1. Whereas corporate responsibility needs quantitative credibility, significant aspects
are more _____ in nature: employee satisfaction, customer motivations, company
values, and ethical decision-making processes, for instance.
a. Qualitative
b. Stakeholders oriented
c. Human resources oriented
d. Ethically motivated
2. Why might consumers be supportive of a company “exporting jobs” to foreign
countries, even if local unions are against it?
a. Prices may be lower
b. Better quality is possible
c. Improved technology may occur
d. There will be reduced pollution in the consumers’ country
e. All of the above
3. Which of the following is not of the six “spheres of influence” to which
individuals are subject when confronted with an ethical issue?
a. Education
b. Workplace
c. Family
d. Legal system
e. Community
4. What is the difference between transactional leaders and transformational leaders?
a. The former are emotional leaders, whereas the latter are stoic leaders.
b. The former attempt to create employee satisfaction through
negotiating or bartering while the latter strive to raise employees’ level
of commitment and foster trust and motivation
c. The former set low standards for employees, whereas the latter
set high standards
d. The former set high standards for employees, whereas the latter
set low standards
e. The former strive to raise employees’ level of commitment and foster
trust and motivation, while the latter attempt to create employee
satisfaction through negotiating or bartering
5. _____ means using or transferring illegally received funds in a financial
transaction to conceal their source or ownership or to facilitate an illegal activity
a. Money laundering
b. Electronic funds transfer
c. Counterfeiting
d. Unethical funds transfer
e. Gouging
6. Which of the following is a common mistake made in implementing an ethics program?
a. Setting realistic and measurable program objectives
b. Developing materials that do not meet the needs of the average employee
c. Adapting a firm’s ethics program for its international operations
, d. Allowing employees to practice the skills they learn in ethics training
through case studies and/or group exercises
e. Management taking “ownership” of the ethics program
7. The most effective ethics programs are ones that _______.
a. Are standardized to meet the needs of many corporations
b. Have the full support from the community
c. Involve employee from selective departments and levels in ethics
training programs
d. Recognize that employees come from diverse business, educational, ethnic,
and cultural backgrounds, and hence may harmoniously view many issues
e. Involve employee from all departments and levels in ethics training programs
8. An unconscious reference to one’s own cultural values, experiences, and
knowledge is referred to as the _____.
a. Cultural reference criterion
b. Unconscious cultural criterion
c. Cultural-self criterion
d. Self-reference criterion
e. Unconscious cultural-self criterion
9. Most of the companies that have experienced ethical and legal difficulties in recent years
_______.
a. Have been forced to declare bankruptcy
b. Have had formal ethics codes and programs
c. Were the subject of IRS investigations
d. Did not have an independent board of directors
e. Were identified through whistle-blower programs
10. Philanthropic responsibility _______.
a. Is not considered part of corporate citizenship, but is simply a nice thing to do
b. Is more important than ethical responsibility
c. Refers to activities that are not required of business but promote human
welfare or good will
d. Means abiding all laws and regulations, and supporting local communities
e. Means giving employees time off to volunteer for non-profit organizations
11. The role of leadership in developing an ethics program includes all of the
following except
a. Maintain commitment from top managers
b. Providing timely training to reinforce knowledge
c. Ensuring consistent implementation
d. Carefully archiving and not distributing the ethical policies of the firm
e. Communicating ethical standards through multiple channels
12. Many companies have experienced significant performances _____ after
discovery of their failure to act responsibly toward various stakeholders.
a. Declines
b. Inclines
c. Interruptions
d. Strategies
are more _____ in nature: employee satisfaction, customer motivations, company
values, and ethical decision-making processes, for instance.
a. Qualitative
b. Stakeholders oriented
c. Human resources oriented
d. Ethically motivated
2. Why might consumers be supportive of a company “exporting jobs” to foreign
countries, even if local unions are against it?
a. Prices may be lower
b. Better quality is possible
c. Improved technology may occur
d. There will be reduced pollution in the consumers’ country
e. All of the above
3. Which of the following is not of the six “spheres of influence” to which
individuals are subject when confronted with an ethical issue?
a. Education
b. Workplace
c. Family
d. Legal system
e. Community
4. What is the difference between transactional leaders and transformational leaders?
a. The former are emotional leaders, whereas the latter are stoic leaders.
b. The former attempt to create employee satisfaction through
negotiating or bartering while the latter strive to raise employees’ level
of commitment and foster trust and motivation
c. The former set low standards for employees, whereas the latter
set high standards
d. The former set high standards for employees, whereas the latter
set low standards
e. The former strive to raise employees’ level of commitment and foster
trust and motivation, while the latter attempt to create employee
satisfaction through negotiating or bartering
5. _____ means using or transferring illegally received funds in a financial
transaction to conceal their source or ownership or to facilitate an illegal activity
a. Money laundering
b. Electronic funds transfer
c. Counterfeiting
d. Unethical funds transfer
e. Gouging
6. Which of the following is a common mistake made in implementing an ethics program?
a. Setting realistic and measurable program objectives
b. Developing materials that do not meet the needs of the average employee
c. Adapting a firm’s ethics program for its international operations
, d. Allowing employees to practice the skills they learn in ethics training
through case studies and/or group exercises
e. Management taking “ownership” of the ethics program
7. The most effective ethics programs are ones that _______.
a. Are standardized to meet the needs of many corporations
b. Have the full support from the community
c. Involve employee from selective departments and levels in ethics
training programs
d. Recognize that employees come from diverse business, educational, ethnic,
and cultural backgrounds, and hence may harmoniously view many issues
e. Involve employee from all departments and levels in ethics training programs
8. An unconscious reference to one’s own cultural values, experiences, and
knowledge is referred to as the _____.
a. Cultural reference criterion
b. Unconscious cultural criterion
c. Cultural-self criterion
d. Self-reference criterion
e. Unconscious cultural-self criterion
9. Most of the companies that have experienced ethical and legal difficulties in recent years
_______.
a. Have been forced to declare bankruptcy
b. Have had formal ethics codes and programs
c. Were the subject of IRS investigations
d. Did not have an independent board of directors
e. Were identified through whistle-blower programs
10. Philanthropic responsibility _______.
a. Is not considered part of corporate citizenship, but is simply a nice thing to do
b. Is more important than ethical responsibility
c. Refers to activities that are not required of business but promote human
welfare or good will
d. Means abiding all laws and regulations, and supporting local communities
e. Means giving employees time off to volunteer for non-profit organizations
11. The role of leadership in developing an ethics program includes all of the
following except
a. Maintain commitment from top managers
b. Providing timely training to reinforce knowledge
c. Ensuring consistent implementation
d. Carefully archiving and not distributing the ethical policies of the firm
e. Communicating ethical standards through multiple channels
12. Many companies have experienced significant performances _____ after
discovery of their failure to act responsibly toward various stakeholders.
a. Declines
b. Inclines
c. Interruptions
d. Strategies
