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Lecture notes of 18 pages for the course BBM1203 at Mount Kenya University (Business Economics)

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Ethical Implication of SMEs Digital Adoption in UK and India after Covid 19 Pandemic

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1.0 Introduction

1.1 Overview

The ethical implications of SMEs digital adoption in the UK and India after the Covid-19

pandemic disruption are significant. In the UK, the government has encouraged businesses to

adopt digital technologies in order to be more efficient and to reduce costs. However, there are

concerns that this may lead to a loss of jobs as businesses automate their processes. In India, the

government has been encouraging businesses to adopt digital technologies for some time, but the

pandemic has led to an increase in the use of these technologies. This has led to concerns about

the impact on the workforce, as well as the potential for corruption and misuse of these

technologies. In both the UK and India, it is important that businesses consider the ethical

implications of their digital adoption. There are a number of issues to consider, including the

impact on jobs, the potential for corruption, and the need to ensure that these technologies are

used responsibly.

1.2 Problem Statement

Firstly, there is the question of data privacy and security. With more businesses moving online,

there is an increased risk of data breaches and cyber attacks. This could lead to sensitive

information being leaked or stolen, which could have serious consequences for both the

businesses and individuals involved. Secondly, there is the issue of online fraud and scams. With

more businesses operating online, there is a greater opportunity for criminals to commit fraud or

scam people out of their money. This could have a devastating effect on both the businesses and

the individuals involved. Finally, there is the question of competition. With more businesses

moving online, there is an increased risk of competition between them. This could lead to

, 3


businesses lowering their prices or offering inferior products and services in order to gain market

share. This could have a negative impact on both the businesses and the consumers.

Many small and medium-sized enterprises (SMEs) are struggling greatly to cover wage and sick-

time costs as production and demand fall. Governments have established programs to help offset

the cost of temporary unemployment and medical leave for their citizens. Because every

country's labor market and social security system is unique, the range of available and necessary

forms of assistance is also quite broad (Audretsch, 2021). Sometimes, funds are allotted to

businesses so that they can keep paying wages and keep employees from being laid off. In

certain countries, governments cover the cost of the employer's portion of paid sick leave.

Businesses of a smaller scale may be able to temporarily weather the pandemic's effects by

cutting back on staff through temporary measures like reduced hours or layoffs.

1.3 Conceptual Framework

The use of digital tools has several substantial advantages for businesses. Better and faster

information access and communication between personnel, suppliers, and networks are two ways

in which digitalization helps to lower transaction costs. Benefits for SMEs include lower

transportation and border processing expenses and a wider range of opportunities for trading

services internationally. Financial services (such as peer-to-peer lending), educational

opportunities, and job boards, as well as an expanding number of governmental services, are just

some of the areas that are made more accessible through the internet. In addition to bolstering

innovation and expanding companies' access to innovation assets, this development opens up

new avenues for how businesses might collect data and analyze their own operations to boost

performance. Yet many SMEs still lag in adoption, despite the benefits and opportunities digital

technologies bring, and despite the huge growth in uptake in recent years. The digital adoption

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Uploaded on
October 28, 2022
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Written in
2022/2023
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Innocent gakina
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