Aetna Prescription Drug | 100% Correct Answers
beneficiary who was previously entitled to Medicare Part A, but not yet Part B, is __________________
Correct Answer: Able to enroll in Part D without Part B coverage.
Once submitted, who can cancel an enrollment application before the effective date? Correct Answer:
The client
The client's Legal Authorized Representative/POA
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the month
following the month of enrollment, beginning with the Part D eligibility date. Correct Answer: True
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process Exception
Notice, your immediate action will be required in order to avoid any disciplinary actions, which may
include___________________. Correct Answer: Forfeited commissions
Suspension of your contract
Termination of your contract
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________ can be
shared safely. Correct Answer: Medicare numbers
Member ID numbers
Member demographics/personal identifying information
Aetna is a CVS Health company that offers SilverScript Part D products. Correct Answer: True
The cost estimates displayed on most pricing tools, such as Medicare.gov, SilverScript.com,
AetnaMedicare.com and most third-party websites, will typically reflect__________________ pricing.
Correct Answer: Retail
Mail order
An Electronic Scope of Appointment (eSOA) valid for ___________. Correct Answer: 14 days
Agents must submit the original documentation for enrollment within 24 hours after the application
data has been entered into the agent portal. Correct Answer: True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or financial
consequences. Correct Answer: Medicare members
The Medicare program
Our company's reputation
Before meeting with an applicant, agents must be in good standing with the following: Correct Answer:
Active marketing contract to sell SilverScript products
Licensed in the permanent state of the beneficiary
Passed the SilverScript annual certification curriculum for that plan year
Appointed in states in which they are licensed and marketing SilverScript plans
beneficiary who was previously entitled to Medicare Part A, but not yet Part B, is __________________
Correct Answer: Able to enroll in Part D without Part B coverage.
Once submitted, who can cancel an enrollment application before the effective date? Correct Answer:
The client
The client's Legal Authorized Representative/POA
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the month
following the month of enrollment, beginning with the Part D eligibility date. Correct Answer: True
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process Exception
Notice, your immediate action will be required in order to avoid any disciplinary actions, which may
include___________________. Correct Answer: Forfeited commissions
Suspension of your contract
Termination of your contract
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________ can be
shared safely. Correct Answer: Medicare numbers
Member ID numbers
Member demographics/personal identifying information
Aetna is a CVS Health company that offers SilverScript Part D products. Correct Answer: True
The cost estimates displayed on most pricing tools, such as Medicare.gov, SilverScript.com,
AetnaMedicare.com and most third-party websites, will typically reflect__________________ pricing.
Correct Answer: Retail
Mail order
An Electronic Scope of Appointment (eSOA) valid for ___________. Correct Answer: 14 days
Agents must submit the original documentation for enrollment within 24 hours after the application
data has been entered into the agent portal. Correct Answer: True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or financial
consequences. Correct Answer: Medicare members
The Medicare program
Our company's reputation
Before meeting with an applicant, agents must be in good standing with the following: Correct Answer:
Active marketing contract to sell SilverScript products
Licensed in the permanent state of the beneficiary
Passed the SilverScript annual certification curriculum for that plan year
Appointed in states in which they are licensed and marketing SilverScript plans
