CERTIFIED CLINICAL MEDICAL ASSISTANT EXAM| 306 QUESTIONS|| 53 PAGES|
WITH COMPLETE SOLUTIONS 2022
A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet.
Which of the following instructions should the assistant give the patient?
- Swallow the tablet whole
- Place the tablet under your tongue
- Dissolve the tablet in water
- Place the tablet between your gums and cheek Correct Answer: Place the tablet between you
gums and cheek
A medical assistant is preparing a patient who has psoriasis to be examined by the provider.
When inspecting the skin lesions, the assistant should expect to observe which of the following?
- yellow, waxy
- gray, crusty
- silvery, scaly
- brown, flat Correct Answer: silvery and scaly
A patient requests a female provider to perform her examination due to a religious conviction. A
female provider is not available. Which of the following is the appropriate response by the MA?
- decline treatment
- assist the patient in locating a provider to accommodate the patient's needs
- Reassure the patient that the male provider will be respectful
- instruct the patient to visit an emergency room Correct Answer: assist the patient in locating a
provider to accommodate the patient's needs
Which of the following types of written correspondence can be signed by a medical assistant?
- a medical report for an insurance carrier
- a referral letter for a patient to an outsider provider
- a letter containing medical advice to the parents of a child
- a notification letter to a patient about surgery arrangements Correct Answer: a notification
letter to a patient about surgery arrangements
Which of the following legislation keeps health care staff safe from retaliation by their
employers when they report cases of patient neglect and abuse?
- good samaritan act
- HITECH act
- Whistleblower protection act
- Patients bill of rights Correct Answer: the whistleblower act
The medical assistant is reviewing laboratory requisitions. For which of the following patient
conditions should the assistant perform a capillary collection rather than a venipuncture?
- Edema in the finger
- HIV positive
- Previous thromboses
- Hypothyroidism Correct Answer: Previous thromboses
,A medical assistant is measuring the circumference of an infant's head. Which of the following
actions should the assistant take?
- Position the infant prone on the examination table
- Place the measuring tape so it covers the infant's ears
- Place the zero mark of the measuring tape against the infant's forehead
- mark the measuring tape and record the measurement after the visit Correct Answer: Place the
zero mark of the measuring tape against the infants forehead
Which of the following is a medical assistant's role in pulmonary function testing (PFT)?
- To coach and encourage the patient during the test
- check to patient's vital signs during the test to ensure stability
- administer the proper medication prior to the test
- instruct the patient in the use of the inhaler used in testing Correct Answer: To coach and
encourage the patient during the test
Which of the following items in a medical office are considered administrative office supplies?
- computers, telephones, and chairs
- letterhead, envelopes and business cards
- examination table paper, stethoscopes, and otoscopes
- file cabinets, storage bins, and shelves for records Correct Answer: letterhead, envelopes and
business cards
A medical assistant is composing business correspondence using the simplified letter style.
Which of the following features should the assistant use?
- a complimentary closing
- a subject line in all capital letter
- indented paragraphs in the body of the letter
- center aligned dateline and salutation Correct Answer: a subject line in all capital letter
A medical assistant is performing a review of items in a clinic's inventory. How should the
assistant classify dressings and bandages for inventory purposes?
- as office supplies
- as office equipment
- as clinical supplies
- as clinical equipment Correct Answer: clinical supplies
A medical assistant is caring for a child who has varicella zoster virus. The assistant should
recognize that varicella is transferred through which of the following modes of transmission?
- airborne
- bloodborne
- vector-borne
- foodborne Correct Answer: airborne
When completing documentation in a patient's paper medical record, a medical assistant realizes
she made an error. Which of the following action should the medical assistant take?
,- leave the error in the medical record
- draw a line through the error and initial it
- erase the entry in the medical record
- use correction fluid to correct the entry Correct Answer: draw a line through the error and
initial it
A patient asks a medical assistant to explain the difference between a liniment and a medicated
lotion. Which of the following responses should the assistant make?
- medicated lotions are used to treat disorders in the muscles and bones
- Liniments contain a higher portion of oil than medicated lotion
- liniments are used to control itching
- medicated lotions are emulsions used to protect dried or cracked skin Correct Answer:
Liniments contain a higher portion of oil than medicated lotion
A medical assistant is measuring the vital signs of an adult patient. The assistant should identify
which of the following blood pressure readings as stage 2 hypertension?
- 110/80 mm Hg
- 135/80 mm Hg
- 150/95 mm Hg
- 120/85 mm Hg Correct Answer: 150/95 mm Hg
(Systolic pressure over 140 = stage 2 hypertension)
According to OSHA guidelines for universal precautions, which of the following types of patient
contact would require a medical assistant to wear gloves, mask, face shield, and protective
apparel?
- measuring a patient's blood pressure
- assisting a provider with the removal of a cyst
- applying medicated nose drops as indicated by a provider
- providing a patient with cardiopulmonary resuscitation Correct Answer: assisting a provider
with the removal of a cyst
A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the
following statements should the assistant include in the teaching?
