NUR NUR1211 Leadership - Exam 3
1. An Rn witness worker in a paralyzed and unconscious pediatric patient’s room
inappropriately touching the patient’s genital area. What step of the disciplinary process is
most likely to be taken by the organization against this worker?
Termination
2. Which organization is actively engaged in clarifying to the delegation parameters for RNs?
State Boards of Nursing Licensure
3. Which one of the following statements about conflict resolutions strategies is correct?
Avoiding may be appropriate for minor conflicts when an issue is likely to work itself
out over time
4. A member of the team reports that they have been given too much to do and are not going to
be able to complete the work on time. What action will the RN take to effectively manage
this situation?
Examine the workload and assist the individual in reprioritizing
5. A quiet, passive nurse who hates conflict is not likely to use which one of the following
conflict resolution strategies.
Competing
6. A registered nurse is planning the client assignments for the day. Which of the following is
the most appropriate assignment for the certified nursing assistant?
A client requiring frequent re-orientation and assistance with ambulation.
7. A UAP and a Unit Secretary have helped the nurse manager plan the holiday party for the
past two years. They learn that other staff members are not happy with the party themes,
locations, and activities they planned for the last two holiday parties. As it is not that
important for them to do, the two decide to let other interested staff members take over
doing the holiday party planning this year. This UAP and Unit Secretary are using which of
the following conflict resolution strategies?
Accommodating
8. Which task cannot be delegated to an unlicensed assistive personnel (UAP).
Assessing the quality of the drainage from the NG tube
9. The hospital has been experiencing low census and staff are concerned about being laid off,
even though everyone has been told they will be able to keep their jobs. The evening change
nurse reported to the nursing director, however, that his staff was discussing various rumors
about mass layoffs. What is the best approach for nursing director to take?
Schedule meetings for all staff to discuss the issues and to tell them the rumor is not
true
, 10. Instances for which a staff member needs to report an occurrence directly to a
manager include which of the following: (SATA)
An RN is diverting drugs
A nurse sees a gun in another staff member's locker at work
A patient reports that a male LVN made a sexual advance toward her
11. A nurse manager calls dietary services to request a late tray for a patient and speaks with
dietary technician. This is an example of what kind of communication
Diagonal
12. Which statement about conflict is not true?
In conflict resolution, getting agreement is more important than trying to understand
the needs of those involved in the conflict
13. A registered nurse (RN) is planning the assignments for the day and is leading a team
composed of a licensed practitioner nurse (LPN) and a nurse assistant (NA). The RN should
assign which client to the LPN?
A client who is one-day post-mastectomy
14. A RN is caring for a 17-year-old client who is experiencing a relapse of leukemia and is very
vocal in refusing treatment. The client’s mother insists that her daughter receive IV
chemotherapy as ordered. Which nursing action is most appropriate at this time?
Notify the charge nurse of the situation to get Bioethics Committee help in exploring
options
15. When delegating tasks to staff, which action by the charge nurse best demonstrates
appropriate delegation principles?
Communicate the work assignment in a clear and concise manner
16. Which of the following is an example of a sentinel event? (SATA)
A patient develops third degree burns to 50% of his body during surgery due to an
electrical fire
A patient has a major allergic reaction to an antibiotic that he has never taken before
17. Periodically during the day the RN checks with his/her team members to determine whether
they are having difficulty completing their assigned tasks
Effective delegation
18. Two RNs on the unit are complaining that their patient assignments is too heavy. Each feels
the other RN has a lighter workload. Each complains to the RN charge nurse. The charge
nurse asks them to please calm down and focus on their current patients’ needs right now so
that everyone can get through the difficult shift. Which of the following conflict resolution
strategies is the charge nurse demonstrating?
Smoothing
1. An Rn witness worker in a paralyzed and unconscious pediatric patient’s room
inappropriately touching the patient’s genital area. What step of the disciplinary process is
most likely to be taken by the organization against this worker?
Termination
2. Which organization is actively engaged in clarifying to the delegation parameters for RNs?
State Boards of Nursing Licensure
3. Which one of the following statements about conflict resolutions strategies is correct?
Avoiding may be appropriate for minor conflicts when an issue is likely to work itself
out over time
4. A member of the team reports that they have been given too much to do and are not going to
be able to complete the work on time. What action will the RN take to effectively manage
this situation?
Examine the workload and assist the individual in reprioritizing
5. A quiet, passive nurse who hates conflict is not likely to use which one of the following
conflict resolution strategies.
Competing
6. A registered nurse is planning the client assignments for the day. Which of the following is
the most appropriate assignment for the certified nursing assistant?
A client requiring frequent re-orientation and assistance with ambulation.
7. A UAP and a Unit Secretary have helped the nurse manager plan the holiday party for the
past two years. They learn that other staff members are not happy with the party themes,
locations, and activities they planned for the last two holiday parties. As it is not that
important for them to do, the two decide to let other interested staff members take over
doing the holiday party planning this year. This UAP and Unit Secretary are using which of
the following conflict resolution strategies?
Accommodating
8. Which task cannot be delegated to an unlicensed assistive personnel (UAP).
Assessing the quality of the drainage from the NG tube
9. The hospital has been experiencing low census and staff are concerned about being laid off,
even though everyone has been told they will be able to keep their jobs. The evening change
nurse reported to the nursing director, however, that his staff was discussing various rumors
about mass layoffs. What is the best approach for nursing director to take?
Schedule meetings for all staff to discuss the issues and to tell them the rumor is not
true
, 10. Instances for which a staff member needs to report an occurrence directly to a
manager include which of the following: (SATA)
An RN is diverting drugs
A nurse sees a gun in another staff member's locker at work
A patient reports that a male LVN made a sexual advance toward her
11. A nurse manager calls dietary services to request a late tray for a patient and speaks with
dietary technician. This is an example of what kind of communication
Diagonal
12. Which statement about conflict is not true?
In conflict resolution, getting agreement is more important than trying to understand
the needs of those involved in the conflict
13. A registered nurse (RN) is planning the assignments for the day and is leading a team
composed of a licensed practitioner nurse (LPN) and a nurse assistant (NA). The RN should
assign which client to the LPN?
A client who is one-day post-mastectomy
14. A RN is caring for a 17-year-old client who is experiencing a relapse of leukemia and is very
vocal in refusing treatment. The client’s mother insists that her daughter receive IV
chemotherapy as ordered. Which nursing action is most appropriate at this time?
Notify the charge nurse of the situation to get Bioethics Committee help in exploring
options
15. When delegating tasks to staff, which action by the charge nurse best demonstrates
appropriate delegation principles?
Communicate the work assignment in a clear and concise manner
16. Which of the following is an example of a sentinel event? (SATA)
A patient develops third degree burns to 50% of his body during surgery due to an
electrical fire
A patient has a major allergic reaction to an antibiotic that he has never taken before
17. Periodically during the day the RN checks with his/her team members to determine whether
they are having difficulty completing their assigned tasks
Effective delegation
18. Two RNs on the unit are complaining that their patient assignments is too heavy. Each feels
the other RN has a lighter workload. Each complains to the RN charge nurse. The charge
nurse asks them to please calm down and focus on their current patients’ needs right now so
that everyone can get through the difficult shift. Which of the following conflict resolution
strategies is the charge nurse demonstrating?
Smoothing
