1. Why do providers request that patients sign consent to release information? Correct Answer:
a. These forms allow providers to legally request needed information from other health care
professionals who might have treated the patient. The ability to find out more about the patient's
medical history improves the overall quality of care
1. What information is on the encounter form Correct Answer: a. The encounter form includes
the patient's name, account number, previous balance, and when the patient needs to come back
What is the HIPAA notice of privacy practice form? Correct Answer: a. Explains what's in a
patient's medical record, the patient's health information rights
What are CPT codes used to describe? Correct Answer: Services provided by providers
1. Name three forms that may be found in a patient's record. Correct Answer: a. Consent to
release information, patient financial responsibility form, advance directives
1. When are regular referrals needed? Correct Answer: a. A provider decides that the patient
needs to see a specialist
1. What is included in an accurate, up-to-date medical record? Correct Answer: a. Medical
records contain all information relevant to patient medical care and insurance
1. Which of the following letter styles is most efficient?
a. Block
b. Standard
c. Modified block indented
d. Simplified Correct Answer: b
Which of the following oversees workplace safety? Correct Answer: OSHA
Which of the following describes a difference between Medicare and Medicaid? Correct Answer:
Medicare is funded by the federal government, but Medicaid is funded by both state and federal
governments
After deactivating the security system, which of the following actions should a medical assist
taken next when opening the office? Correct Answer: Access the answering service
Which of the following sections of a patient's progress note contains the reason for the visit?
Correct Answer: CC - Chief complaint
Which of the following allows employees access to information regarding workplace safety?
Correct Answer: Right-to-know law
Which of the following prefixes means muscle? Correct Answer: my
, Which of the following actions should a medical assist take if a patient has an existing worker's
comp case? Correct Answer: ? Obtain the carrier case number
A medical assist is creating a business correspondence. Which of the following salutations is
appropriate for the assist to use? Correct Answer: Dear Mr.Goodwin:
1. Which of the following word roots means "abdominal wall"?
a. Gastr/o
b. Myel/o
c. Aden/o
d. Lapar/o Correct Answer: Lapar/o
1. A patient has a diagnosis of hypertension. Which of the following describes hypertension?
a. Low blood glucose
b. Low blood pressure
c. High blood glucose
d. High blood pressure Correct Answer: d. high blood pressure
1. Which of the following is the purpose of a matrix?
a. To create flexible waiting time for patients
b. To determine patient appointment cancellations
c. To differentiate between new and established patients
d. To indicate when a provider is unavailable to treat patients Correct Answer: d. To indicate
when a provider is unavailable
1. When preparing a claim, a medical assist should use which of the following formats when
entering a date of birth?
a. DDMMYY
b. MMDDYY
c. MMDDYYY
d. DDMMYYY Correct Answer: c. MMDDYYY
1. Which of the following describes stream scheduling?
a. The provider sees patients according to medical necessity
b. The provider sees patients in the order they arrive
c. Three patients are scheduled for 0900
d. A patient's appointment is from 0900 to 0915 Correct Answer: d. A patient's appointment is
from 0900 to 0915
1. When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
a. Evaluate the continuing education units' value
b. Determine the conference enrollment deadline
c. Calculate the expense of the conference
d. Distribute the travel itinerary Correct Answer: d. Distribute the travel itinerary