MAN3504
Operations Management
J. A. S. Williams, Ph.D., P.E.
Blank Quiz Practice Questions
Blank Midterm Practice Questions
Blank Exam Practice Questions
Note: I write new questions every semester, so I provide
these practice questions for studying and preparing for
quizzes and tests. Solutions are provided on eLearning.
Edition: Fall 2017
1
,Preparation for Operations and Willia
Practice Quiz 1.1 (Solutions on eLearning)
New
1. Suppose Joe’s Seafood Market has labor input 10 hours, materials cost $1/fish, and overhead cost
$0.75/fish. Suppose labor costs $7.25/hour. What is his multi-factor productivity today if he sells
200 fish? Show your work and your units.
Progressive
2. Suppose Joe’s Seafood Market had a labor productivity of 20 customers/hour yesterday. If labor
input is 10 hours today, what number of customers will be required to maintain the same labor
productivity today? Show your work and your units.
Review
3. Suppose Joe’s Seafood Market has labor input 12 hours and serves 80 customers. What is his
labor productivity? Clearly circle only one correct lettered answer.
a. 7.7 customers/hour
b. 6.7 customers/hour
c. 5.7 customers/hour
d. 0.27 customers/hour
e. 0.15 customers/hour
Application
4. Suppose Joe’s Seafood Market starts selling fishing boat trips for aspiring outdoor enthusiasts that
originates from the dock outside his market. How can he measure productivity for the fishing boat
trips and what challenges will he face? Describe the productivity units of measure and specify the
challenges in measuring productivity in 15 words or less.
2
,Preparation for Operations and Willia
Practice Quiz 1.2 (Solutions on eLearning)
New
1. Suppose Jane’s Satchel Boutique has labor input 20 hours, procurement cost $10/satchel, and
overhead cost $1000/day. Suppose labor costs $8.00/hour. What is her multi-factor productivity
today if she sells 50 satchels? Show your work and your units.
Progressive
2. Suppose Jane’s Satchel Boutique had a labor productivity of 8 customers/hour yesterday. If labor
input is 15 hours today, what number of customers will be required to maintain the same labor
productivity today? Show your work and your units.
Review
3. Suppose Jane’s Satchel Boutique has labor input 15 hours and serves 120 customers. What is her
labor productivity? Clearly circle only one correct lettered answer.
a. 8.0 customers/hour
b. 7.0 customers/hour
c. 6.0 customers/hour
d. 0.125 customers/hour
e. 0.08 customers/hour
Application
4. Suppose Jane’s Satchel Boutique starts offering Florida Lifestyle wardrobe consulting from her
boutique. How can she measure productivity for the wardrobe consulting and what challenges
will she face? Describe the productivity units of measure and specify the challenges in measuring
service productivity in 15 words or less.
3
, Preparation for Project Willia
Practice Quiz 2.1 (Solutions on eLearning)
New
1. Draw the network diagram and complete the forward pass for the following project
management problem. Space for network diagram:
Task Activity Time Immediate ES (Earliest Start) EF (Earliest Finish)
(weeks) Predecessors
A 6 --
B 2 A
C 3 B
D 5 B
E 4 C, D
Progressive
2. Seaside Catering served 156 people at a dinner event using a labor input of 25 hours, a
material cost of $5.10/person, and an overhead cost of $0.93/person. Assuming that labor
costs $10/hour, what was the multi-factor productivity? Show your work and your units.
Review
3. Suppose Seaside Catering requires 25 hours of labor to serve 156 persons. What is the labor
productivity? Clearly circle only one correct lettered answer.
a. 0.092 people/hour
b. 0.16 people/hour
c. 4.8 people/hour
d. 5.7 people/hour
e. 6.2 people/hour
Application
4. Suppose the management at Seaside Catering wants to add an entertainment service with
musicians. If the project manager develops a Gantt Chart for the project to add an
entertainment service, describe in 30 words or less what the Gantt Chart can communicate to
the staff at Seaside Catering.
