THE ASIAN SCHOOL, DEHRADUN
CLASS – XII SUBJECT : BUSINESS STUDIES CHAPTER- 1 NATURE AND SIGNIFICANCE OF MANAGEMENT (M.M 30)
Q1. Define Management 1
Q2. What is important in Management. Effectiveness or Efficiency? Give reason. 1
Q3. Real Alliance Ltd is a well known cement company in India. It is able to earn adequate revenues to 3
cover costs. Its capital base, number of employees and production turnover has increased manifolds
over the years. The rate of profitability of the business is also creditable. The employees of the
company are happy and satisfied with their remuneration, working conditions, promotion policy etc.
As a part of its moral obligation, the company has taken many initiatives for providing employment
to specially abled persons and promoting literacy in the villages adopted by it.
In the context of the above case :
i) Identify and explain the various types of objectives of management being fulfilled by
Real Alliance Ltd by quoting lines from the paragraph.
ii) List any two values that Real- Alliance Ltd wants to communicate to the society.
Q4. Identify the characteristics of management in the following cases : 3
i) What managers do in India, the USA, Germany and Japan is the same.
ii) KFC, the fast food joint, has made several alterations in its menu in order to survive in
Indian markets.
iii) Suhasini at Fabmart performs several different tasks in a single day on a regular basis in
series.
Q5. Explain the importance of Management. 3
Q6. Dharam is a well-known businessman in the field of publishing. He owes the success of his business 4
to his own education in business management and his team of certified management consultants.
Therefore, he decides to send both his children Danush and Damini abroad to acquire a degree in
business management in their individual area of expertise. He feels that all over the world there is
marked growth in management as a discipline, but still it is not considered to be a full-fledged
profession for certain reasons.
In the context of the above case :
i) Explain the reasons because of which Dharam considers management as a discipline.
ii) Critically examine the various reasons because of which management is not considered
to be a full-fledged profession.
Q7. Identify the level of management for the following posts and explain the functions performed at 4
each level :
i) CEO ii) COO iii) Section Officer iv) Purchase Manager
Q8. Management process is a series of continues inter related functions with no predetermined 5
sequence. Explain.
Q9. Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that the output of some 6
workers is very low as compared to the standards set for their performance. On analyzing the
reasons for the same, he finds out that a lot of time of the workers is wasted in getting the requisite
materials issued from the store. Whereas on asking, the store keeper complains that there is no
harmony in the working of the production department as a whole. Everyday the workers approach
him at the last minute to procure different kinds of threads, laces, mirrors, buttons etc. If it is not
available in the store then he has to place an order with the purchase officer. As a result, a lot of
time of the workers is wasted. So, in order to integrate the various productions activities,
henceforth, Kartik ensures that the store keeper is informed well three days in advance about the
requisite material. Consequently, the store keeper is able to keep the materials ready for the
workers every morning in accordance with their requirements.
In context of the above case “:
i) Identify and explain the quality of management that Kartik has introduced in the working
of the production department as a corrective measure to control the output of the
workers.
ii) State briefly any two points highlighting the importance of quality of management
identified in part (a) .
, THE ASIAN SCHOOL, DEHRADUN
CLASS – XII SUBJECT : BUSINESS STUDIES CHAPTER- 2 PRINCIPLES OF MANAGEMENT (M.M 30)
Q1. Principles of Management are formed by hit and trial method? Do you agree? Justify. 1
Q2. State any two points which highlights the nature of principle of management. 1
Q3. Identify the technique of scientific management in which planning and production departments are 3
segregated. Discuss in brief.
Q4. Raj and Simran are both qualified eye surgeons and good friends. After obtaining a certificate of practice, 3
they decide to persue a career of their own choice. Raj starts an eye care centre in the city whereas Simram
joins a government hospital in a small village. They meet after a long time in a party. Raj invites Simran to
visit his eye care centre and she accepts his invitation. She observes at his clinic that there is a fixed place for
everything and everyone and it is present there so that there is no hinderance in the activities of the clinic.
