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MNG2602 EXAM PAPER.pdf

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Based on the four CEO’s quotations, which of the CEO’s organisations can be classified as “new” or “contemporary” organisations? Clearly justify your answer and indicate why the other options are incorrect. 1 Ruth Daily’s and John Oliver’s 2 John Oliver’s and Thabo Mmako’s 3 Tebogo Ramphago’s and Ruth Daily’s 4 Thabo Mmako’s and Tebogo Ramphago’s (2 marks) 2. Mr Oliver’s statement refers to the _______ feature of the new organisation model, while Mrs Ramphago’s statement refers to the levels and _______ dimensions. 1 flexibility; critical tasks 2 mindset; flatter and leaner 3 management style; culture 4 networked; strategic focus (1 mark) Question 3 to 4 Match the managerial challenge in column B with the feature of the new organisation in column A. Column A Feature Column B Managerial challenge 3. Flexibility 1 Negotiating win-win situations 4. Global 2 Working productively at several tasks 3 Forming alliances with suppliers 4 Managing culturally diverse individuals Question 3 Clearly justify your answer and indicate why the other options are incorrect. (2 marks) Question 4 As justification, discuss this managerial challenge in short. (2 marks) CONFIDENTIAL Page 5 of 16 MNG2602 May/June 2020 [TURN OVER] Question 5 Examine (inspect) the following list of statements regarding organisational culture. a The external adaptation tasks that form part of Edgar H Schein’s definition of organisational culture include the mission, goals and resources of an organisation. b Artefacts are the elements of culture that represent an idea, process or physical entity with the purpose to communicate meaning. c Uncertainty avoidance is the national culture dimension which involves the degree to which members of a society feel uncomfortable with ambiguity. d Charles Handy typifies culture in terms of the norms, values and beliefs that reflect in different structures and systems of the organisation. e One of the guidelines for changing the organisational culture is the modification of current authority structures. 5. Which of the above statements regarding organisational culture is correct? Clearly justify your answer and indicate why the other options are incorrect. 1 a, c and d 2 b, c and e 3 c, d and e 4 a, b and d (2 marks) 6. According to Morgan (1997), power stems from all the following sources except _______. Clearly justify your answer and indicate why the other options are incorrect. 1 informal interpersonal alliances 2 control of technology 3 formal authority 4 social networks (2 marks) CONFIDENTIAL Page 6 of 16 MNG2602 May/June 2020 [TURN OVER] 7. Supposed a group forms because the members have the same profession in the organisation, and one member use his or her power to protect the group. This represents the relationship between power and _______. Justify your answer by defining

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MNG2602 EXAM PAPER.pdf
CONFIDENTIAL

Page 1 of 16
MNG2602
May/June 2020




[TURN OVER]

, CONFIDENTIAL

Page 2 of 16
MNG2602
May/June 2020

DECLARATION STATEMENT


Student number: _________________

I hereby acknowledge the following:

 I have read and understood the instructions and guidelines of this portfolio.
 I am aware that I only have four hours to complete the portfolio and to submit on
myUnisa.
 I am aware that plagiarism is a serious offence at UNISA.
 I declare that the work submitted for this portfolio for MNG2602 is my own work
and that I did not consult anyone else when completing it.


__________________________ ________________

Signed (or type name) Date




[TURN OVER]

, CONFIDENTIAL

Page 3 of 16
MNG2602
May/June 2020

SECTION A: MULTIPLE-CHOICE QUESTIONS [33 MARKS]

Answer the following multiple-choice questions by only writing/typing the question
number and relevant chosen option number down. Follow the justification instructions
where applicable). For example:
1. 4
Justification: _______
2. 3
3. 1
4. 1
Justification: _______
etc.

Please note: Questions that require justification are worth two marks each.

Questions 1 and 2

Consider the following four quotes from top management at four different
organisations, and answer questions 1 and 2.


“Teams are emphasised in
our company as “We have decided to
fundamental units of stop using temporary
activity. Managers’ team contract workers. This
leader skills are developed decision, among others,
through on-the-job was recently made by
training.” top management.”
– John Oliver, CEO – Ruth Daily, CEO




“We have close
“There are many levels
relationships with our
suppliers and customers. of management in our
Our employees come company, allowing for
from various backgrounds employee promotion.
and are equipped to deal Our emphasis is on
efficiency.”
with these stakeholders’
needs.” – Tebogo Ramphago,
– Thabo Mmako, CEO CEO



[TURN OVER]

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