4
Operations Management
J. A. S. Williams, Ph.D., P.E.
Blank Quiz Practice Questions
Blank Midterm Practice Questions
Blank Exam Practice Questions
Note: I write new questions every semester, so I provide
these practice questions for studying and preparing for
quizzes and tests. Solutions are provided on eLearning.
Edition: Fall 2017
1
,Preparation for Operations and Willia
Practice Quiz 1.1 (Solutions on eLearning)
New
1. Suppose Joe’s Seafood Market has labor input 10 hours, materials cost $1/fish, and overhead cost
$0.75/fish. Suppose labor costs $7.25/hour. What is his multi-factor productivity today if he sells
200 fish? Show your work and your units.
Progressive
2. Suppose Joe’s Seafood Market had a labor productivity of 20 customers/hour yesterday. If labor
input is 10 hours today, what number of customers will be required to maintain the same labor
productivity today? Show your work and your units.
Review
3. Suppose Joe’s Seafood Market has labor input 12 hours and serves 80 customers. What is his
labor productivity? Clearly circle only one correct lettered answer.
a. 7.7 customers/hour
b. 6.7 customers/hour
c. 5.7 customers/hour
d. 0.27 customers/hour
e. 0.15 customers/hour
Application
4. Suppose Joe’s Seafood Market starts selling fishing boat trips for aspiring outdoor enthusiasts that
originates from the dock outside his market. How can he measure productivity for the fishing boat
trips and what challenges will he face? Describe the productivity units of measure and specify the
challenges in measuring productivity in 15 words or less.
2
,Preparation for Operations and Willia
Practice Quiz 1.2 (Solutions on eLearning)
New
1. Suppose Jane’s Satchel Boutique has labor input 20 hours, procurement cost $10/satchel, and
overhead cost $1000/day. Suppose labor costs $8.00/hour. What is her multi-factor productivity
today if she sells 50 satchels? Show your work and your units.
Progressive
2. Suppose Jane’s Satchel Boutique had a labor productivity of 8 customers/hour yesterday. If labor
input is 15 hours today, what number of customers will be required to maintain the same labor
productivity today? Show your work and your units.
Review
3. Suppose Jane’s Satchel Boutique has labor input 15 hours and serves 120 customers. What is her
labor productivity? Clearly circle only one correct lettered answer.
a. 8.0 customers/hour
b. 7.0 customers/hour
c. 6.0 customers/hour
d. 0.125 customers/hour
e. 0.08 customers/hour
Application
4. Suppose Jane’s Satchel Boutique starts offering Florida Lifestyle wardrobe consulting from her
boutique. How can she measure productivity for the wardrobe consulting and what challenges
will she face? Describe the productivity units of measure and specify the challenges in measuring
service productivity in 15 words or less.
3
, Preparation for Project Willia
Practice Quiz 2.1 (Solutions on eLearning)
New
1. Draw the network diagram and complete the forward pass for the following project
management problem. Space for network diagram:
Task Activity Time Immediate ES (Earliest Start) EF (Earliest Finish)
(weeks) Predecessors
A 6 --
B 2 A
C 3 B
D 5 B
E 4 C, D
Progressive
2. Seaside Catering served 156 people at a dinner event using a labor input of 25 hours, a
material cost of $5.10/person, and an overhead cost of $0.93/person. Assuming that labor
costs $10/hour, what was the multi-factor productivity? Show your work and your units.
Review
3. Suppose Seaside Catering requires 25 hours of labor to serve 156 persons. What is the labor
productivity? Clearly circle only one correct lettered answer.
a. 0.092 people/hour
b. 0.16 people/hour
c. 4.8 people/hour
d. 5.7 people/hour
e. 6.2 people/hour
Application
4. Suppose the management at Seaside Catering wants to add an entertainment service with
musicians. If the project manager develops a Gantt Chart for the project to add an
entertainment service, describe in 30 words or less what the Gantt Chart can communicate to
the staff at Seaside Catering.
4
