SHRM-CP - PRACTICE EXAM | 100 Questions with
100% Correct Answers
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design Correct Answer: B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews are
in compliance with EEOC regulations, whereas structured interviews are not D. unstructured
interviews are more cost effective Correct Answer: B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following
repatriation C. repatriated employees usually demand significantly higher salaries D. repatriated
employees generally do not wish to return to the U.S. Correct Answer: B. there is usually high
employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take
is: A. check and verify the inspector's credentials B. close the workplace and send the employees
home C. deny any violation noted by the inspector D. secure all health and safety related
company records in a locked location Correct Answer: A. check and verify the inspector's
credentials
5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D.
Variable budgeting Correct Answer: C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform Correct Answer: C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would provide the
information without interdepartmental conflicts? A. Surveys to all employees who have changed
positions within the last year. B. Group interviews with employees and previous supervisors to
discuss reasons for job changes. C. Search through performance appraisal files and personnel
records to learn reasons for job turnover within the company. D. Questionnaires distributed only
to employees who have changed positions Correct Answer: C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
, 8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference Correct Answer: C.
interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review Correct
Answer: A. critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act
Correct Answer: D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action is
to demonstrate that: A. the employee has been warned B. the employee knew the rules before the
infraction C. an example was needed to eliminate or reduce similar misbehavior D. progressive
discipline has been applied consistent with policy and past practice Correct Answer: D.
progressive discipline has been applied consistent with policy and past practice
12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life insurance
over $50,000 C. Personal use of a company car D. Severance pay Correct Answer: A. Employee
discounts on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A.
the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount Correct
Answer: B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff
B. Functional C. Matrix D. Vertical Correct Answer: C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance Correct Answer: D. training
performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth
D. Maturity Correct Answer: D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use
the information collected B. writing new job descriptions for all current employees C. comparing
old job descriptions with new job specifications D. replacing job descriptions with job
specifications Correct Answer: A. deciding how the organization will use the information
collected
100% Correct Answers
1) A specialized field which works on engineering the work environment is: A. industrial
existentialism. B. ergonomics. C. environmentalism. D. engineering design Correct Answer: B.
ergonomics.
2) A primary advantage of unstructured versus structured interviewing techniques is that: A.
structured interviews take less time B. in an unstructured interview, the interviewer can ask
follow-up questions and pursue points of interest as they develop C. unstructured interviews are
in compliance with EEOC regulations, whereas structured interviews are not D. unstructured
interviews are more cost effective Correct Answer: B. in an unstructured interview, the
interviewer can ask follow-up questions and pursue points of interest as they develop
3) A common repatriation problem for international companies is that: A. repatriation usually
precipitates employee grievances B. there is usually high employee turnover following
repatriation C. repatriated employees usually demand significantly higher salaries D. repatriated
employees generally do not wish to return to the U.S. Correct Answer: B. there is usually high
employee turnover following repatriation
4) If an OSHA inspector shows up at the workplace, the first step an HR professional should take
is: A. check and verify the inspector's credentials B. close the workplace and send the employees
home C. deny any violation noted by the inspector D. secure all health and safety related
company records in a locked location Correct Answer: A. check and verify the inspector's
credentials
5) Comparing the expense of a program versus its projected and identifiable results is using
which planning technique? A. Zero-based budgeting B. MBO C. Cost-benefit analysis D.
Variable budgeting Correct Answer: C. Cost-benefit analysis
6) Frederick Taylor is noted for his contribution to: A. performance appraisal systems B.
"humanizing" the workplace C. Making the work process more efficient and less fatiguing D.
Pension reform Correct Answer: C. Making the work process more efficient and less fatiguing
7) An HR professional is investigating reasons for job turnover among company employees
moving from one job or department to another. Which data collection method would provide the
information without interdepartmental conflicts? A. Surveys to all employees who have changed
positions within the last year. B. Group interviews with employees and previous supervisors to
discuss reasons for job changes. C. Search through performance appraisal files and personnel
records to learn reasons for job turnover within the company. D. Questionnaires distributed only
to employees who have changed positions Correct Answer: C. Search through performance
appraisal files and personnel records to learn reasons for job turnover within the company.
, 8) Of the following, the weakest tool for predicting an applicant's job performance is the: A.
application form B. proficiency test C. interview D. prior work reference Correct Answer: C.
interview
9) Keeping a record of all employees and listing significant successes and failures of each
describe which method? A. critical incident B. MBO C. Essay form D. Field review Correct
Answer: A. critical incident
10) Which of the following pieces of federal legislation is considered pro management? A.
Wagner Act B. National Industrial Recovery Act C. Railway Recovery Act D. Taft-Hartley Act
Correct Answer: D. Taft-Hartley Act
11) The most important element in defending an organization's position in a disciplinary action is
to demonstrate that: A. the employee has been warned B. the employee knew the rules before the
infraction C. an example was needed to eliminate or reduce similar misbehavior D. progressive
discipline has been applied consistent with policy and past practice Correct Answer: D.
progressive discipline has been applied consistent with policy and past practice
12) Which of the following would be considered nontaxable indirect compensation? A.
Employee discounts on employer goods or services B. Employer-paid group-term life insurance
over $50,000 C. Personal use of a company car D. Severance pay Correct Answer: A. Employee
discounts on employer goods or services
13) The lowest dose level at which toxic effects of a material can be demonstrated is called: A.
the adverse impact level B. the toxicity level C. the lethal level D. the just-toxic amount Correct
Answer: B. the toxicity level
14) Which type of organizational structure creates a dual chain of command? A. Line and staff
B. Functional C. Matrix D. Vertical Correct Answer: C. Matrix
15) The use of an aptitude test in the selection process best predicts: A. skill level B. job
knowledge C. manual dexterity D. training performance Correct Answer: D. training
performance
16) A company is in the process of establishing formal compensation policies and practices. This
company is in which phase of the organizational cycle? A. Introduction B. Transition C. Growth
D. Maturity Correct Answer: D. Maturity
17) The first step in the job analysis process entails: A. deciding how the organization will use
the information collected B. writing new job descriptions for all current employees C. comparing
old job descriptions with new job specifications D. replacing job descriptions with job
specifications Correct Answer: A. deciding how the organization will use the information
collected