Also, Raj always tends to replace ‘I’ with ‘We’ in all his conversations with the staff members. Later on Raj
shares with her that he always deals with lazy sternly to send the message that everyone is equal in his eyes.
In context of the above case :
i) Identify and explain the various principles of management that Raj is applying for the successful
management of his eye care centre.
ii) List any two values that Simran wants do communicate to the society by taking up a job in a
village.
Q5 Develop and imaginary plan of differential piece rates to be introduced for the workers engaged in making 3
furniture.
Q6. Hritik is desirous of setting up a small factory to manufacture different kinds of eco-friendly packaging 4
materials. He proposes to adopt a logical approach to his business rather than hit and trail method as he
knows that this can result in tremendous saving of human energy as well as wastage of time and materials.
He plans to adopt paternalistic style of management in practice in order to avoid any kind of class-conflict
that may emerge between him and the workers. Moreover, he plans to seek the opinion of his workers
before taking any important decision and also offers incentives to them for providing valuable suggestions
for the business.
In context of the above case :
i) Identify and explain the various principle of scientific management that Hritik plans to apply in
his business.
ii) List any two values that he wants to communicate to the society by offering eco-friendly
packaging material.
Q7. Identify the principles of management violated in the following cases and explain them : 4
i) Raghav a manager, speaks to people at all levels, including his as well as other departments.
ii) Raghav, a manager, expects his subordinates to work for personal satisfaction and contentment,
without any monetary reward.
iii) Raghav, a manager, expects that his subordinate produces instant results, without giving him
sufficient time to settle in the new environment.
iv) Raghav, a manager, does not replaces competition with cooperation.
Q8. Discuss the following techniques of scientific work study : 5
i) Time study ii) Motion Study iii) Fatigue study iv) Method Study Simplification and
Standardization of work
Q9. Rajveer works as a plant superintendent in a carpet marking factory. In order to complete the export orders 6
on time, the production manager asks him to make the workers work over time whereas the finance
manager is strictly against this practice because it will increase the cost of production. Moreover, Rajveer
feels that since the company is manufacturing handmade carpets as well as machine made carpet there is a
lot of overlapping of activities. Therefore, there should be two separate divisions for both of them wherein
each division should have its own in charge, plans and execution reasources.
In context of the above case :
a) Identify and explain the principle of management which is being violated.
b) Also identify the principle of management that Rajveer feels should be implemented in the factory.
c) Give any two differences between the principle of management as identified in part (a) and part (b)
respectively.
, THE ASIAN SCHOOL, DEHRADUN
CLASS 12 SUBJECT : BUSINESS STUDIES CHAPTER- 3 Business Environment (M.M 30)
Q1. Give an example of general forces of Business Environment. 1
Q2. Define Globalization. 1
Q3. Explain two impacts of changing government policy on business and industry. 3
Q4. Explain two reasons why is it important to understand Business Environment. 3
Q5. Eco-friendly products are gaining power as the consumer’ awareness about environmental issues has 3
increased over the years and they are conscious about choosing products that do not have adverse effects
on the environment. They are now more conscious about the carbon emission and climate change effects,
and want themselves to be ‘seen’ as a green advocate among their peers. In such a scenario, it has become a
challenge for the companies as they have to not only meet the needs of the consumers but also ensure that
their products are safe and environment friendly. As a result, there is growing need for better and advanced
technologies to works as a catalyst in this regard.
a) Identify the relevant feature of business environment being discussed above.
b) Describe briefly any three points which highlight the importance of business environment and its
understanding by managers.
Q6. It is interesting to know that the menu items of the multinational food chains are customized to suit the 4
general palates of the local people in the region. When McDonald’s started its business in India in the year
1996, the company went through a complete localization strategy. McDonald’s changed its product menu to
accommodate the vegetable burger given the large vegetarian population. It also altered its store design and
even reduced the product price by close to fifteen per cent. Also, the ‘McAloo Tikki burger’ is not available
anywhere but in the Indian outlets of McDonalds.
Identify and explain the relevant feature of business environment being discussed above.
