Week 4: Collaboration Cafe: Communication in
Project Management (graded)
Communication in Project Management
Think about all of the stakeholders and colleagues that must be kept up to date on the
status of your project. The recipient of your communication may be upstream (higher on
the organizational chart), lateral (an equal organizationally), or downstream (i.e. end
user) in relation to the project. A student in a prior CGE course compared
communication in project management to the five rights of medication
administration...we need to give:
The right person
The right information
(via) the right route
(at) the right time
(in) the right dose
Identify two people, at two different levels (upstream, lateral, downstream) that you
need to communicate with for your project and compare/contrast your communication
with them based on each of the five rights of communication.
Initial Post
Hello all,
This week, we are participating in the collaboration café format. We are asked to compare
communication upstream, lateral, or downstream related to our project utilizing the five rights of
medication.
Upstream (CNO)
Communication upstream should be on a higher technical and social level. Upstream
communication will be targeted at senior directors, C suite individuals, administrators, and board
members. These are major stakeholders regarding any project within the facility. Administrator
are more concerned with finances, resource utilization, risks, quality, and return on investment. I
would present my project with full detail of budget, timeline, and expected outcomes.
Professional routes of communication are most useful. Professional letters, announcement, and
personal meetings are expected routes of communication. Therefore, I would schedule
individual meeting to discuss project. I feel person to person communication is best at this level.
The time should be relatives prior to project with identification and request for approval. The
right dose would include a high level overview of the project including the scope and charter
with interval updates consistent with phases.
Downstream (PCC)
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