Lesson 1 – Introduction to Systems Analysis and Design
CSIS 2200 Lesson 1 – Introduction to Systems
Analysis and Design| ALL ANSWERED
True / False
1. Most firms give their IT budgets a low priority in good economic times.
a. True
b. False
ANSWER: False
2. A mission-critical system is one that is unimportant to a company’s operations.
a. True
b. False
ANSWER: False
3. In an information system, data is information that has been transformed into input that is valuable to users.
a. True
b. False
ANSWER: False
4. Transaction processing (TP) systems are inefficient because they process a set of transaction-related
commands individually rather than as a group.
a. True
b. False
ANSWER: False
5. In a knowledge management system, a knowledge base consists of logical rules that identify data patterns
and relationships.
a. True
b. False
ANSWER: False
6. Most large companies require systems that combine transaction processing, business support, knowledge
management, and user productivity features.
a. True
b. False
ANSWER: True
7. Since middle managers focus on a longer time frame, they need less detailed information than top managers,
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,Lesson 1 – Introduction to Systems Analysis and Design
but somewhat more than supervisors who oversee day-to-day operations.
a. True
b. False
ANSWER: False
8. Many companies find that a trend called empowerment, which gives employees more responsibility and
accountability, improves employee motivation and increases customer satisfaction.
a. True
b. False
ANSWER: True
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, Lesson 1 – Introduction to Systems Analysis and Design
9.Network administration includes hardware and software maintenance, support, and security.
a. True
b. False
ANSWER: True
10. The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.
a. True
b. False
ANSWER: False
Modified True / False
11. System software consists of programs that support day-to-day business functions and provide users with
the information they require.
ANSWER: False - Application
12. Joint application development (JAD) is like a compressed version of the entire development process.
ANSWER: False - Rapid application development, Rapid application development (RAD), RAD, RAD (Rapid
application development)
13. User support provides users with technical information, training, and productivity support.
ANSWER: True
Multiple Choice
14. refers to the combination of hardware, software, and services that people use to manage,
communicate, and share information.
a. Instructional technology
b. Information technology
c. Assistive technology
d. Medical technology
ANSWER: b
15. A large concentration of servers working together is
called a .
a. server window
b. server
application
c. server ranch
d. server farm
ANSWER: d
16. controls the flow of data, provides data security, and manages network operations.
a. Enterprise software
b. System software
c. Application software
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CSIS 2200 Lesson 1 – Introduction to Systems
Analysis and Design| ALL ANSWERED
True / False
1. Most firms give their IT budgets a low priority in good economic times.
a. True
b. False
ANSWER: False
2. A mission-critical system is one that is unimportant to a company’s operations.
a. True
b. False
ANSWER: False
3. In an information system, data is information that has been transformed into input that is valuable to users.
a. True
b. False
ANSWER: False
4. Transaction processing (TP) systems are inefficient because they process a set of transaction-related
commands individually rather than as a group.
a. True
b. False
ANSWER: False
5. In a knowledge management system, a knowledge base consists of logical rules that identify data patterns
and relationships.
a. True
b. False
ANSWER: False
6. Most large companies require systems that combine transaction processing, business support, knowledge
management, and user productivity features.
a. True
b. False
ANSWER: True
7. Since middle managers focus on a longer time frame, they need less detailed information than top managers,
. Page 1
,Lesson 1 – Introduction to Systems Analysis and Design
but somewhat more than supervisors who oversee day-to-day operations.
a. True
b. False
ANSWER: False
8. Many companies find that a trend called empowerment, which gives employees more responsibility and
accountability, improves employee motivation and increases customer satisfaction.
a. True
b. False
ANSWER: True
. Page 2
, Lesson 1 – Introduction to Systems Analysis and Design
9.Network administration includes hardware and software maintenance, support, and security.
a. True
b. False
ANSWER: True
10. The responsibilities of a systems analyst at a small firm are exactly the same as those at a large corporation.
a. True
b. False
ANSWER: False
Modified True / False
11. System software consists of programs that support day-to-day business functions and provide users with
the information they require.
ANSWER: False - Application
12. Joint application development (JAD) is like a compressed version of the entire development process.
ANSWER: False - Rapid application development, Rapid application development (RAD), RAD, RAD (Rapid
application development)
13. User support provides users with technical information, training, and productivity support.
ANSWER: True
Multiple Choice
14. refers to the combination of hardware, software, and services that people use to manage,
communicate, and share information.
a. Instructional technology
b. Information technology
c. Assistive technology
d. Medical technology
ANSWER: b
15. A large concentration of servers working together is
called a .
a. server window
b. server
application
c. server ranch
d. server farm
ANSWER: d
16. controls the flow of data, provides data security, and manages network operations.
a. Enterprise software
b. System software
c. Application software
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