Cigna HealthSpring 2022 | all answers are 100% correct
Which of the following is a true statement about the Summary of Benefits? Correct Answer:
A,B,&C
Which of the following are included amongst the consultative selling skills? Correct Answer: All
of the above
Which of the following will help your needs assessment during a sales consultation or
appointment? Correct Answer: Questioning skills and focus on discovering and meeting the
customer's needs.
Which of the following statements about submitting an enrollment application is accurate?
Correct Answer: You must submit within 2 calendar days of receiving the completed
enrollment form.
Which of the fowllowing is a Cigna Guiding Principle that we want all our representatives,
brokers, and partners to embrace? Correct Answer: Do the right thing. Always!
Which of the following is a true statement about the new PPO plan? Correct Answer: Selection
of a PCP is not required in order to enroll.
Lucas Sanderson, a licensed and appointed sales agent has become a Cigna employee. Which of
the following does he still need to do in order to complete all requirements to sell Cigna
Medicare plans? Correct Answer: B & C
Which of the following is true about AEP enrollment submission Correct Answer: B & D
Which of the following is a valid and compliant way to introduce yourself as a sales agent?
Correct Answer: A Health Plan/Benefits Consultant or similar
Which of the following statements is true about the Scope of Appointment (SOA)
requirements? Correct Answer: All planned one-on-one appointments with customers,
regardless of the setting (e.g., in home, library, coffee shop, telephonic etc.), require the
completion of a SOA before the appointment.
Which of the following is a benefit of Cigna's 360 wellness exam? Correct Answer: Promoting
early detection of diseases.
Where will a sales agent find the Summary of Benefits for each of our plans? Correct Answer:
Our Resource Library.
Which of the following is a true statement about the Summary of Benefits? Correct Answer:
A,B,&C
Which of the following are included amongst the consultative selling skills? Correct Answer: All
of the above
Which of the following will help your needs assessment during a sales consultation or
appointment? Correct Answer: Questioning skills and focus on discovering and meeting the
customer's needs.
Which of the following statements about submitting an enrollment application is accurate?
Correct Answer: You must submit within 2 calendar days of receiving the completed
enrollment form.
Which of the fowllowing is a Cigna Guiding Principle that we want all our representatives,
brokers, and partners to embrace? Correct Answer: Do the right thing. Always!
Which of the following is a true statement about the new PPO plan? Correct Answer: Selection
of a PCP is not required in order to enroll.
Lucas Sanderson, a licensed and appointed sales agent has become a Cigna employee. Which of
the following does he still need to do in order to complete all requirements to sell Cigna
Medicare plans? Correct Answer: B & C
Which of the following is true about AEP enrollment submission Correct Answer: B & D
Which of the following is a valid and compliant way to introduce yourself as a sales agent?
Correct Answer: A Health Plan/Benefits Consultant or similar
Which of the following statements is true about the Scope of Appointment (SOA)
requirements? Correct Answer: All planned one-on-one appointments with customers,
regardless of the setting (e.g., in home, library, coffee shop, telephonic etc.), require the
completion of a SOA before the appointment.
Which of the following is a benefit of Cigna's 360 wellness exam? Correct Answer: Promoting
early detection of diseases.
Where will a sales agent find the Summary of Benefits for each of our plans? Correct Answer:
Our Resource Library.
