What is the MOST appropriate response time to a potential client's email inquiry?
A. One day
B. Three days
C. One week
D. Within the week correct answer A. One day
When hosting a virtual session, what is the top priority?
A. It is conducted in a private setting
B. The session is well organized
C. The background is serene
D. Minimize background noise correct answer A. It is conducted in a private setting
Which body language indicator is MOST likely displayed by a client who feels her personal space is being
invaded?
A. Standing with crossed arms
B. Pulling her purse to the front of her chest
C. Sitting angled toward the door
D. Begin biting her lip correct answer B. Pulling her purse to the front of her chest
Which of the following is MOST accurate regarding a coaching agreement?
A. A client should be able to review it prior to an initial meeting
B. It outlines only the health coach's responsiblities