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Title I of the Americans with Disabilities Act (ADA) mandates that individuals with disabilities are -
✔✔Not to be discriminated against in obtaining employment
Which of the following health care issues is NOT covered under the Health Insurance Portability and
Accountability Act (HIPAA)? - ✔✔Obtaining payment of Medicare and Medicaid
Which of the following constitutes a breach of contract by a health care provider? - ✔✔Discontinuing
treatment because the patient did not pay in a timely manner
Under the doctrine of respondeat superior, who can potentiallybe held legally responsible for an act of
neglience by a medical assistant? - ✔✔Both the medical assistant and the employer/provider
Touching a patient in a manner to which they have not consented is considered a tort of - ✔✔Battery
All of the following minors (under age 18) are considered emancipated EXCEPT a minor who is -
✔✔Being treated for a sexually transmitted disease
Unless publicly safety is involved, what is required in all cases to release patient medical records after a
subpoena is issued? - ✔✔The patient's written consent
According to typical statuses of limitations involving neglience or malpractice, which of the following
time points is NOT used as a starting point? - ✔✔When the litigant filed a claim
What normal patient right is suspended upon discovery of child abuse? - ✔✔Confidentiality
,A POLST form is a type of - ✔✔Living will or advance directive
Generally, medical assistants are permitted to do certain clinical procedures only under the supervision
of an employer/ proider because they are NOT - ✔✔Licensed
Which of the following best describes ethics? - ✔✔Personal values governing an individual's perceptions
of right and wrong
Bioethics is defined as - ✔✔Any ethical matter that pertains to life and/ or health care
Which of the following principles for a medical assistant is NOT set forth by the American Association of
Medical Assistants (AAMA) Code of Ethics? - ✔✔Specific ways of dealing with certain situations
At present, what is the main difference between reporting child abuse and reporting elder or intimate
partner abuse? - ✔✔Child abuse must be reported to authorities in all 50 states while other types of
abuse do not always need to be reported
A provider is dealing with a patient with HIV or AIDS. Which of the following statements regarding the
provider's legal or ethical requirements is NOT true? - ✔✔The provider can ethically deny treatment
What is the time frame during which an abortion can be legally performed in all states? - ✔✔Abortion
can be performed during the first trimester
Therapeutic communication interjects what element into communication? - ✔✔Empathy
Active listening requires - ✔✔Being attuned to what the other person is saying and what they are
communicating nonverbally
In order for verbal communication between two people to be effective, the sender's message must be -
✔✔All of the above
, Complete, cohesive, clear and concise
In the United States, what do most people consider a comfortable personal space for dealing on a
personal (not intimate) level with another individual? - ✔✔Between 1-1/2 and 4 feet
The use of a defense mechanism in which a person unconsciously ascribes ther own undesirable acts or
impulses to someone else is known as - ✔✔Projection
According to Maslow's hierarchy of needs, what is the first level of need that people must satisfy before
all others? - ✔✔Physiological and survival needs
A cultural broker is someone who - ✔✔Acts as an intermediary or advocate for another person or
cultural group within the health care community
When interviewing a patient, which of the following types of questions prompts only a yes or no
question? - ✔✔Closed question
Which of the following does NOT initially occur when a person is exposed to an acute stressor? -
✔✔Triggering of the parasympathetic nervous system
In order, what are the four stages of job burnout? - ✔✔Honeymoon, reality, dissatisfaction, a sad state
Which of the following activities does NOT relieve stress? - ✔✔Gladly accepting all assigned work
The symptoms lethargy and weight loss can be associated with which of the following conditions? -
✔✔All of the above
AIDS, cancer, end-stage renal disease
According to Dr. Kubler-Ross, what are the most likely stages of grief experienced by a patient with a
life-threatening illness, in order? - ✔✔Denial, anger, bargaining, depression, acceptance