Salesforce Admin 201 Winter Release | 110
Questions with 100% Correct Answers
Client needs to allow a group of users to view account records that they do NOT
own. Which features can the system admin use to meet this requirement? Correct
Answer: Sharing Rules (lateral sharing of records across organization)
What should a system admin consider when deleting a custom field? 3 answers
Correct Answer: 1. field used in workflow and assignment rules cannot be deleted
2. field values should be archived before a field is deleted
3. deleted fields and values can be restored from the recycle bin within 15 days
How can a system admin grant user access to dashboards? 3 answers Correct
Answer: 1. Share folders with public groups
2. Share folders with roles
3. Share folders with territories
If Client sets the OWD setting for opportunities to private, which records will an
opportunity pipeline return? Correct Answer: Opportunities owned by the user
running the report and users below them in the role hierarchy
What action is possible with a workflow task? 2 answers Correct Answer: 1. a task
can be reused in multiple workflow rules
2. a task can be tracked in the activity history
What does a custom report type determine? 2 answers Correct Answer: 1. the
objects that are available when building a report
2. the fields that can be used as columns when building a report
Where can conditional highlighting be used? 2 answers Correct Answer: 1. Matrix
reports
2. Summary reports
What must a system admin consider when setting up the running user for a
dashboard? 2 answers Correct Answer: 1. data access permissions determine what
data the users can view in the source reports
2. the running user determines the data displayed in the components of the
dashboard (via security settings)
, When are validation rules applied when using Salesforce for Outlook? Correct
Answer: Every time a record is saved
Which field types can be used as an External ID? 3 answers Correct Answer: 1.
text field
2. email field
3. number field
External ID fields contain record identifiers from a system outside of Salesforce
Which user is listed in the case history related list for case changes made for
assignment and escalation rules? Correct Answer: The automated case user
specified in the support settings (for automate case changes that result from web-
to-case or case assignment or escalation rules)
A system admin has created a formula field on a lead object to calculate a number.
How can the numerical value be mapped to the account record upon lead
conversion? Correct Answer: The lead formula field value can be mapped to a
number field on the account record
What are the 3 schedule types that can be defined for a product? Correct Answer:
1. quantity
2. revenue
3. quantity + revenue
What can be transferred from one user to another user during a mass transfer of
account records? 3 answers Correct Answer: 1. open activities
2. open cases
3. closed cases
What tasks can a delegated administrator perform? 5 answers Correct Answer: 1.
manage users within specified roles
2. log in as a user who has granted login access
3. manage specified custom objects
4. assign users to specified profiles
5. create/edit users and reset passwords for users in specified roles and all
subordinate roles
Which data can be highlighted in a report using conditional highlighting? 2
answers Correct Answer: 1. grand totals
Questions with 100% Correct Answers
Client needs to allow a group of users to view account records that they do NOT
own. Which features can the system admin use to meet this requirement? Correct
Answer: Sharing Rules (lateral sharing of records across organization)
What should a system admin consider when deleting a custom field? 3 answers
Correct Answer: 1. field used in workflow and assignment rules cannot be deleted
2. field values should be archived before a field is deleted
3. deleted fields and values can be restored from the recycle bin within 15 days
How can a system admin grant user access to dashboards? 3 answers Correct
Answer: 1. Share folders with public groups
2. Share folders with roles
3. Share folders with territories
If Client sets the OWD setting for opportunities to private, which records will an
opportunity pipeline return? Correct Answer: Opportunities owned by the user
running the report and users below them in the role hierarchy
What action is possible with a workflow task? 2 answers Correct Answer: 1. a task
can be reused in multiple workflow rules
2. a task can be tracked in the activity history
What does a custom report type determine? 2 answers Correct Answer: 1. the
objects that are available when building a report
2. the fields that can be used as columns when building a report
Where can conditional highlighting be used? 2 answers Correct Answer: 1. Matrix
reports
2. Summary reports
What must a system admin consider when setting up the running user for a
dashboard? 2 answers Correct Answer: 1. data access permissions determine what
data the users can view in the source reports
2. the running user determines the data displayed in the components of the
dashboard (via security settings)
, When are validation rules applied when using Salesforce for Outlook? Correct
Answer: Every time a record is saved
Which field types can be used as an External ID? 3 answers Correct Answer: 1.
text field
2. email field
3. number field
External ID fields contain record identifiers from a system outside of Salesforce
Which user is listed in the case history related list for case changes made for
assignment and escalation rules? Correct Answer: The automated case user
specified in the support settings (for automate case changes that result from web-
to-case or case assignment or escalation rules)
A system admin has created a formula field on a lead object to calculate a number.
How can the numerical value be mapped to the account record upon lead
conversion? Correct Answer: The lead formula field value can be mapped to a
number field on the account record
What are the 3 schedule types that can be defined for a product? Correct Answer:
1. quantity
2. revenue
3. quantity + revenue
What can be transferred from one user to another user during a mass transfer of
account records? 3 answers Correct Answer: 1. open activities
2. open cases
3. closed cases
What tasks can a delegated administrator perform? 5 answers Correct Answer: 1.
manage users within specified roles
2. log in as a user who has granted login access
3. manage specified custom objects
4. assign users to specified profiles
5. create/edit users and reset passwords for users in specified roles and all
subordinate roles
Which data can be highlighted in a report using conditional highlighting? 2
answers Correct Answer: 1. grand totals
