ASQ CQT Exam Questions and Answers
The main reason for the rapid globalization of teams in the 21st century is: - ✅
Customers, suppliers, and operations are located worldwide.
In case of conflict between contract specifications and shop practice: - ✅ Contract
specifications normally apply.
The most desirable method for evaluating a supplier is: - ✅ A history evaluation.
Technical service to suppliers is: - ✅ A greater benefit to the company than it is to the
supplier.
Facilitators will normally: - ✅ Summarize group ideas.
In most cases, an improvement team receives the least control and direction during
which of the following stages?: - ✅ Performing
The concept behind PDCA is: - ✅ Continual Improvement
Difficulty in having constructive input from the entire group. - ✅ What is the major
disadvantage of having an improvement team that is too large?
Mandatory requirements - ✅ Customer specifications are considered to be:
Reinforcing positive team results. - ✅ Upper management typically supports the team
process best by:
Members act independently without inter-dependency. - ✅ Which of the following
typically describes poorly functioning teams?
Directing the conduct of team meetings. - ✅ Team operating guidelines are useful for:
Value stream mapping means - ✅ A graphical charting technique showing material and
information flows.
Determine the key facts about a problem. - ✅ Which of the following is the most
important factor in team problem solving?
When purchasing materials from vendors, it is sometimes advantageous to choose
vendors whose prices are higher because: - ✅ The true cost of purchased materials
may be lower.
, Quality should be built into the product, not inspected in. - ✅ One of Dr. Deming's 14
points for management states, "Cease dependence upon inspection as a way to
achieve quality." The underlying tenet of this statement is which of the following?
Previous discussion points and current topics. - ✅ A typical improvement team agenda
would include:
Associated increased life cycle costs. - ✅ Cycle time reduction must be balanced with:
Set irrespective of make or buy decisions. - ✅ Quality levels when make or buy
decisions are made are typically:
Reshaping a product due to poor dies. - ✅ Identify a non-value added activity that
would be considered a form of process muda:
Active support by mid-managers - ✅ Team success is most dependent on which of the
following?
Reduce the number of sources for a given item consistent with the law, quality, and
scheduling production. - ✅ When buying materials and other items from outside
sources, it is best to:
Making team membership more human friendly. - ✅ Perhaps the most difficult
obstruction to the effective function of global teams is:
Standard Work - ✅ "The best combination of machines and people working together to
produce a product or service at a particular point in time." What lean concept is being
described?
Master black belts - ✅ The most technical training and knowledge in the typical Six
Sigma organization typically resides in which of the following roles?
State the position of the company on quality. - ✅ Quality policies are principally issued
by management to:
A quality program is considered to be: - ✅ A system of activities to provide quality of
products and services.
Cost savings from participative problem solving. - ✅ A successful team effort should
produce which of the following benefits?
DMAIC (Define, Measure, Analyze, Improve, and Control. - ✅ An organized and
disciplined approach to problem solving in most Six Sigma organizations is called:
Kaizen (Kaizen blitz or blast can speed up things a great deal) - ✅ Which of the
following Japanese techniques is most clearly identified with small incremental change?
The main reason for the rapid globalization of teams in the 21st century is: - ✅
Customers, suppliers, and operations are located worldwide.
In case of conflict between contract specifications and shop practice: - ✅ Contract
specifications normally apply.
The most desirable method for evaluating a supplier is: - ✅ A history evaluation.
Technical service to suppliers is: - ✅ A greater benefit to the company than it is to the
supplier.
Facilitators will normally: - ✅ Summarize group ideas.
In most cases, an improvement team receives the least control and direction during
which of the following stages?: - ✅ Performing
The concept behind PDCA is: - ✅ Continual Improvement
Difficulty in having constructive input from the entire group. - ✅ What is the major
disadvantage of having an improvement team that is too large?
Mandatory requirements - ✅ Customer specifications are considered to be:
Reinforcing positive team results. - ✅ Upper management typically supports the team
process best by:
Members act independently without inter-dependency. - ✅ Which of the following
typically describes poorly functioning teams?
Directing the conduct of team meetings. - ✅ Team operating guidelines are useful for:
Value stream mapping means - ✅ A graphical charting technique showing material and
information flows.
Determine the key facts about a problem. - ✅ Which of the following is the most
important factor in team problem solving?
When purchasing materials from vendors, it is sometimes advantageous to choose
vendors whose prices are higher because: - ✅ The true cost of purchased materials
may be lower.
, Quality should be built into the product, not inspected in. - ✅ One of Dr. Deming's 14
points for management states, "Cease dependence upon inspection as a way to
achieve quality." The underlying tenet of this statement is which of the following?
Previous discussion points and current topics. - ✅ A typical improvement team agenda
would include:
Associated increased life cycle costs. - ✅ Cycle time reduction must be balanced with:
Set irrespective of make or buy decisions. - ✅ Quality levels when make or buy
decisions are made are typically:
Reshaping a product due to poor dies. - ✅ Identify a non-value added activity that
would be considered a form of process muda:
Active support by mid-managers - ✅ Team success is most dependent on which of the
following?
Reduce the number of sources for a given item consistent with the law, quality, and
scheduling production. - ✅ When buying materials and other items from outside
sources, it is best to:
Making team membership more human friendly. - ✅ Perhaps the most difficult
obstruction to the effective function of global teams is:
Standard Work - ✅ "The best combination of machines and people working together to
produce a product or service at a particular point in time." What lean concept is being
described?
Master black belts - ✅ The most technical training and knowledge in the typical Six
Sigma organization typically resides in which of the following roles?
State the position of the company on quality. - ✅ Quality policies are principally issued
by management to:
A quality program is considered to be: - ✅ A system of activities to provide quality of
products and services.
Cost savings from participative problem solving. - ✅ A successful team effort should
produce which of the following benefits?
DMAIC (Define, Measure, Analyze, Improve, and Control. - ✅ An organized and
disciplined approach to problem solving in most Six Sigma organizations is called:
Kaizen (Kaizen blitz or blast can speed up things a great deal) - ✅ Which of the
following Japanese techniques is most clearly identified with small incremental change?
