Effective Listening Skills
,The process of receiving, constructing meaning from, and
responding to a spoken and/ or non-verbal message.
Listening is an
ACTIVE, VOLUNTARY process which requires ENERGY
,Importance of Listening Skills
In daily communication we spend our time in,
, Five Sins of Interactions
Accusing or Negative remark
Assumptions
Directive or Vague Advice
Clichés
Judging values
,The process of receiving, constructing meaning from, and
responding to a spoken and/ or non-verbal message.
Listening is an
ACTIVE, VOLUNTARY process which requires ENERGY
,Importance of Listening Skills
In daily communication we spend our time in,
, Five Sins of Interactions
Accusing or Negative remark
Assumptions
Directive or Vague Advice
Clichés
Judging values