Q7. ‘Zero Defect Zero Effect’ (ZED) is a slogan coined by the Prime Minister of India, Narendra Modi with 4
reference to the Make in India initiative launched by the government. The slogan reflects the efficiency of
production processes; ie. The products have no defects and the process through which the product is made
has zero adverse environmental and ecological effects. The ZED model aims to make India the manufacturing
hub of the world and prevent the products developed in India from being rejected by the global market.
Moreover, before the initiative was launched, the limits of foreign direct investment in various sectors had
been relaxed. The application for licences was made available online and the validity of licences was
increased to three years. Various other norms and procedures were also relaxed by the government.
In the light of the above paragraph, identify and explain the major component of New Economic Policy of
1991 that are being referred to by quoting lines from the paragraph.
Q8. Kapil Sharma is working as the Country Head of a company which owns a chain of malls under the name of 4
‘Virtuoso’ in the various parts of India. Through an analysis report of the business environment, it has been
brought to his notice that in the coming years, shopping at a mall will not be a necessity for the purchases
can be made online from anywhere and at any time with ease and at the consumer’s convenience. Hence,
malls will have to provide much more than shopping to be able to attract customers. So, offering more
spaces to socialize, host events and concerts, and provide ample Food and Beverage options.
Consequently the share of entertainment segment and Food and Beverage segment in the overall mall space
is increased by 20%. As a result, the company gains enormously by getting the first mover advantage.
In context of the above case :
a) Define the term ‘Business Environment’.
b) Explain the terms ‘Threats’ and ‘Opportunities’ by quoting lines from the paragraph.
Q9. The court passed an order to ban polythene bags as : 4
a) These bags create many environmental problems which affect the life of people.
b) Society at large is more concerned about eh quality of life.
The government decided to give a subsidy to the jute industry in order to promote this business. As a result –
i) Innovative techniques are being developed to manufacture jute bags at low rates.
ii) Incomes are rising and people can afford to buy these bags.
Identify the different dimensions of business environment by quoting lines from the above particulars.
CLASS – XII SUBJECT : BUSINESS STUDIES CHAPTER- 1 NATURE AND SIGNIFICANCE OF MANAGEMENT (M.M 30)
Q1. Define Management 1
Q2. What is important in Management. Effectiveness or Efficiency? Give reason. 1
Q3. Real Alliance Ltd is a well known cement company in India. It is able to earn adequate revenues to 3
cover costs. Its capital base, number of employees and production turnover has increased manifolds
over the years. The rate of profitability of the business is also creditable. The employees of the
company are happy and satisfied with their remuneration, working conditions, promotion policy etc.
As a part of its moral obligation, the company has taken many initiatives for providing employment
to specially abled persons and promoting literacy in the villages adopted by it.
In the context of the above case :
i) Identify and explain the various types of objectives of management being fulfilled by
Real Alliance Ltd by quoting lines from the paragraph.
ii) List any two values that Real- Alliance Ltd wants to communicate to the society.
Q4. Identify the characteristics of management in the following cases : 3
i) What managers do in India, the USA, Germany and Japan is the same.
ii) KFC, the fast food joint, has made several alterations in its menu in order to survive in
Indian markets.
iii) Suhasini at Fabmart performs several different tasks in a single day on a regular basis in
series.
Q5. Explain the importance of Management. 3
Q6. Dharam is a well-known businessman in the field of publishing. He owes the success of his business 4
to his own education in business management and his team of certified management consultants.
Therefore, he decides to send both his children Danush and Damini abroad to acquire a degree in
business management in their individual area of expertise. He feels that all over the world there is
marked growth in management as a discipline, but still it is not considered to be a full-fledged
profession for certain reasons.
In the context of the above case :
i) Explain the reasons because of which Dharam considers management as a discipline.
ii) Critically examine the various reasons because of which management is not considered
to be a full-fledged profession.
Q7. Identify the level of management for the following posts and explain the functions performed at 4
each level :
i) CEO ii) COO iii) Section Officer iv) Purchase Manager
Q8. Management process is a series of continues inter related functions with no predetermined 5
sequence. Explain.
