Nurse 113 Exam 1
language deficits
Sensory deficits
Cognitive impairments
Identify impairments of communication
Verbal and Nonverbal
When considering culture, what are the two forms of communication that you use?
Hunger
Pain
Shortness of breath
Nausea
Noise level
List four factors that relate physical, emotional and environmental factors:
Problems:
Impaired communication
Anxiety
Powerlessness
Impaired social interaction
Social isolation
Situational low self-esteem
Ineffective coping
Defining characteristics:
difficulty forming words
inability to articulate words
Lacking skills in attending listening, or self-expression
What are some nursing problem diagnosis?
1) Nurse and patient set goals and determine expected outcomes
2) Set priorities
3) Utilize teamwork and collaboration
List the Nursing Planning Process
Utilize therapeutic communication techniques during the patient interview
Adjust the environment
Provide Support
,Employ measures to enhance communication
Educate the patient and family
Name the Nurse Process Implementations:
The nurse and patient determine if goals and expected outcomes have been met
Evaluate if nursing interventions were effective
If expected outcomes are not met, modify the plan of care
Nursing Process Evaluation:
Preinteraction Phase: Before meeting the patient
Introductory Phase: When the nurse and patient meet for the first time; sets the
tone for the rest of the relationship
Working: When the nurse and patient work together to meet pre-established
goals
Termination Phase: The relationship ends
What are the four phases in the relationship table?
True
Active listening means being attentive to what a patient is saying both verbally and
nonverbally (T/F)
Squarely face the patient
Open Posture
Lean toward the patient
Eye contact
Relax
What are some therapeutic physical communication techniques?
List five:
Clarification
Restating an unclear or ambiguous message(paraphrase); ask other person to restate
by explaining further by giving an example means what?
What are you seeking?
Offering Self (therapeutic)
Displaying interest and caring means you're doing what?
Giving information (therapeutic)
Helping the patient make decisions, experience less anxiety, feel safe and secure in
health education contribute to what?
Therapeutic
, Sharing empathy, focusing on key on concepts, self-disclosure, asking relevant
questions, one question at a time, fully exploring a topic before moving on is what type
of technique?
Probing
Asking for explanations
Changing subject
Stereotyping
Being judgmental
Unwarranted reassurance
Being defensive
Arguing
List some barriers of communcation:
Probing
Asking irrelevant questions is known as?
time, place, seating arrangement, distance, language
Planning interview constitutes to:
Observe - Notice, select, organize, interpret, vision, smell, hearing, touch
Listen
Ask Questions
Mentally Retain Information
Collecting data by:
open-ended questions
What type of questions invites the patient to elaborate and illustrate their thoughts and
feelings?
close-ended questions
What type of question limits answers to one or two words?
Neutral questions
Patients that can answer without direction or pressure are known as what type of
questions?
Leading questions
What suggests an answer to the patient? This is hard for the patient to not only agree
but it is also considered non-therapeutic.
True
Inconsistency in team membership, lack of time, hierarchy, defensiveness and conflict
are barriers of team performance. (T/F)
language deficits
Sensory deficits
Cognitive impairments
Identify impairments of communication
Verbal and Nonverbal
When considering culture, what are the two forms of communication that you use?
Hunger
Pain
Shortness of breath
Nausea
Noise level
List four factors that relate physical, emotional and environmental factors:
Problems:
Impaired communication
Anxiety
Powerlessness
Impaired social interaction
Social isolation
Situational low self-esteem
Ineffective coping
Defining characteristics:
difficulty forming words
inability to articulate words
Lacking skills in attending listening, or self-expression
What are some nursing problem diagnosis?
1) Nurse and patient set goals and determine expected outcomes
2) Set priorities
3) Utilize teamwork and collaboration
List the Nursing Planning Process
Utilize therapeutic communication techniques during the patient interview
Adjust the environment
Provide Support
,Employ measures to enhance communication
Educate the patient and family
Name the Nurse Process Implementations:
The nurse and patient determine if goals and expected outcomes have been met
Evaluate if nursing interventions were effective
If expected outcomes are not met, modify the plan of care
Nursing Process Evaluation:
Preinteraction Phase: Before meeting the patient
Introductory Phase: When the nurse and patient meet for the first time; sets the
tone for the rest of the relationship
Working: When the nurse and patient work together to meet pre-established
goals
Termination Phase: The relationship ends
What are the four phases in the relationship table?
True
Active listening means being attentive to what a patient is saying both verbally and
nonverbally (T/F)
Squarely face the patient
Open Posture
Lean toward the patient
Eye contact
Relax
What are some therapeutic physical communication techniques?
List five:
Clarification
Restating an unclear or ambiguous message(paraphrase); ask other person to restate
by explaining further by giving an example means what?
What are you seeking?
Offering Self (therapeutic)
Displaying interest and caring means you're doing what?
Giving information (therapeutic)
Helping the patient make decisions, experience less anxiety, feel safe and secure in
health education contribute to what?
Therapeutic
, Sharing empathy, focusing on key on concepts, self-disclosure, asking relevant
questions, one question at a time, fully exploring a topic before moving on is what type
of technique?
Probing
Asking for explanations
Changing subject
Stereotyping
Being judgmental
Unwarranted reassurance
Being defensive
Arguing
List some barriers of communcation:
Probing
Asking irrelevant questions is known as?
time, place, seating arrangement, distance, language
Planning interview constitutes to:
Observe - Notice, select, organize, interpret, vision, smell, hearing, touch
Listen
Ask Questions
Mentally Retain Information
Collecting data by:
open-ended questions
What type of questions invites the patient to elaborate and illustrate their thoughts and
feelings?
close-ended questions
What type of question limits answers to one or two words?
Neutral questions
Patients that can answer without direction or pressure are known as what type of
questions?
Leading questions
What suggests an answer to the patient? This is hard for the patient to not only agree
but it is also considered non-therapeutic.
True
Inconsistency in team membership, lack of time, hierarchy, defensiveness and conflict
are barriers of team performance. (T/F)
