Recruitment, Selection,
and Job Performance
Test Bank Catano 5e
,Chapter 5 Recruitment, Selection, and Job Performance
MULTIPLE CHOICE
1. Which of the following best defines performance management?
a. a means to transform companies
into results-oriented organizations
b. measures of job performance that
attempt to capture individual
differences among employees with
respect to job-related behaviours
c. organizational processes used to
improve employee and
organizational performance in the
workplace
d. organizational processes that
evaluate employee job performance
ANS: C PTS: 1 REF: 166 OBJ: 2
BLM: Higher Order
2. Which measures of job performance attempt to capture individual differences
among employees with respect to job-related behaviours?
a. attributes
b. behaviour
c. criteria
d. performance indicators
ANS: C PTS: 1 REF: 166 OBJ: 5
BLM: Remember
3. Which of the following defines the concept that is described as activities or
behaviours that are not part of a worker’s formal job description but that remain
important for organizational effectiveness?
a. task performance
b. job performance
c. contextual performance
d. dimensional performance
ANS: C PTS: 1 REF: 167 OBJ: 2
BLM: Remember
4. Which of the following is NOT job task behaviour for an airplane pilot?
a. promoting safety procedures
b. navigation
c. managing air crew
d. takeoff and landing
ANS: A PTS: 1 REF: 168 OBJ: 1
BLM: Higher Order
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