CIGNA Selling with Integrity Test Questions/Answers 2022 Exam (elaborations)

CIGNA Selling with Integrity Test Questions/Answers 2022 Exam (elaborations) 2022 Selling with Integrity – Tele-sales Bella, a tele-sales agent is enrolling a customer on an inbound call and using the Enrollment script. Which of the following can she do? She must not skip or add to the enrollment script. She must use it verbatim Which of the following is a Cigna Guiding Principle that we want all our sales agents, brokers, and partners to embrace? Do the right thing. Always! When verifying if a doctor is in the Cigna network, which of the following is correct? You should verify doctors and other providers using the Provider Lookup Tool, download the daily provider spreadsheets from the resource library and/or call the CARL Unit Which of the following types of preparation is important as part of a sales agent's regimen? A&B What is a key Consultative Selling skill that is a steppingstone to building trust and establishing a long-term customer relationship? Rapport Which of the following is applicable when discussing the benefits in any of our plans? Use the Summary of Benefits and cover the details of the plan How can we meet the customers' needs during a sales consultation? All of the above