BUSI 300 Test 2, Liberty University
Question 1
0 out of 2 points
A _____ is a collaborative website that hosts the collective work of many authors.
Selected a.
Answer: weblog
Answer Incorrect. Web 2.0, which encourages online interaction, made it possible for
Feedback people to participate on the Web. Unlike web pages, which are not generally
: interactive, social media enables people to connect online and have a
conversation. See 5-3: Web Page Communication and Social Media
Question 2
0 out of 2 points
Which of the following is a feature of requests for information?
Selected b.
Answer: They are always written inductively.
Answer Incorrect. Like claims, requests are divided into two groups: routine requests
Feedback: and persuasive requests. See 6-4: Routine Requests
Question 3
2 out of 2 points
Which of the following is true of the reasons section of a bad-news message?
Selected d.
Answer: It should emphasize how the audience will benefit from a decision.
Answer Correct. When developing the reasons section of a bad-news message, show
Feedback: audience benefit and/or consideration. Emphasize how your audience will
benefit from the decision. See 7-2: Developing a Bad-News Message
Response Correct. When developing the reasons section of a bad-news message,
Feedback: show audience benefit and/or consideration. Emphasize how your audience
will benefit from the decision. See 7-2: Developing a Bad-News Message
Question 4
2 out of 2 points
_____, which are websites that provide virtual communities in which people with shared interests
can communicate, are common sources of viruses and spyware.
Selected b.
Answer: Social networking sites
Answer Correct. Social networking sites are websites that provide virtual communities
Feedback: in which people with shared interests can communicate. Social networking
sites such as Facebook and MySpace are also common sources of viruses
and spyware. See 5-2: Electronic Mail Communication
, Response Correct. Social networking sites are websites that provide virtual communities
Feedback: in which people with shared interests can communicate. Social networking
sites such as Facebook and MySpace are also common sources of viruses
and spyware. See 5-2: Electronic Mail Communication
Question 5
2 out of 2 points
Text messaging cannot be used for business purposes as it is strictly a social communication tool.
Selected Fals
Answer: e
Response Although text messaging is generally considered a social communication tool,
Feedback: it is finding more use for business. Text messages can be sent or retrieved in
situations when a ringing phone would be inappropriate, such as during
meetings. See 5-2: Electronic Mail Communication
Question 6
2 out of 2 points
Aaron, an employee at MindRaft Inc., had an argument with one of his colleagues, Ron. Following
this, Aaron sent hate mails containing sarcastic and offensive statements to Ron. In this scenario, the
message sent by Aaron is an example of a _____.
Selected d.
Answer: flame
Answer Correct. In this scenario, the message sent by Aaron is an example of a flame.
Feedback Sending a flame, the online term used to describe a heated, sarcastic,
: sometimes abusive message or posting, might prompt a receiver to send a
retaliatory response. See 5-2: Electronic Mail Communication
Response Correct. In this scenario, the message sent by Aaron is an example of a
Feedback: flame. Sending a flame, the online term used to describe a heated, sarcastic,
sometimes abusive message or posting, might prompt a receiver to send a
retaliatory response. See 5-2: Electronic Mail Communication
Question 7
2 out of 2 points
_____ is particularly well suited to text messaging because the names of the numbers are also close
to the sounds of certain words.
Selected b.
Answer: Mandarin
Answer Correct. Some of the most avid users of text messaging are clustered in
Feedback Southeast Asia. The Chinese language is particularly well suited to text
: messaging because in Mandarin the names of the numbers are also close to
the sounds of certain words. See 5-2: Electronic Mail Communication
Response Correct. Some of the most avid users of text messaging are clustered in
Feedback: Southeast Asia. The Chinese language is particularly well suited to text
messaging because in Mandarin the names of the numbers are also close to
the sounds of certain words. See 5-2: Electronic Mail Communication
Question 8
Question 1
0 out of 2 points
A _____ is a collaborative website that hosts the collective work of many authors.
Selected a.
Answer: weblog
Answer Incorrect. Web 2.0, which encourages online interaction, made it possible for
Feedback people to participate on the Web. Unlike web pages, which are not generally
: interactive, social media enables people to connect online and have a
conversation. See 5-3: Web Page Communication and Social Media
Question 2
0 out of 2 points
Which of the following is a feature of requests for information?
Selected b.
Answer: They are always written inductively.
Answer Incorrect. Like claims, requests are divided into two groups: routine requests
Feedback: and persuasive requests. See 6-4: Routine Requests
Question 3
2 out of 2 points
Which of the following is true of the reasons section of a bad-news message?
Selected d.
Answer: It should emphasize how the audience will benefit from a decision.
Answer Correct. When developing the reasons section of a bad-news message, show
Feedback: audience benefit and/or consideration. Emphasize how your audience will
benefit from the decision. See 7-2: Developing a Bad-News Message
Response Correct. When developing the reasons section of a bad-news message,
Feedback: show audience benefit and/or consideration. Emphasize how your audience
will benefit from the decision. See 7-2: Developing a Bad-News Message
Question 4
2 out of 2 points
_____, which are websites that provide virtual communities in which people with shared interests
can communicate, are common sources of viruses and spyware.
Selected b.
Answer: Social networking sites
Answer Correct. Social networking sites are websites that provide virtual communities
Feedback: in which people with shared interests can communicate. Social networking
sites such as Facebook and MySpace are also common sources of viruses
and spyware. See 5-2: Electronic Mail Communication
, Response Correct. Social networking sites are websites that provide virtual communities
Feedback: in which people with shared interests can communicate. Social networking
sites such as Facebook and MySpace are also common sources of viruses
and spyware. See 5-2: Electronic Mail Communication
Question 5
2 out of 2 points
Text messaging cannot be used for business purposes as it is strictly a social communication tool.
Selected Fals
Answer: e
Response Although text messaging is generally considered a social communication tool,
Feedback: it is finding more use for business. Text messages can be sent or retrieved in
situations when a ringing phone would be inappropriate, such as during
meetings. See 5-2: Electronic Mail Communication
Question 6
2 out of 2 points
Aaron, an employee at MindRaft Inc., had an argument with one of his colleagues, Ron. Following
this, Aaron sent hate mails containing sarcastic and offensive statements to Ron. In this scenario, the
message sent by Aaron is an example of a _____.
Selected d.
Answer: flame
Answer Correct. In this scenario, the message sent by Aaron is an example of a flame.
Feedback Sending a flame, the online term used to describe a heated, sarcastic,
: sometimes abusive message or posting, might prompt a receiver to send a
retaliatory response. See 5-2: Electronic Mail Communication
Response Correct. In this scenario, the message sent by Aaron is an example of a
Feedback: flame. Sending a flame, the online term used to describe a heated, sarcastic,
sometimes abusive message or posting, might prompt a receiver to send a
retaliatory response. See 5-2: Electronic Mail Communication
Question 7
2 out of 2 points
_____ is particularly well suited to text messaging because the names of the numbers are also close
to the sounds of certain words.
Selected b.
Answer: Mandarin
Answer Correct. Some of the most avid users of text messaging are clustered in
Feedback Southeast Asia. The Chinese language is particularly well suited to text
: messaging because in Mandarin the names of the numbers are also close to
the sounds of certain words. See 5-2: Electronic Mail Communication
Response Correct. Some of the most avid users of text messaging are clustered in
Feedback: Southeast Asia. The Chinese language is particularly well suited to text
messaging because in Mandarin the names of the numbers are also close to
the sounds of certain words. See 5-2: Electronic Mail Communication
Question 8
