NCOA DLC 2.0 Problem Solving Final Test 1 | with
COMPLETE SOLUTION
refers to the processes used to plan, monitor, and access one's understanding and performance.
Correct Answer: Metacognition
The key to metacognition is asking yourself _______ questions. Correct Answer: self-reflective
Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself
what you know about it already. This is known as: Correct Answer: prior knowledge
Talk through your material and verbalize your thoughts to help make more sense of the material
and internalize it. Correct Answer: Think aloud
Helps you Take the time to be introspective and honest with yourself about your comprehension.
Correct Answer: Asking yourself questions
This technique ensures that you are actively engaging with the material as you are reading and
taking notes. Correct Answer: Taking notes from memory
___________ can help you organize your thoughts and assess what you know? Correct Answer:
Writing
Using concept maps or graphic organizers is another great way to visualize material and see the
connections between the various concepts you are learning Correct Answer: Organize your
thoughts
When you're learning, it's important to periodically ____________ to make sure you're engaging
in metacognitive strategies. Correct Answer: take a timeout
Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when
you are .______________ Correct Answer: testing yourself
_________is a structured way to identify the type of problem you're dealing with and
suggestions on how to approach them. Correct Answer: The Cynefin Framework
The Cynefin framework for problem solving is composed of Correct Answer: Four Domains
In this domain, there may be multiple right answers, many of which may be excellent. Correct
Answer: Complicated Domain
In this domain of "known knowns" (there are things that you definitely know, or are easily
knowable), decisions are unquestioned because all parties share a common understanding of the
issue or problem. Correct Answer: Simple Domain
, Leaders must act, sense , and respond in this domain. Correct Answer: Chaotic Domain
In this complex domain, leaders must: Correct Answer: Probe, sense, and respond.
Leaders must sense, analyze, and respond in this domain. Correct Answer: Complicated Domain
The domain of novel practices is: Correct Answer: Chaotic Domain
In this domain, problems require straightforward management and monitoring. Correct Answer:
Simple Domain
This is the domain of known unknowns Correct Answer: Complicated Domain
In this domain, it is identified that there are things we dont know that we dont know? Correct
Answer: Complex Domain
_________ is the process or art of finding a solution to a problem. Correct Answer: Problem
Solving
___________ is the process of describing and interpreting a stated problem to arrive at a problem
statement—define the actual problem Correct Answer: Problem framing
_________ are inevitable when participants bring their differing expertise and experience to a
problem. Correct Answer: Different perspectives
The ________ aids in determining the cause-effect relationships in a problem or a failure event
Correct Answer: 5 Y Method
The diagram used to depict the relationship between specific categories of process inputs and the
undesirable output. This technique aids in identifying potential causes of a problem is
__________. Correct Answer: Fishbone diagram
When _______________, the first thing to keep in mind is...the more the better. Correct Answer:
generating solutions
___________ is a useful technique to use for making a decision. It's particularly powerful where
you have a number of good alternatives to choose from, and many different factors to take into
account. Correct Answer: Decision Analysis Matrix Tool
A ____________ is a tendency, inclination, or prejudice toward or against something or
someone. Correct Answer: bias
The key to successful implementation is ________. Correct Answer: Planning and Preparation
You should identify whether or not the results being achieved are fixing the problem, and if not,
______________ is required. Correct Answer: Monitoring
COMPLETE SOLUTION
refers to the processes used to plan, monitor, and access one's understanding and performance.
Correct Answer: Metacognition
The key to metacognition is asking yourself _______ questions. Correct Answer: self-reflective
Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself
what you know about it already. This is known as: Correct Answer: prior knowledge
Talk through your material and verbalize your thoughts to help make more sense of the material
and internalize it. Correct Answer: Think aloud
Helps you Take the time to be introspective and honest with yourself about your comprehension.
Correct Answer: Asking yourself questions
This technique ensures that you are actively engaging with the material as you are reading and
taking notes. Correct Answer: Taking notes from memory
___________ can help you organize your thoughts and assess what you know? Correct Answer:
Writing
Using concept maps or graphic organizers is another great way to visualize material and see the
connections between the various concepts you are learning Correct Answer: Organize your
thoughts
When you're learning, it's important to periodically ____________ to make sure you're engaging
in metacognitive strategies. Correct Answer: take a timeout
Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when
you are .______________ Correct Answer: testing yourself
_________is a structured way to identify the type of problem you're dealing with and
suggestions on how to approach them. Correct Answer: The Cynefin Framework
The Cynefin framework for problem solving is composed of Correct Answer: Four Domains
In this domain, there may be multiple right answers, many of which may be excellent. Correct
Answer: Complicated Domain
In this domain of "known knowns" (there are things that you definitely know, or are easily
knowable), decisions are unquestioned because all parties share a common understanding of the
issue or problem. Correct Answer: Simple Domain
, Leaders must act, sense , and respond in this domain. Correct Answer: Chaotic Domain
In this complex domain, leaders must: Correct Answer: Probe, sense, and respond.
Leaders must sense, analyze, and respond in this domain. Correct Answer: Complicated Domain
The domain of novel practices is: Correct Answer: Chaotic Domain
In this domain, problems require straightforward management and monitoring. Correct Answer:
Simple Domain
This is the domain of known unknowns Correct Answer: Complicated Domain
In this domain, it is identified that there are things we dont know that we dont know? Correct
Answer: Complex Domain
_________ is the process or art of finding a solution to a problem. Correct Answer: Problem
Solving
___________ is the process of describing and interpreting a stated problem to arrive at a problem
statement—define the actual problem Correct Answer: Problem framing
_________ are inevitable when participants bring their differing expertise and experience to a
problem. Correct Answer: Different perspectives
The ________ aids in determining the cause-effect relationships in a problem or a failure event
Correct Answer: 5 Y Method
The diagram used to depict the relationship between specific categories of process inputs and the
undesirable output. This technique aids in identifying potential causes of a problem is
__________. Correct Answer: Fishbone diagram
When _______________, the first thing to keep in mind is...the more the better. Correct Answer:
generating solutions
___________ is a useful technique to use for making a decision. It's particularly powerful where
you have a number of good alternatives to choose from, and many different factors to take into
account. Correct Answer: Decision Analysis Matrix Tool
A ____________ is a tendency, inclination, or prejudice toward or against something or
someone. Correct Answer: bias
The key to successful implementation is ________. Correct Answer: Planning and Preparation
You should identify whether or not the results being achieved are fixing the problem, and if not,
______________ is required. Correct Answer: Monitoring
