Management Robbins
Coulter 10th Edition
Test Bank
,Management, 10e (Robbins)
Chapter 1 Introduction to Management and Organizations
1) Today's managers are just as likely to be women as they are men.
Answer: TRUE
Diff: 2 Page Ref: 4
Topic: Who Are Managers?
Skill: AACSB: Multicultural and Diversity
2) Management affects employee morale but not a company's financial performance.
Answer: FALSE
Diff: 1 Page Ref: 5
Topic: Who Are Managers?
Skill: AACSB: Communication
3) In order to be considered a manager, an individual must coordinate the work of others.
Answer: TRUE
Diff: 2 Page Ref: 5
Topic: Who Are Managers?
4) Supervisors and foremen may both be considered first-line managers.
Answer: TRUE
Diff: 2 Page Ref: 6
Topic: Who Are Managers?
5) Effectiveness refers to the relationship between inputs and outputs.
Answer: FALSE
Diff: 2 Page Ref: 7
Topic: What Is Management?
6) Effectiveness is concerned with the means of getting things done, while efficiency is
concerned with the attainment of organizational goals.
Answer: FALSE
Diff: 2 Page Ref: 7
Topic: What Is Management?
7) A goal of efficiency is to minimize resource costs.
Answer: TRUE
Diff: 2 Page Ref: 7
Topic: What Is Management?
8) Efficiency is described as "doing things right."
Answer: TRUE
Diff: 2 Page Ref: 7
Topic: What Is Management?
,9) Managers who are effective at meeting organizational goals always act efficiently.
Answer: FALSE
Diff: 3 Page Ref: 7
Topic: What Is Management?
10) The four contemporary functions of management are planning, organizing, leading, and
controlling.
Answer: TRUE
Diff: 1 Page Ref: 8
Topic: What Do Managers Do?
11) Determining who reports to whom is part of the controlling function of management.
Answer: FALSE
Diff: 1 Page Ref: 8
Topic: What Do Managers Do?
12) Directing and motivating are part of the controlling function of management.
Answer: FALSE
Diff: 2 Page Ref: 8
Topic: What Do Managers Do?
13) Fayol's management functions are basically equivalent to Mintzberg's management roles.
Answer: FALSE
Diff: 2 Page Ref: 8-9
Topic: What Do Managers Do?
14) The roles of figurehead, leader, and liaison are all interpersonal roles.
Answer: TRUE
Diff: 3 Page Ref: 9
Topic: What Do Managers Do?
15) Disturbance handler is one of Mintzberg's interpersonal roles.
Answer: FALSE
Diff: 3 Page Ref: 9
Topic: What Do Managers Do?
16) Mintzberg's informational management role involves receiving, collecting, and disseminating
information.
Answer: TRUE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
17) Mintzberg's resource allocation role is similar to Fayol's planning function because it
involves the coordination of employee's activities.
Answer: TRUE
Diff: 3 Page Ref: 8-9
Topic: What Do Managers Do?
, 18) Resource allocation and disturbance handling are both considered decisional roles.
Answer: TRUE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
19) A finance manager who reads the Wall Street Journal on a regular basis would be
performing the figurehead role.
Answer: FALSE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
20) Katz concluded that managers need three essential skills: technical, human, and conceptual.
Answer: TRUE
Diff: 3 Page Ref: 10-11
Topic: What Do Managers Do?
21) Technical skills become less important as a manager moves into higher levels of
management.
Answer: TRUE
Diff: 2 Page Ref: 10
Topic: What Do Managers Do?
22) Conceptual skills become less important as a manager moves into top management.
Answer: FALSE
Diff: 1 Page Ref: 11
Topic: What Do Managers Do?
23) Human skills is the ability to work well with other people.
Answer: TRUE
Diff: 2 Page Ref: 11
Topic: What Do Managers Do?
24) Coaching and budgeting are skills closely related to the management function of leading.
Answer: FALSE
Diff: 3 Page Ref: 8
Topic: What Do Managers Do?
25) In today's world, organizational managers at all levels and in all areas need to encourage
their employees to be on the look-out for new ideas and new approaches.
Answer: TRUE
Diff: 2 Page Ref: 13
Topic: What Do Managers Do?
26) Only first-line managers and employees need to be concerned with being customer-
responsive.
Answer: FALSE
Diff: 2 Page Ref: 13
Topic: What Do Managers Do?