- cold hands improve the test's accuracy
- remove your nail polish before the test
- clip the probe onto your second toe
- the test will measure your pulmonary capacity Correct Answer: remove your nail polish before
the test
A medical assistant is reinforcing teaching with a patient about the self-administration of insulin
injections. Which of the following patient statements indicates an understanding of the teaching?
- I will roll the bottle between my hands before drawing the medication
- I will blow on the site to make sure the alcohol dries
- I will consistently use the same site for my injection
- I will hold the needle at a 15-degree angle for the injection Correct Answer: I will roll the
bottle between my hands before drawing the medication
, A medical assistant is assisting with the physical examination of a patient who has scabies.
Besides gloves, which of the following pieces of PPE should the assistant wear?
- Gown
- mask
- Goggle
- n 95 respirator Correct Answer: gown
(also for other conditions like hepatitis A, rotavirus, herpes zoster
A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the
patient's place of employment. The patient has private insurance and is eligible for worker's
compensation. The assistant should recognize that which of the following parties is responsible
for payment of this bill?
- paid in full by the patient
- paid in full by the patient's private insurance
- paid in full by worker's compensation
- paid in part by the private insurance and part by the worker's compensation Correct Answer:
paid in full by worker's compensation
A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant
should identify that which of the following viruses causes this condition.
- influenza A
- herpes simplex type 1
- Epstein-Barr
- rhabdovirus Correct Answer: herpes simplex type 1
A medical assistant works at an urgent care center that uses open hours scheduling. Which of the
following describes this form of scheduling?
- three patients are scheduled for the same time and taken to be seen as they arrive
- patients arrive at their convenience and are seen on a first-come, first-served bases
- Each patient arrives at an assigned time with enough time reserved for the reason of the visit
- Patients who have the same disorder are seen on a specific day or for a specific block of time
during the day or week Correct Answer: patients arrive at their convenience and are seen on a
first-come , first-served bases
A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule
at a later date. For which of the following reasons should the medical assistant document this
information on the patient's chart?
- To prove that the office was not negligent
- to explain the loss of revenue
- to deny future appointments
- to demonstrate confidentiality Correct Answer: To prove that the office was not negligen
A medical assistant is cleaning an examination room after assisting a provider with a biopsy.
Which of the following actions should the assistant take?
- place the caps back on the needles to reduce the risk of puncturing the sharps container
WITH COMPLETE SOLUTIONS 2022
A medical assistant is reinforcing instructions with a patient about how to take a buccal tablet.
Which of the following instructions should the assistant give the patient?
- Swallow the tablet whole
- Place the tablet under your tongue
- Dissolve the tablet in water
- Place the tablet between your gums and cheek Correct Answer: Place the tablet between you
gums and cheek
A medical assistant is preparing a patient who has psoriasis to be examined by the provider.
When inspecting the skin lesions, the assistant should expect to observe which of the following?
- yellow, waxy
- gray, crusty
- silvery, scaly
- brown, flat Correct Answer: silvery and scaly
A patient requests a female provider to perform her examination due to a religious conviction. A
female provider is not available. Which of the following is the appropriate response by the MA?
- decline treatment
- assist the patient in locating a provider to accommodate the patient's needs
- Reassure the patient that the male provider will be respectful
- instruct the patient to visit an emergency room Correct Answer: assist the patient in locating a
provider to accommodate the patient's needs
Which of the following types of written correspondence can be signed by a medical assistant?
- a medical report for an insurance carrier
- a referral letter for a patient to an outsider provider
- a letter containing medical advice to the parents of a child
- a notification letter to a patient about surgery arrangements Correct Answer: a notification
letter to a patient about surgery arrangements
Which of the following legislation keeps health care staff safe from retaliation by their
employers when they report cases of patient neglect and abuse?
- good samaritan act
- HITECH act
- Whistleblower protection act
- Patients bill of rights Correct Answer: the whistleblower act
The medical assistant is reviewing laboratory requisitions. For which of the following patient
conditions should the assistant perform a capillary collection rather than a venipuncture?
- Edema in the finger
- HIV positive
- Previous thromboses
- Hypothyroidism Correct Answer: Previous thromboses
,A medical assistant is measuring the circumference of an infant's head. Which of the following
actions should the assistant take?
- Position the infant prone on the examination table
- Place the measuring tape so it covers the infant's ears
- Place the zero mark of the measuring tape against the infant's forehead
- mark the measuring tape and record the measurement after the visit Correct Answer: Place the
zero mark of the measuring tape against the infants forehead
Which of the following is a medical assistant's role in pulmonary function testing (PFT)?
- To coach and encourage the patient during the test
- check to patient's vital signs during the test to ensure stability
- administer the proper medication prior to the test
- instruct the patient in the use of the inhaler used in testing Correct Answer: To coach and
encourage the patient during the test
Which of the following items in a medical office are considered administrative office supplies?
