NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
Chapter 1: Approach to the Clinical Encounter
1. A 23-year-old physician assistant (PA) student found that she felt nervous when called upon to examine men in her
age group. On one occasion, she encountered a young male patient who appeared embarrassed to see her walk into the
room. What should the PA do to minimize their mutual discomfort?
a. Adjust lighting so it is tangential to the patient’s body.
b. Explain how the examination will proceed.
c. Ask the patient where he comes from.
d. Explain that she is a PA student.
e. Provide ongoing interpretation of findings.
2. A 34-year-old male with a history of complex social and medical needs (including current substance abuse) presents to
a primary care teaching clinic. The patient has experienced a number of adversarial relationships with prior clinicians,
including voluntarily leaving two practices within the previous year and being asked to leave care at a third clinic due to
misbehavior. The attending physician desires to utilize the approaches to this patient that are most likely lead to
comprehensive care and patient compliance. Which of the following is the most appropriate interview style for the
attending physician to use?
a. Focusing on the need for immediate diagnostic certainty over personal connection
b. Taking charge of the interaction to meet the clinician’s desire to acquire diagnostic information
c. Following the patient’s lead to understand their thoughts, ideas, concerns, and requests
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
,NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
d. Deferring respect, empathy, humility, and sensitivity in favor of the acquisition of concrete details about the patient’s
condition
e. Taking a symptom-focused approach to reduce the involvement of the patient’s emotional difficulties
3. A 17-year-old male presents to a sexually transmitted disease clinic at the behest of his brother, who convinced the
patient to attend the clinic after he disclosed that he prefers homosexual partners but is afraid that his last partner may
have given him an infection. The patient expresses to the intake nurse that he is unashamed of his sexual orientation
and will not stay through the visit if he feels that he is dismissed or discriminated against because of it. The nurse
practitioner receives this communication prior to entering the examination room and decides to employ active listening
to best connect with the patient at this critical juncture in his care with the clinic. Which of the following is an example
of an active listening technique?
a. Ignoring visual cues to focus on the patient’s exact words
b. Setting aside the patient’s emotional state to focus on his medical needs
c. Paring down the patient’s concerns to concrete medical needs
d. Using nonverbal communication to encourage the patient to expand their narrative
e. Considering a differential diagnosis while the patient is speaking to maximize the patient’s time with the provider
4. A 42-year-old female mathematician presents for follow-up care regarding a new diagnosis of systemic lupus
erythematosus 6 months ago after a lengthy diagnostic process during which she was debilitated with fatigue and joint
pain. Since her diagnosis, she has been minimally compliant with medications and has switched her rheumatology
provider twice. She continues to feel ill, and, in explanation for her lack of adherence to the prescribed treatment, she
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
,NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
simply says, “I don’t like it.” At this initial visit with her third rheumatology provider, the clinician elects to explore the
issues behind her noncompliance before engaging in diagnostics and treatment using the FIFE model. Which of the
following best defines the elements of the FIFE model?
a. Focus, intensity, function, and evaluation
b. Facts, intensity, focus, and evidence
c. Feelings, ideas, function, and expectations
d. Feelings, impression, fantasy, and emotion
e. Facts, intelligence, fortuity, and eventuality
Chapter 2: Interviewing, Communication, and Interpersonal Skills
1. A 39-year-old nurse who is a well-established patient complains of irregular menstrual periods and pelvic pain. She
says that she is having trouble sleeping and asks whether she could be given a “sleeping pill.” The patient also says she is
thinking of leaving her job. What is the best “next step” in caring for this patient?
a. Perform a pelvic examination.
b. Obtain a urine sample for testing.
c. Obtain a more complete description of problems.
d. Obtain blood for testing.
e. Ask about recent travel destinations.
2. A 29-year-old female professional athlete presents to a new primary care provider with chronic menstrual
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
, NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
complaints. She remarks to the nursing staff that, in the past, she has experienced a dismissal of her complaints because
of her high level of physical fitness and conditioning. She is seeking a care provider who will explore the issue in more
detail and work with her particular concerns. Which of the following is the description of the patient-centered care this
individual seeks?
a. Structured and clinician-centered with open-ended questions
b. Validating and empathetic with open-ended questions
c. Dismissive and concrete with open-ended questions
d. Affirming and reassuring with close-ended questions
e. Factual and structured with active listening
3. A 36-year-old female air traffic controller presents to her primary care provider for a routine visit 3 months after
losing her spouse to a lengthy battle with a neurodegenerative disease. The patient denies any psychiatric symptoms on
review of systems and, in fact, states that she has slept better in the last month than she had in the previous years. She
endorses a healthy support system, including the extended family of her deceased spouse, with whom she is still close.
She becomes wistful and briefly tearful when speaking of the plans that they had when they first married that were
never fulfilled; she then changes the subject rapidly to whether her Pap smear is due. Which of the following is an
example of an empathetic response to this patient?
a. Assuming that the event caused her to become depressed and expressing the same feeling on behalf of the patient
b. Recognizing the patient’s emotions by asking or confirming how she feels about the event
c. By allowing the crying patient to look around the room for tissues to permit her an excuse to hide her face and defer
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
exam Questions with answers graded A+
Chapter 1: Approach to the Clinical Encounter
1. A 23-year-old physician assistant (PA) student found that she felt nervous when called upon to examine men in her
age group. On one occasion, she encountered a young male patient who appeared embarrassed to see her walk into the
room. What should the PA do to minimize their mutual discomfort?
a. