SHRM CERTIFICATION EXAM REVIEW| 130 questions|
WITH COMPLETE SOLUTIONS
What kind of culture includes intangibles like beliefs, attitudes, and values? Correct Answer:
Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? Correct Answer: Transfer
What is the primary reason to develop workforce diversity programs? Correct Answer: Increase
productivity
What are the five compensable factors? Correct Answer: SEWRS (supervision, effort, working
conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase
in base pay? Correct Answer: Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? Correct Answer:
Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? Correct Answer: Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and
provided an opportunity to defend themselves for a dischargeable offense? Correct Answer: Due
process
The evaluation level of learning marks changes in what? Correct Answer: Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? Correct
Answer: Present and future
What strategy primarily emphasizes the organization's needs when considering an employee's
career path? Correct Answer: Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? Correct Answer: Activity-based
What is the role of HR when conducting an investigatory interview? Correct Answer: Risk
manager for the organization
What branding proposition answers the question why a talented person would want to work
here? Correct Answer: EVP (Employee Value Proposition)
, What should be HR's relationship with the corporate attorney? Correct Answer: Proactive and
reactive
This good type of conflict means team members argue about how work should be done and how
to best measure success. Correct Answer: Task
A change in who reports to who in an organization is an example of this kind of OD strategy.
Correct Answer: Structural
What is the best way to increase confidence in stakeholders regarding business continuity and
disaster recovery? Correct Answer: Training (drilling)
Why would you want to perform benefits needs assessment? Correct Answer: It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? Correct Answer: If it is a
core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global mindsets
and customs? Correct Answer: Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? Correct
Answer: Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? Correct Answer: To
volunteer
These provide leader with high-level, real-time metrics often configurable to make correlations
with strategic goals clear. Correct Answer: Dashboards
What is revealed when leaders see a danger but decide not to address it? Correct Answer: Risk
Tolerance
What leadership theory suggests that group performance depends on the situation favorableness
which in turn is based on leader-member relations, task structure, and position power? Correct
Answer: Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? Correct
Answer: Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? Correct
Answer: Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed entirely by
the local subsidiary? Correct Answer: Hands off
WITH COMPLETE SOLUTIONS
What kind of culture includes intangibles like beliefs, attitudes, and values? Correct Answer:
Implicit
What should be considered prior to terminating a long-term employee who has been previously
successful? Correct Answer: Transfer
What is the primary reason to develop workforce diversity programs? Correct Answer: Increase
productivity
What are the five compensable factors? Correct Answer: SEWRS (supervision, effort, working
conditions, responsibility, skills)
What financial benefit does an employer reap in providing incentive pay rather than an increase
in base pay? Correct Answer: Does not add to the salary burden
What are work stoppages that are neither sanctioned nor stimulated by a union? Correct Answer:
Wildcat
What concept holds that an organization operates within a complex environment affected by and
affecting different interests? Correct Answer: Stakeholder theory
What principle provides that employees should be treated fairly, given clear expectations, and
provided an opportunity to defend themselves for a dischargeable offense? Correct Answer: Due
process
The evaluation level of learning marks changes in what? Correct Answer: Knowledge
What time period(s)' needs are addressed in an organizational needs assessment? Correct
Answer: Present and future
What strategy primarily emphasizes the organization's needs when considering an employee's
career path? Correct Answer: Career management
What budgeting method categorizes according to enterprise activities as opposed to standard
departments? Correct Answer: Activity-based
What is the role of HR when conducting an investigatory interview? Correct Answer: Risk
manager for the organization
What branding proposition answers the question why a talented person would want to work
here? Correct Answer: EVP (Employee Value Proposition)
, What should be HR's relationship with the corporate attorney? Correct Answer: Proactive and
reactive
This good type of conflict means team members argue about how work should be done and how
to best measure success. Correct Answer: Task
A change in who reports to who in an organization is an example of this kind of OD strategy.
Correct Answer: Structural
What is the best way to increase confidence in stakeholders regarding business continuity and
disaster recovery? Correct Answer: Training (drilling)
Why would you want to perform benefits needs assessment? Correct Answer: It is key to
attracting and retaining talent
What key determination must be made prior to outsourcing a function? Correct Answer: If it is a
core competency.
What is the capacity to recognize, interpret, and behaviorally adapt to different global mindsets
and customs? Correct Answer: Cultural Intelligence
What might you do prior to initiating a major, sweeping, controversial change initiative? Correct
Answer: Pilot program or focus group
When considering a RIF (reduction in force), what offer might be made? Correct Answer: To
volunteer
These provide leader with high-level, real-time metrics often configurable to make correlations
with strategic goals clear. Correct Answer: Dashboards
What is revealed when leaders see a danger but decide not to address it? Correct Answer: Risk
Tolerance
What leadership theory suggests that group performance depends on the situation favorableness
which in turn is based on leader-member relations, task structure, and position power? Correct
Answer: Contingency (Fiedler)
What must be shown to upper management in order to make a good business case? Correct
Answer: Impact on strategic goals
What is the best argument in favor of any efforts to increase employee retention? Correct
Answer: Turnover and talent shortages affect performance
What kind of global industrial relationship allows labor relationship to be managed entirely by
the local subsidiary? Correct Answer: Hands off
