Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
Definition of Leadership
Process of influence
Way of behaving, an interpersonal ability to cause others to respond, not because they have to but because
they want to
Characteristics of Leadership
1. Positive interactions/Attitude
2. Takes initiative: questioning why?
3. Energy
4. Positive attitude
5. Respect
6. Professional development: becoming an expert in you field
7. Empowerment
8. Problem solving and critical thinking skills
9. Emphasize interpersonal development/communication
10. Leaders have goals that might differ from the organization
Emotional Intelligence
● Ability to manage the emotions of self and others
● The nurse must be able to understand their own emotions and the emotions of the patient
and family
● Important characteristic of effective leadership.
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
● Helps to understand the perspective of others.
● Helps to manage emotions and accomplish tasks
Leadership Approaches
Transactional- focuses on immediate issues. Makes decisions with little no input from others. Maintains
status quo.
Transformational- seeks input from others, collaborates, consensus seeking, works on interpersonal
skills. Inspires and motivates. Empowers followers. Works toward a common goal.
Types of Leadership
Formal-has the title and office. Based on official position in organization.
Informal- without office and title. Has followers. Has respect of individuals. Derive power from their
unique characteristics
Styles of Leadership
Autocratic-authoritative, dictational strong control over group. Manager retains as much power and
decision making as possible. Does not consult staff, nor allowed to give input.
Others are motivated by coercion
Decision making does not involve others
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
Laissez-Faire
1. Permissive, little or no control. Also known as the “hands off approach:”
2. Manager provides little or no direction and gives staff as much freedom as possible. All
authority given to staff and they determine goals, makes decisions
3. Can lead to creativity, not the best for new grads because of no feedback.
Democratic: less control, decision making involves others.
● Also known as participative style.
● Encourages staff to be part of the decision-making process.
● Keeps staff informed about everything that affects their work.
Leadership skills for students to possess
1. Clinical care coordination
1. Clinical decisions
2. Priority setting: need data before prioritizing
3. Organizational skills
4. Use of resources:
5. Time management
6. Evaluation
7. Clinical reasoning/judgement
2. Team communication
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
3. Delegation
4. Problem Solving
Management Functions
Planning- philosophy, goals, objectives, managing planned change.
Staffing- recruiting interviewing, hiring and staff development
Organizing- determine patient care delivery, working within the structure of the organization
Directing- human resource management. Motivating, conflict management, delegating.
Controlling- performance appraisals, quality control
Characteristics of Managers
● Hold formal positions of authority and power
● Possesses clinical expertise
● Coaches subordinates
● Makes decisions about staffing, budget and use of resources.
● Patient rounds to prevent complaints on the day of discharge rectify the situation before hand
Critical Thinking
● Reflective
● Way of analyzing, synthesizing and evaluating information to reach a conclusion.
● Complex
● Needed for problem solving and decision making
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
PRACTICE REVIEW LATEST UPDATE 2022
Definition of Leadership
Process of influence
Way of behaving, an interpersonal ability to cause others to respond, not because they have to but because
they want to
Characteristics of Leadership
1. Positive interactions/Attitude
2. Takes initiative: questioning why?
3. Energy
4. Positive attitude
5. Respect
6. Professional development: becoming an expert in you field
7. Empowerment
8. Problem solving and critical thinking skills
9. Emphasize interpersonal development/communication
10. Leaders have goals that might differ from the organization
Emotional Intelligence
● Ability to manage the emotions of self and others
● The nurse must be able to understand their own emotions and the emotions of the patient
and family
● Important characteristic of effective leadership.
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
● Helps to understand the perspective of others.
● Helps to manage emotions and accomplish tasks
Leadership Approaches
Transactional- focuses on immediate issues. Makes decisions with little no input from others. Maintains
status quo.
Transformational- seeks input from others, collaborates, consensus seeking, works on interpersonal
skills. Inspires and motivates. Empowers followers. Works toward a common goal.
Types of Leadership
Formal-has the title and office. Based on official position in organization.
Informal- without office and title. Has followers. Has respect of individuals. Derive power from their
unique characteristics
Styles of Leadership
Autocratic-authoritative, dictational strong control over group. Manager retains as much power and
decision making as possible. Does not consult staff, nor allowed to give input.
Others are motivated by coercion
Decision making does not involve others
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
Laissez-Faire
1. Permissive, little or no control. Also known as the “hands off approach:”
2. Manager provides little or no direction and gives staff as much freedom as possible. All
authority given to staff and they determine goals, makes decisions
3. Can lead to creativity, not the best for new grads because of no feedback.
Democratic: less control, decision making involves others.
● Also known as participative style.
● Encourages staff to be part of the decision-making process.
● Keeps staff informed about everything that affects their work.
Leadership skills for students to possess
1. Clinical care coordination
1. Clinical decisions
2. Priority setting: need data before prioritizing
3. Organizational skills
4. Use of resources:
5. Time management
6. Evaluation
7. Clinical reasoning/judgement
2. Team communication
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
, Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
3. Delegation
4. Problem Solving
Management Functions
Planning- philosophy, goals, objectives, managing planned change.
Staffing- recruiting interviewing, hiring and staff development
Organizing- determine patient care delivery, working within the structure of the organization
Directing- human resource management. Motivating, conflict management, delegating.
Controlling- performance appraisals, quality control
Characteristics of Managers
● Hold formal positions of authority and power
● Possesses clinical expertise
● Coaches subordinates
● Makes decisions about staffing, budget and use of resources.
● Patient rounds to prevent complaints on the day of discharge rectify the situation before hand
Critical Thinking
● Reflective
● Way of analyzing, synthesizing and evaluating information to reach a conclusion.
● Complex
● Needed for problem solving and decision making
Leadership and Management of Patient care EXAM
PRACTICE REVIEW LATEST UPDATE 2022
