Chapter 14: Collective Bargaining and Unions in Today’s Workplace Cherry and Jacob: Contemporary Nursing: Issues, Trends, and Management, 8th Edition

LTIPLE CHOICE 1. Nurses in a unionized hospital are paid “compensatory pay” when working holidays equal to the number of hours worked with no extra compensation. Although they have suggested changes during the annual survey of employee satisfaction, management refuses to consider another system for compensatory pay. A trained member listened to both nurses and management to make recommendations that were not legally binding. This type of settlement is referred to by what term? a. Collective bargaining b. Binding arbitration c. Mediation d. Grievance ANS: C Mediation enlists the help of a trained person to listen to both sides; however, recommendations are not legally binding. Collective bargaining is a process whereby workers organize under the representation of a union in order to share a degree of power with management to determine selected aspects of the conditions of employment. Binding arbitration means that all parties must obey the arbitrator’s recommendations. Grievance is a term associated with a negative workplace event that results in an allegation by an employee that he or she has not been treated fairly and equitably. DIF: Comprehension 2. A nurse has been asked