The Japanese Term Kaizen means Correct Answer: Continuous Improvement
Who is the driving force throughout the life cycle of a product Correct Answer: Customers
Which of the following is the federal agency devoted to workplace safety Correct Answer:
OSHA
Which of the following regulates waste disposal Correct Answer: Clean Water Act
Mark and Sarah are discussing communication in the logistics environment.
Mark says communication is not effective unless it is understood by the customer and
Sarah says that communicating effectively is critical to ensuring that products are delivered to
the correct customer at the correct time.
which of them is correct Correct Answer: Both are correct
Which type of Audit is requested by your manager Correct Answer: Internal Audit
Mark and Sarah are discussing safety in logistics facilities
Mark says matching abilities and tasks to workers can prevent workplace injuries and increase
productivity
Sarah says matching abilities include considering differences due to age gender and stature
Which is correct? Correct Answer: Both
Who is responsible for the safe operation of material handling equipment? Correct Answer: The
Manufacturer
Employers
Employees
What guides and AGV Correct Answer: Rails
Computers
Lasers
Places where materials are stored for future use are Correct Answer: Warehouses
What role within the supply chain is responsible for physically connecting sources of supply with
customers Correct Answer: Transporters
Mark and sarah are discussing material handling equipment
Mark says Hydraulic dock platers have capacities up to 30k pounds
, Sarah says that a scissor lift is a handling equipment that allows the operator to drive at ground
level and be lifted to platform level
Which is correct Correct Answer: Both are correct
Mark and Sarah are discussing safety in logistics facilities.
Mark says employers are required to keep the workplace safe for employees
Sarah says Employers can be fined for violating OSHA standards
Which is correct Correct Answer: Both
Most common dock design in the US Correct Answer: flush
Your Power Zone is located where? Correct Answer: Above your knees, Below your shoulders
External Communications Correct Answer: Delivery Drivers
Customers
and anyone who is not directly within the company
Guidelines for effective writing Correct Answer: Consider who you are writing to
Proofread
In logistics the most common PPE is.. Correct Answer: Boots
Mark and Sarah are discussing material hanfling equipment
Mark says manual handling requires the worker to use force to push pull or lift materials
Sarah says a hand truck is an example of manual material handling
Which is correct Correct Answer: Both
Kaizen is an important aspect of what quality control system Correct Answer: TQM (Total
Quality Management)
What type of equipment is used to bridge the gap between a vehicle desk and the warehouse
doors Correct Answer: Dock Board
Mark and Sarah are discussing safety in logistics facilities
Mark says since OSHA was created workplace death have increased 50%
Sarah says OSHA was established to assure safe and healthful working conditions for workers