CMAA EXAM TEST A with COMPLETE SOLUTION
For which of the following tasks should a MAA use Microsoft access ? Correct Answer:
Creating a database
Which of the following medical terms refers to the removal of all or part of an organ or tissue ?
Correct Answer: Lymphadenectomy
A patient who has Crohn's disease should be scheduled with which of the following specialists ?
Correct Answer: Gastroenterologist
When reviewing laboratory results, a MAA should take which of the following actions after
pulling the patient's chart and flagging abnormal results ? Correct Answer: Place the results on
the provider's desk for review.
Which of the following is the primary reason for a MAA to document no-shows and
cancellations with less than 24hr notice ? Correct Answer: To maintain scheduling integrity
Prior to a patient leaving the office, she is asked to pay 10% of a $100 office visit. Which of the
following best describes this fee ? Correct Answer: Coinsurance
When a MAA communicates information that contains PHI, which of the following means is
appropriate ? Correct Answer: Letter
Which of the following should a MAA explain to new patients prior to an initial visit ? Correct
Answer: The procedure to cancel an appointment.
A MAA receives telephone calls from four patients. Which of the following calls indicates a
need for immediate attentions ? Correct Answer: A patient who reports difficulty breathing.
Which of the following documents must a MAA provide for a patient to submit for
reimbursement ? Correct Answer: Encounter form.
At which of the following times should the MAA pull a patient's daily chart ? Correct Answer:
The evening before the patient's appointment.
A patient, who previously smoked on a regular basis, no longer smokes. Which of the following
abbreviations represents the section of the medical record in which this information should be
documented? Correct Answer: PH
Which of the following is a step in the annotation process ? Correct Answer: Highlighting text
To which of the following departments should a patient go for a WBC count ? Correct Answer:
Laboratory
, A patient wants to update his medical record to include medication sensitivity information that
he had failed to provide. Which of the following actions should the MAA take ? Correct Answer:
Make a new entry to update the previous information.
Which of the following is the party who financially responsible for payment ? Correct Answer:
Guarantor
Which of the following should a MAA consult to find the proper method of scheduling an
appointment for a particular office ? Correct Answer: Practice policy manual
Which of the following describes stream scheduling ? Correct Answer: A patient's appointment
is from 09:00 to 09:15
In which of the following locations should a MAA store valued office items, such as check
books, prescriptions pads, and access keys ? Correct Answer: In a locked box
Which of the following terms indicates the improper release of PHI ? Correct Answer: Breach of
confidentiality.
Who is responsible for obtaining preauthorization for inpatient hospitalization ? Correct Answer:
The provider performing the procedure.
Which of the following is a disease-causing organism ? Correct Answer: Pathogen
Which of the following items is appropriate to purchase with petty cash ? Correct Answer:
Postage owed for an equipment delivery.
Prior to an invasion procedure, a patient asks a MAA about other options that are available.
Which of the following actions should the assistant take ? Correct Answer: Advise the patient to
ask the provide about alternatives
After deactivating the security system, which of the following actions should a MAA take next
when opening the office in the morning ? Correct Answer: Access the answering service
Which of the following is a court order to mandate appearance and produce medical records for a
trial ? Correct Answer: Subpoena-duce's tectum
Which of the following is the most effective way for a (MAA) to reduce the number of no-show
appointments ? Correct Answer: Call patients 1 to 2 days before a scheduled appointment.
Which of the following office procedures is outside the scope of practice of a (MAA) ? Correct
Answer: Signing for a court-ordered subpoena issued for the office.
A (MAA) is giving instructions to a patient who is in the office to have her hearing aid checked
and is having difficulty hearing assistant. Which of the following actions should the assistant
check ? Correct Answer: Move patient to a quiet location.
For which of the following tasks should a MAA use Microsoft access ? Correct Answer:
Creating a database
Which of the following medical terms refers to the removal of all or part of an organ or tissue ?
Correct Answer: Lymphadenectomy
A patient who has Crohn's disease should be scheduled with which of the following specialists ?
Correct Answer: Gastroenterologist
When reviewing laboratory results, a MAA should take which of the following actions after
pulling the patient's chart and flagging abnormal results ? Correct Answer: Place the results on
the provider's desk for review.
Which of the following is the primary reason for a MAA to document no-shows and
cancellations with less than 24hr notice ? Correct Answer: To maintain scheduling integrity
Prior to a patient leaving the office, she is asked to pay 10% of a $100 office visit. Which of the
following best describes this fee ? Correct Answer: Coinsurance
When a MAA communicates information that contains PHI, which of the following means is
appropriate ? Correct Answer: Letter
Which of the following should a MAA explain to new patients prior to an initial visit ? Correct
Answer: The procedure to cancel an appointment.
A MAA receives telephone calls from four patients. Which of the following calls indicates a
need for immediate attentions ? Correct Answer: A patient who reports difficulty breathing.
Which of the following documents must a MAA provide for a patient to submit for
reimbursement ? Correct Answer: Encounter form.
At which of the following times should the MAA pull a patient's daily chart ? Correct Answer:
The evening before the patient's appointment.
A patient, who previously smoked on a regular basis, no longer smokes. Which of the following
abbreviations represents the section of the medical record in which this information should be
documented? Correct Answer: PH
Which of the following is a step in the annotation process ? Correct Answer: Highlighting text
To which of the following departments should a patient go for a WBC count ? Correct Answer:
Laboratory
, A patient wants to update his medical record to include medication sensitivity information that
he had failed to provide. Which of the following actions should the MAA take ? Correct Answer:
Make a new entry to update the previous information.
Which of the following is the party who financially responsible for payment ? Correct Answer:
Guarantor
Which of the following should a MAA consult to find the proper method of scheduling an
appointment for a particular office ? Correct Answer: Practice policy manual
Which of the following describes stream scheduling ? Correct Answer: A patient's appointment
is from 09:00 to 09:15
In which of the following locations should a MAA store valued office items, such as check
books, prescriptions pads, and access keys ? Correct Answer: In a locked box
Which of the following terms indicates the improper release of PHI ? Correct Answer: Breach of
confidentiality.
Who is responsible for obtaining preauthorization for inpatient hospitalization ? Correct Answer:
The provider performing the procedure.
Which of the following is a disease-causing organism ? Correct Answer: Pathogen
Which of the following items is appropriate to purchase with petty cash ? Correct Answer:
Postage owed for an equipment delivery.
Prior to an invasion procedure, a patient asks a MAA about other options that are available.
Which of the following actions should the assistant take ? Correct Answer: Advise the patient to
ask the provide about alternatives
After deactivating the security system, which of the following actions should a MAA take next
when opening the office in the morning ? Correct Answer: Access the answering service
Which of the following is a court order to mandate appearance and produce medical records for a
trial ? Correct Answer: Subpoena-duce's tectum
Which of the following is the most effective way for a (MAA) to reduce the number of no-show
appointments ? Correct Answer: Call patients 1 to 2 days before a scheduled appointment.
Which of the following office procedures is outside the scope of practice of a (MAA) ? Correct
Answer: Signing for a court-ordered subpoena issued for the office.
A (MAA) is giving instructions to a patient who is in the office to have her hearing aid checked
and is having difficulty hearing assistant. Which of the following actions should the assistant
check ? Correct Answer: Move patient to a quiet location.
