Aetna 2022 - Individual Prescription Drug Plans -
Mastery Test | 100% Correct Answers
A beneficiary who was previously entitled to Medicare Part A, but not yet Part B, is
__________________ Correct Answer: Able to enroll in Part D without Part B coverage.
Once submitted, who can cancel an enrollment application before the effective date? Correct Answer:
Both A and C
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the month
following the month of enrollment, beginning with the Part D eligibility date. Correct Answer: True
If the requested premium payment method is Social Security deductions, __________________ Correct
Answer: The request must be approved by Social Security, so it could take one to two months for
deductions to begin.
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process Exception
Notice, your immediate action will be required in order to avoid any disciplinary actions, which may
include___________________. Correct Answer: All of the Above
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________ can be
shared safely. Correct Answer: All of the Above
Aetna is a CVS Health company that offers SilverScript Part D products. Correct Answer: True
Mail order prescription drug services are not available for SilverScript PDP plans. Correct Answer: False
An Electronic Scope of Appointment (eSOA) valid for ___________. Correct Answer: 14 days
Agents must submit the original documentation for enrollment within 24 hours after the application
data has been entered into the agent portal. Correct Answer: True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or financial
consequences. Correct Answer: All of the above
Agents MUST communicate the pricing tool disclaimer to prospects and clients. The disclaimers for
SilverScript's Drug Lookup & Pricing tool appear at bottom of the pricing tool pages. Correct Answer:
True
Before meeting with an applicant, agents must be in good standing with the following: Correct Answer:
All of the above
A conflict of interest may arise when personal interests or activities appear to improperly influence our
ability to act in the best interests of the company. Any potential conflict of interest should be reported
immediately. Correct Answer: True
Mastery Test | 100% Correct Answers
A beneficiary who was previously entitled to Medicare Part A, but not yet Part B, is
__________________ Correct Answer: Able to enroll in Part D without Part B coverage.
Once submitted, who can cancel an enrollment application before the effective date? Correct Answer:
Both A and C
The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the month
following the month of enrollment, beginning with the Part D eligibility date. Correct Answer: True
If the requested premium payment method is Social Security deductions, __________________ Correct
Answer: The request must be approved by Social Security, so it could take one to two months for
deductions to begin.
Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process Exception
Notice, your immediate action will be required in order to avoid any disciplinary actions, which may
include___________________. Correct Answer: All of the Above
The SilverScript agent portal provides a secure method for external agents and administrators to
communicate with SilverScript's agent support team so _________________________________ can be
shared safely. Correct Answer: All of the Above
Aetna is a CVS Health company that offers SilverScript Part D products. Correct Answer: True
Mail order prescription drug services are not available for SilverScript PDP plans. Correct Answer: False
An Electronic Scope of Appointment (eSOA) valid for ___________. Correct Answer: 14 days
Agents must submit the original documentation for enrollment within 24 hours after the application
data has been entered into the agent portal. Correct Answer: True
Non‐compliance to the Code of Conduct can affect _______________and may result in legal or financial
consequences. Correct Answer: All of the above
Agents MUST communicate the pricing tool disclaimer to prospects and clients. The disclaimers for
SilverScript's Drug Lookup & Pricing tool appear at bottom of the pricing tool pages. Correct Answer:
True
Before meeting with an applicant, agents must be in good standing with the following: Correct Answer:
All of the above
A conflict of interest may arise when personal interests or activities appear to improperly influence our
ability to act in the best interests of the company. Any potential conflict of interest should be reported
immediately. Correct Answer: True
