CMAA Test C| 110 questions| WITH COMPLETE SOLUTIONS
A provider notes a large hematoma on the right forearm of a patient during an examination.
Using the SOAP method of documentation, in which of the following sections of the medical
record does this information belong? Correct Answer: Objective
Once a physician signs advance directives, the medical administrative assistant should have
which of the following witness the signature? Correct Answer: Non-affiliated individual
Which of the following describes double-booking patients? Correct Answer: Scheduling three
patients at the same time for the same provider
Which of the following describes an urgent referral? Correct Answer: It takes 24 hr to receive
approval and is for a non-life threatening condition.
A patient is scheduled for a follow-up appointment in 6 months. At which of the following times
should the assistant call to remind the patient of the appointment? Correct Answer: 1 day
before the appointment
A medical administrative assistant is working with a mother who is receiving care after the birth
of her newborn. Which of the following describes the mother's condition? Correct Answer:
Postpartum
A medical administrative assistant schedules a procedure for a patient at an outside surgical
center. Which of the following information should the assistant communicate to the patient?
Correct Answer: The pre-procedure home instructions
Which of the following is a component of OSHA's Hazardous Communication Standard? Correct
Answer: Ensuring that employee "right to know" information is available
Which of the following conditions describes a narrowing of the spinal canal in the lumbar
spine? Correct Answer: Spinal stenosis
Which of the following actions should the medical administrative assistant take each time an
established patient checks in for an appointment? Correct Answer: Obtain verbal confirmation
of demographic information
Which of the following is an appropriate use of modified-wave scheduling for one provider with
20-min appointments? Correct Answer: Scheduling two patients at 9:00 a.m. and one patient
at 9:20 a.m.
, A patient who has pleural effusion needs a therapeutic procedure to remove the unwanted
fluid. Which of the following describes the procedure that the provider will perform on this
patient? Correct Answer: Thoracentesis
Which of the following documents identifies what procedures are allowed if a patient becomes
unable to communicate medical decisions? Correct Answer: Advance directives
A medical administrative assistant in a specialist's office is scheduling an appointment for a
patient who has HMO insurance. Which of the following should the assistant obtain prior to the
specialist seeing the patient? Correct Answer: Referral
A medical administrative assistant is scheduling an appointment for a patient who has a history
of decreased renal function. Which of the following laboratory tests demonstrates this
condition? Correct Answer: BUN
Which of the following information is part of a patient's social history? Correct Answer:
Substance use
A medical administrative assistant is creating a new file for a patient named
Jane Johnson-George. The assistant should file the new record using which of the following
alphabetical filing system rules? Correct Answer: As one name, ignore the hyphen.
Which of the following scheduling systems assigns patients specific appointment times at
regular intervals? Correct Answer: Stream
A medical administrative assistant schedules all well-child visits on Tuesday and Thursday
mornings. The assistant is using which of the following types of scheduling? Correct Answer:
Clustering
Which of the following forms is used for billing purposes and must be attached to the patient's
chart for the provider to complete? Correct Answer: Encounter form
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant
should schedule an appointment with which of the following specialists? Correct Answer:
Oncologist
A medical administrative assistant is asked to create labels for the practice's patients. Which of
the following word-processing software features should the assistant use? Correct Answer:
Mail merge
A medical administrative assistant receives a call from a father requesting to speak to a clinical
staff about the correct dosage of medication for his infant. Which of the following information
is necessary for the assistant to obtain when taking a phone message from this caller? Correct
Answer: Time of the call
A provider notes a large hematoma on the right forearm of a patient during an examination.
Using the SOAP method of documentation, in which of the following sections of the medical
record does this information belong? Correct Answer: Objective
Once a physician signs advance directives, the medical administrative assistant should have
which of the following witness the signature? Correct Answer: Non-affiliated individual
Which of the following describes double-booking patients? Correct Answer: Scheduling three
patients at the same time for the same provider
Which of the following describes an urgent referral? Correct Answer: It takes 24 hr to receive
approval and is for a non-life threatening condition.
A patient is scheduled for a follow-up appointment in 6 months. At which of the following times
should the assistant call to remind the patient of the appointment? Correct Answer: 1 day
before the appointment
A medical administrative assistant is working with a mother who is receiving care after the birth
of her newborn. Which of the following describes the mother's condition? Correct Answer:
Postpartum
A medical administrative assistant schedules a procedure for a patient at an outside surgical
center. Which of the following information should the assistant communicate to the patient?
Correct Answer: The pre-procedure home instructions
Which of the following is a component of OSHA's Hazardous Communication Standard? Correct
Answer: Ensuring that employee "right to know" information is available
Which of the following conditions describes a narrowing of the spinal canal in the lumbar
spine? Correct Answer: Spinal stenosis
Which of the following actions should the medical administrative assistant take each time an
established patient checks in for an appointment? Correct Answer: Obtain verbal confirmation
of demographic information
Which of the following is an appropriate use of modified-wave scheduling for one provider with
20-min appointments? Correct Answer: Scheduling two patients at 9:00 a.m. and one patient
at 9:20 a.m.
, A patient who has pleural effusion needs a therapeutic procedure to remove the unwanted
fluid. Which of the following describes the procedure that the provider will perform on this
patient? Correct Answer: Thoracentesis
Which of the following documents identifies what procedures are allowed if a patient becomes
unable to communicate medical decisions? Correct Answer: Advance directives
A medical administrative assistant in a specialist's office is scheduling an appointment for a
patient who has HMO insurance. Which of the following should the assistant obtain prior to the
specialist seeing the patient? Correct Answer: Referral
A medical administrative assistant is scheduling an appointment for a patient who has a history
of decreased renal function. Which of the following laboratory tests demonstrates this
condition? Correct Answer: BUN
Which of the following information is part of a patient's social history? Correct Answer:
Substance use
A medical administrative assistant is creating a new file for a patient named
Jane Johnson-George. The assistant should file the new record using which of the following
alphabetical filing system rules? Correct Answer: As one name, ignore the hyphen.
Which of the following scheduling systems assigns patients specific appointment times at
regular intervals? Correct Answer: Stream
A medical administrative assistant schedules all well-child visits on Tuesday and Thursday
mornings. The assistant is using which of the following types of scheduling? Correct Answer:
Clustering
Which of the following forms is used for billing purposes and must be attached to the patient's
chart for the provider to complete? Correct Answer: Encounter form
A provider refers a patient to a specialist for carcinoma. The medical administrative assistant
should schedule an appointment with which of the following specialists? Correct Answer:
Oncologist
A medical administrative assistant is asked to create labels for the practice's patients. Which of
the following word-processing software features should the assistant use? Correct Answer:
Mail merge
A medical administrative assistant receives a call from a father requesting to speak to a clinical
staff about the correct dosage of medication for his infant. Which of the following information
is necessary for the assistant to obtain when taking a phone message from this caller? Correct
Answer: Time of the call
