2023 Wellcare Medicare Certification Test Exam (elaborations) A+ GRADED

2023 Wellcare Medicare Certification Test
Exam (elaborations)

, Time taken 15 mins 20 secs
Points 27.75/30.00
Grade 92.50 out of 100.00
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Congratulations, you passed! Click this link to view your certification.

IMPORTANT: You MAY NOT market or sell Medicare Products until you receive t
email co




Question 1
Correct
1.00 points out of 1.00




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Question text
Wellcare does not need to be informed of all marketing/sales events at which plans or materials will be presented or
distributed (Formal & Informal).

Select one: True



False

Feedback
Brokers/Agents must inform Wellcare of all marketing/sales events at which plans or materials will be presented or distributed
(Formal & Informal).
Question 2
Correct
1.00 points out of 1.00




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Question text
Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a: (Select all that apply.)

a.

, Complaint Tracking Module (CTM)

b.
Yelp Review

c. Grievance

d.
Secret Shop Finding




Feedback
Brokers/Agents may be investigated after being suspected of noncompliant activity reported through a Complaint Tracking
Module (CTM), grievance, secret shop finding, internal audit, or reporting.
Question 3
Incorrect
0.00 points out of 1.00




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Question text
Medicare Star Ratings and performance are at the forefront of Wellcare's quality strategy. Wellcare's quality focus consists
of six drivers. Which of the following is not a Wellcare quality driver?


a.
Member Service

b. Reputation

c.
Member Payments

d.
Serving Government Customers



Feedback
Wellcare's quality focus consists of six primary drivers: Member Service, Serving Government Customers, Selection and
Enrollment, Reputation, Requirement of Participation, Bonus Payment.
Question 4
Correct
1.00 points out of 1.00