ELNEC Pallative Care Nursing. End of LIfe Nursing Education Consortium. Module 2: Communication in Palliative Care. Section 2: Communication Techniques – with COMPLETE SOLUTIONS

Mr. G has just been told he has a serious illness. Which of the following statements reflects respectful communication with him about his treatment and illness? - B "It is important that we understand what your hopes are for your treatment of this illness." You are teaching your colleagues about myths and realities of communication in palliative care. Which is a correct statement about communication? - C "The majority of messages we send are non-verbal." You are helping a new member of the palliative care team understand the ways the behavior of healthcare professionals can produce a communication barrier. Which statement by the team member indicates the need for additional education on communication barriers? - B "I will keep an emotional distance in order to maintain a professional relationship with patients." Jane, a 72-year-old woman with end-stage renal disease, tells you she thinks she doesn't want to continue dialysis anymore. Which of the following would be your best response to this statement? - C "That is a very important statement, can you tell me more about that?