Q9. Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that the output of some 6
workers is very low as compared to the standards set for their performance. On analyzing the
reasons for the same, he finds out that a lot of time of the workers is wasted in getting the requisite
materials issued from the store. Whereas on asking, the store keeper complains that there is no
harmony in the working of the production department as a whole. Everyday the workers approach
him at the last minute to procure different kinds of threads, laces, mirrors, buttons etc. If it is not
available in the store then he has to place an order with the purchase officer. As a result, a lot of
time of the workers is wasted. So, in order to integrate the various productions activities,
henceforth, Kartik ensures that the store keeper is informed well three days in advance about the
requisite material. Consequently, the store keeper is able to keep the materials ready for the
workers every morning in accordance with their requirements.
In context of the above case “:
i) Identify and explain the quality of management that Kartik has introduced in the working
of the production department as a corrective measure to control the output of the
workers.
ii) State briefly any two points highlighting the importance of quality of management
identified in part (a) .
, THE ASIAN SCHOOL, DEHRADUN
CLASS – XII SUBJECT : BUSINESS STUDIES CHAPTER- 2 PRINCIPLES OF MANAGEMENT (M.M 30)
Q1. Principles of Management are formed by hit and trial method? Do you agree? Justify. 1
Q2. State any two points which highlights the nature of principle of management. 1
Q3. Identify the technique of scientific management in which planning and production departments are 3
segregated. Discuss in brief.
Q4. Raj and Simran are both qualified eye surgeons and good friends. After obtaining a certificate of practice, 3
they decide to persue a career of their own choice. Raj starts an eye care centre in the city whereas Simram
joins a government hospital in a small village. They meet after a long time in a party. Raj invites Simran to
visit his eye care centre and she accepts his invitation. She observes at his clinic that there is a fixed place for
everything and everyone and it is present there so that there is no hinderance in the activities of the clinic.
Also, Raj always tends to replace ‘I’ with ‘We’ in all his conversations with the staff members. Later on Raj
shares with her that he always deals with lazy sternly to send the message that everyone is equal in his eyes.
In context of the above case :
i) Identify and explain the various principles of management that Raj is applying for the successful
management of his eye care centre.
ii) List any two values that Simran wants do communicate to the society by taking up a job in a
village.
Q5 Develop and imaginary plan of differential piece rates to be introduced for the workers engaged in making 3
furniture.
Q6. Hritik is desirous of setting up a small factory to manufacture different kinds of eco-friendly packaging 4
materials. He proposes to adopt a logical approach to his business rather than hit and trail method as he
knows that this can result in tremendous saving of human energy as well as wastage of time and materials.
He plans to adopt paternalistic style of management in practice in order to avoid any kind of class-conflict
that may emerge between him and the workers. Moreover, he plans to seek the opinion of his workers
before taking any important decision and also offers incentives to them for providing valuable suggestions
for the business.
In context of the above case :
i) Identify and explain the various principle of scientific management that Hritik plans to apply in
his business.
ii) List any two values that he wants to communicate to the society by offering eco-friendly
packaging material.
Q7. Identify the principles of management violated in the following cases and explain them : 4
i) Raghav a manager, speaks to people at all levels, including his as well as other departments.
ii) Raghav, a manager, expects his subordinates to work for personal satisfaction and contentment,
without any monetary reward.
iii) Raghav, a manager, expects that his subordinate produces instant results, without giving him
sufficient time to settle in the new environment.
iv) Raghav, a manager, does not replaces competition with cooperation.
Q8. Discuss the following techniques of scientific work study : 5
i) Time study ii) Motion Study iii) Fatigue study iv) Method Study Simplification and
Standardization of work
Q9. Rajveer works as a plant superintendent in a carpet marking factory. In order to complete the export orders 6
on time, the production manager asks him to make the workers work over time whereas the finance
manager is strictly against this practice because it will increase the cost of production. Moreover, Rajveer
feels that since the company is manufacturing handmade carpets as well as machine made carpet there is a
lot of overlapping of activities. Therefore, there should be two separate divisions for both of them wherein
each division should have its own in charge, plans and execution reasources.
