SMART goals should have which of the following characteristics? Correct Answer: Specific,
Measurable, Achievable, Relevant, Timely
When performing a cost-benefit analysis of a proposed project, what is a project worker's salary
an example of? Correct Answer: A cost
Which of the following is a tool from the Six Sigma approach? Correct Answer: Value stream
mapping
An organizations overall attitude towards dress code, working remotely, social retreats for
employees, and designated break times can be best described as which of the following? Correct
Answer: Corporate Culture
Which components of a SWOT matrix examine influences that are EXTERNAL to the
organization? Correct Answer: Opportunities and threats
Which components of a SWOT matrix examine influences that are INTERNAL to the
organization? Correct Answer: Strengths and weaknesses
Which of the following data collection methods require the services of a skilled facilitator?
Correct Answer: Focus Groups
What does it mean when a process has been validated? Correct Answer: That process inputs are
tightly-controlled and produce the same desired output each time the process takes place.
What is the practice of benchmakring Correct Answer: Comparing an organizations inactivates
and outcomes against competition and/or industry standards.
What is confirmation bias? Correct Answer: The human tendency to seek, favor or influence
data to match personal preferences or an established hypothesis.
When working with multiple stakeholders who have varied interest, what is the best way to
propose and develop a new initiative? Correct Answer: Select an overlapping interest that could
have a feasible solution.
Self-awareness, social awareness, relationship management and self-management are
components of which of the following? Correct Answer: Emotional Intelligence
What factors does a PESTLE analysis take into consideration? Correct Answer: Political,
economic, social, technological, legal and environmental trends that influence the project.
What is the purpose of a root cause analysis? Correct Answer: To determine the foundation-
level reason as to why an overarching issue is occurring.
, What are two popular search tools to find peer-reviewed, evidence-based research? Correct
Answer: Google Scholar and PubMed
Meeting, learning from, and socializing with colleagues within and outside of one's organization
is known as which of the following practices? Correct Answer: Networking
An HR team is a developing a budget for a hiring campaign. The associated costs include
marketing materials; a venue rental for a hiring fair; and the time, labor and salaries of the staff
who will work at the fair. What types of costs are these? Correct Answer: Direct Costs
Each fiscal quarter within a fiscal year is an example of what? Correct Answer: A milestone
ADDIE stands for Correct Answer: Analysis
Design
Development
Implementation
Evaluation
ADR stands for Correct Answer: Alternative Dispute Resolution
ATS stands for Correct Answer: Applicant Tracking System
CHRO Correct Answer: Chief HR Officer
CSR Correct Answer: Corporate Social Responsibility
EAP Correct Answer: Employee Assistance Program
EVP Correct Answer: Employer Value Proposition
HRBP Correct Answer: HR Business Partner
KPI Correct Answer: Key Performance Indicator
KSAO Correct Answer: Knowledge, Skills, Abilities and Other Characteristics
M&A Correct Answer: Merger and Acquisition
MNC Correct Answer: Multinational Corporation
PESTLE Correct Answer: Political, Economic, Social, Technological, Legal, Environmental
ROI Correct Answer: Return on Investment
SWOT Correct Answer: strengths, weaknesses, opportunities, threats