Coulter 10th Edition
Test Bank
,Management, 10e (Robbins)
Chapter 1 Introduction to Management and Organizations
1) Today's managers are just as likely to be women as they are men.
Answer: TRUE
Diff: 2 Page Ref: 4
Topic: Who Are Managers?
Skill: AACSB: Multicultural and Diversity
2) Management affects employee morale but not a company's financial performance.
Answer: FALSE
Diff: 1 Page Ref: 5
Topic: Who Are Managers?
Skill: AACSB: Communication
3) In order to be considered a manager, an individual must coordinate the work of others.
Answer: TRUE
Diff: 2 Page Ref: 5
Topic: Who Are Managers?
4) Supervisors and foremen may both be considered first-line managers.
Answer: TRUE
Diff: 2 Page Ref: 6
Topic: Who Are Managers?
5) Effectiveness refers to the relationship between inputs and outputs.
Answer: FALSE
Diff: 2 Page Ref: 7
Topic: What Is Management?
6) Effectiveness is concerned with the means of getting things done, while efficiency is
concerned with the attainment of organizational goals.
Answer: FALSE
Diff: 2 Page Ref: 7
Topic: What Is Management?
7) A goal of efficiency is to minimize resource costs.
Answer: TRUE
Diff: 2 Page Ref: 7
Topic: What Is Management?
8) Efficiency is described as "doing things right."
Answer: TRUE
Diff: 2 Page Ref: 7
Topic: What Is Management?
,9) Managers who are effective at meeting organizational goals always act efficiently.
Answer: FALSE
Diff: 3 Page Ref: 7
Topic: What Is Management?
10) The four contemporary functions of management are planning, organizing, leading, and
controlling.
Answer: TRUE
Diff: 1 Page Ref: 8
Topic: What Do Managers Do?
11) Determining who reports to whom is part of the controlling function of management.
Answer: FALSE
Diff: 1 Page Ref: 8
Topic: What Do Managers Do?
12) Directing and motivating are part of the controlling function of management.
Answer: FALSE
Diff: 2 Page Ref: 8
Topic: What Do Managers Do?
13) Fayol's management functions are basically equivalent to Mintzberg's management roles.
Answer: FALSE
Diff: 2 Page Ref: 8-9
Topic: What Do Managers Do?
14) The roles of figurehead, leader, and liaison are all interpersonal roles.
Answer: TRUE
Diff: 3 Page Ref: 9
Topic: What Do Managers Do?
15) Disturbance handler is one of Mintzberg's interpersonal roles.
Answer: FALSE
Diff: 3 Page Ref: 9
Topic: What Do Managers Do?
16) Mintzberg's informational management role involves receiving, collecting, and disseminating
information.
Answer: TRUE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
17) Mintzberg's resource allocation role is similar to Fayol's planning function because it
involves the coordination of employee's activities.
Answer: TRUE
Diff: 3 Page Ref: 8-9
Topic: What Do Managers Do?
, 18) Resource allocation and disturbance handling are both considered decisional roles.
Answer: TRUE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
19) A finance manager who reads the Wall Street Journal on a regular basis would be
performing the figurehead role.
Answer: FALSE
Diff: 2 Page Ref: 9
Topic: What Do Managers Do?
20) Katz concluded that managers need three essential skills: technical, human, and conceptual.
Answer: TRUE
Diff: 3 Page Ref: 10-11
Topic: What Do Managers Do?
21) Technical skills become less important as a manager moves into higher levels of
management.
Answer: TRUE
Diff: 2 Page Ref: 10
Topic: What Do Managers Do?
22) Conceptual skills become less important as a manager moves into top management.
Answer: FALSE
Diff: 1 Page Ref: 11
Topic: What Do Managers Do?
23) Human skills is the ability to work well with other people.
Answer: TRUE
Diff: 2 Page Ref: 11
Topic: What Do Managers Do?
24) Coaching and budgeting are skills closely related to the management function of leading.
Answer: FALSE
Diff: 3 Page Ref: 8
Topic: What Do Managers Do?
25) In today's world, organizational managers at all levels and in all areas need to encourage
their employees to be on the look-out for new ideas and new approaches.
Answer: TRUE
Diff: 2 Page Ref: 13
Topic: What Do Managers Do?
26) Only first-line managers and employees need to be concerned with being customer-
responsive.
Answer: FALSE
Diff: 2 Page Ref: 13
Topic: What Do Managers Do?