In context of the above case :
a) Identify and explain the principle of management which is being violated.
b) Also identify the principle of management that Rajveer feels should be implemented in the factory.
c) Give any two differences between the principle of management as identified in part (a) and part (b)
respectively.
, THE ASIAN SCHOOL, DEHRADUN
CLASS 12 SUBJECT : BUSINESS STUDIES CHAPTER- 3 Business Environment (M.M 30)
Q1. Give an example of general forces of Business Environment. 1
Q2. Define Globalization. 1
Q3. Explain two impacts of changing government policy on business and industry. 3
Q4. Explain two reasons why is it important to understand Business Environment. 3
Q5. Eco-friendly products are gaining power as the consumer’ awareness about environmental issues has 3
increased over the years and they are conscious about choosing products that do not have adverse effects
on the environment. They are now more conscious about the carbon emission and climate change effects,
and want themselves to be ‘seen’ as a green advocate among their peers. In such a scenario, it has become a
challenge for the companies as they have to not only meet the needs of the consumers but also ensure that
their products are safe and environment friendly. As a result, there is growing need for better and advanced
technologies to works as a catalyst in this regard.
a) Identify the relevant feature of business environment being discussed above.
b) Describe briefly any three points which highlight the importance of business environment and its
understanding by managers.
Q6. It is interesting to know that the menu items of the multinational food chains are customized to suit the 4
general palates of the local people in the region. When McDonald’s started its business in India in the year
1996, the company went through a complete localization strategy. McDonald’s changed its product menu to
accommodate the vegetable burger given the large vegetarian population. It also altered its store design and
even reduced the product price by close to fifteen per cent. Also, the ‘McAloo Tikki burger’ is not available
anywhere but in the Indian outlets of McDonalds.
Identify and explain the relevant feature of business environment being discussed above.
Q7. ‘Zero Defect Zero Effect’ (ZED) is a slogan coined by the Prime Minister of India, Narendra Modi with 4
reference to the Make in India initiative launched by the government. The slogan reflects the efficiency of
production processes; ie. The products have no defects and the process through which the product is made
has zero adverse environmental and ecological effects. The ZED model aims to make India the manufacturing
hub of the world and prevent the products developed in India from being rejected by the global market.
Moreover, before the initiative was launched, the limits of foreign direct investment in various sectors had
been relaxed. The application for licences was made available online and the validity of licences was
increased to three years. Various other norms and procedures were also relaxed by the government.
In the light of the above paragraph, identify and explain the major component of New Economic Policy of
1991 that are being referred to by quoting lines from the paragraph.
Q8. Kapil Sharma is working as the Country Head of a company which owns a chain of malls under the name of 4
‘Virtuoso’ in the various parts of India. Through an analysis report of the business environment, it has been
brought to his notice that in the coming years, shopping at a mall will not be a necessity for the purchases
can be made online from anywhere and at any time with ease and at the consumer’s convenience. Hence,
malls will have to provide much more than shopping to be able to attract customers. So, offering more
spaces to socialize, host events and concerts, and provide ample Food and Beverage options.
Consequently the share of entertainment segment and Food and Beverage segment in the overall mall space
is increased by 20%. As a result, the company gains enormously by getting the first mover advantage.
In context of the above case :
a) Define the term ‘Business Environment’.
b) Explain the terms ‘Threats’ and ‘Opportunities’ by quoting lines from the paragraph.
Q9. The court passed an order to ban polythene bags as : 4
a) These bags create many environmental problems which affect the life of people.
b) Society at large is more concerned about eh quality of life.
The government decided to give a subsidy to the jute industry in order to promote this business. As a result –
i) Innovative techniques are being developed to manufacture jute bags at low rates.
ii) Incomes are rising and people can afford to buy these bags.
Identify the different dimensions of business environment by quoting lines from the above particulars.
