WGU C724 Practice Test

Unstructured - (answer)Decision making process: require the decision maker to provide the necessary insight, judgment, and evaluation to reach a decision. Individuals in senior management frequently make these decisions Semi structured - (answer)Decision making process: decisions are used when only a portion of the problem can be solved via an established procedure. Middle managers more commonly make these decisions Structured - (answer)Decision making process: decisions involve an established procedure, are repetitive and routine, and therefore can be handled in the same manner each time line level managers and non-management employees typically make these decisions EIS - (answer)Allows senior managers to make decisions to meet the strategic goals of the organization example: digital dashboard DSS - (answer)Handles unstructured problems at all levels MIS - (answer)Applied to structured problems at the organizational level, automatic decisions Organizational Structure - (answer)how a group is organized and what keeps the business functioning. CEO - (answer)also called president or managing director, is responsible for the success or failure of the company, creating the company culture, selecting the senior management team, setting strategy and vision, and selecting projects to fund. In larger companies, this position deals with high-level strategies and overall business growth planning. COO - (answer)is, responsible for the oversight of internal operations on a day-to-day basis and for monitoring production quotas. They ensures that the limited resources are used to provide the maximum value for stakeholders. This role communicates the organization's mission statement to employees. CFO - (answer)is the financial planner and is responsible for analyzing the company's financial strengths and weaknesses. This individual must be transparent and accountable, providing financial data and advice to stakeholders... often works as a strategic partner with the CEO. For example, they might work together in merger and acquisition strategies. CIO (chief information officer) - (answer)is a business leader who analyzes internal business processes such as payroll and billing, reshapes the physical infrastructure and 2 network purchases to meet business goals, and leads the workforce to implement critical IT internal projects. This position requires strong organizational and interpersonal skills. The job focus is strategic in nature: developing and implementing the corporate IT strategy... must have a broad knowledge of IT. CTO (chief technology officer) - (answer)has ultimate responsibility for all technology implementation, maintaining technology compliance regulations, and identifying technology risks for the company. The focus is on day-to-day operations, overall implementation of technology strategies, and efficiency of the IT systems. In most corporations, the they report to the CIO. CSO (chief security officer or chief information security officer) - (answer)is the highest level executive concerned with the overall security functions and policies of a business... identifies business protection goals, works with the other executives to identify and analyze risks, and prioritizes security needs, works with vendors and consultants to ensure both physical and data security. ...must have up-to-date knowledge and experience in information security because it is a rapidly changing field. Important traits for this position include good judgment and excellent planning ability. domestic exporter, multinational, franchiser, and transnational - (answer)four main global business strategies that for a global firm's organizational and information systems structure. domestic exporter - (answer)all services from the organization's home location means not changing the centralized structure and requiring all but production to stem from the centralized domestic location, including systems and data storage. multinational - (answer)means that organizational divisions would be headquartered in different locations, whether partially with an international organization or completely with a transnational organization. franchiser - (answer)organizations are controlled locally but coordinated (perhaps loosely) through the centralized organizations' structure. Information systems and data storage in this model is typically decentralized at each foreign location, or at strategic location(s) in the local region. transnational - (answer)is an organization that is involved with the international production of goods or services, foreign investments, or income and asset management in more than one country IT Management - (answer)is concerned with the management of resources that facilitate access to information. These resources include computers and the technical infrastructures such as software, hardware, networking, and data center technologies, and staff that support them, including the technicians, analysts, project managers, and