- computers, telephones, and chairs
- letterhead, envelopes and business cards
- examination table paper, stethoscopes, and otoscopes
- file cabinets, storage bins, and shelves for records Correct Answer: letterhead, envelopes and
business cards
A medical assistant is composing business correspondence using the simplified letter style.
Which of the following features should the assistant use?
- a complimentary closing
- a subject line in all capital letter
- indented paragraphs in the body of the letter
- center aligned dateline and salutation Correct Answer: a subject line in all capital letter
A medical assistant is performing a review of items in a clinic's inventory. How should the
assistant classify dressings and bandages for inventory purposes?
- as office supplies
- as office equipment
- as clinical supplies
- as clinical equipment Correct Answer: clinical supplies
A medical assistant is caring for a child who has varicella zoster virus. The assistant should
recognize that varicella is transferred through which of the following modes of transmission?
- airborne
- bloodborne
- vector-borne
- foodborne Correct Answer: airborne
When completing documentation in a patient's paper medical record, a medical assistant realizes
she made an error. Which of the following action should the medical assistant take?
,- leave the error in the medical record
- draw a line through the error and initial it
- erase the entry in the medical record
- use correction fluid to correct the entry Correct Answer: draw a line through the error and
initial it
A patient asks a medical assistant to explain the difference between a liniment and a medicated
lotion. Which of the following responses should the assistant make?
- medicated lotions are used to treat disorders in the muscles and bones
- Liniments contain a higher portion of oil than medicated lotion
- liniments are used to control itching
- medicated lotions are emulsions used to protect dried or cracked skin Correct Answer:
Liniments contain a higher portion of oil than medicated lotion
A medical assistant is measuring the vital signs of an adult patient. The assistant should identify
which of the following blood pressure readings as stage 2 hypertension?
- 110/80 mm Hg
- 135/80 mm Hg
- 150/95 mm Hg
- 120/85 mm Hg Correct Answer: 150/95 mm Hg
(Systolic pressure over 140 = stage 2 hypertension)
According to OSHA guidelines for universal precautions, which of the following types of patient
contact would require a medical assistant to wear gloves, mask, face shield, and protective
apparel?
- measuring a patient's blood pressure
- assisting a provider with the removal of a cyst
- applying medicated nose drops as indicated by a provider
- providing a patient with cardiopulmonary resuscitation Correct Answer: assisting a provider
with the removal of a cyst
A medical assistant is reinforcing teaching with a patient about pulse oximetry. Which of the
following statements should the assistant include in the teaching?
- cold hands improve the test's accuracy
- remove your nail polish before the test
- clip the probe onto your second toe
- the test will measure your pulmonary capacity Correct Answer: remove your nail polish before
the test
A medical assistant is reinforcing teaching with a patient about the self-administration of insulin
injections. Which of the following patient statements indicates an understanding of the teaching?
- I will roll the bottle between my hands before drawing the medication
- I will blow on the site to make sure the alcohol dries
- I will consistently use the same site for my injection
- I will hold the needle at a 15-degree angle for the injection Correct Answer: I will roll the
bottle between my hands before drawing the medication
, A medical assistant is assisting with the physical examination of a patient who has scabies.
Besides gloves, which of the following pieces of PPE should the assistant wear?
- Gown
- mask
- Goggle
- n 95 respirator Correct Answer: gown
(also for other conditions like hepatitis A, rotavirus, herpes zoster
A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the
patient's place of employment. The patient has private insurance and is eligible for worker's
compensation. The assistant should recognize that which of the following parties is responsible
for payment of this bill?
- paid in full by the patient
- paid in full by the patient's private insurance
- paid in full by worker's compensation
- paid in part by the private insurance and part by the worker's compensation Correct Answer:
paid in full by worker's compensation
A medical assistant is collecting data from a patient who has cold sores on his lips. The assistant
should identify that which of the following viruses causes this condition.
- influenza A
- herpes simplex type 1
- Epstein-Barr
- rhabdovirus Correct Answer: herpes simplex type 1
A medical assistant works at an urgent care center that uses open hours scheduling. Which of the
following describes this form of scheduling?
- three patients are scheduled for the same time and taken to be seen as they arrive
- patients arrive at their convenience and are seen on a first-come, first-served bases
- Each patient arrives at an assigned time with enough time reserved for the reason of the visit
- Patients who have the same disorder are seen on a specific day or for a specific block of time
during the day or week Correct Answer: patients arrive at their convenience and are seen on a
first-come , first-served bases
A patient calls the clinic to cancel a postoperative appointment and states that she will reschedule
at a later date. For which of the following reasons should the medical assistant document this
information on the patient's chart?
- To prove that the office was not negligent
- to explain the loss of revenue
- to deny future appointments
- to demonstrate confidentiality Correct Answer: To prove that the office was not negligen
A medical assistant is cleaning an examination room after assisting a provider with a biopsy.
Which of the following actions should the assistant take?
- place the caps back on the needles to reduce the risk of puncturing the sharps container
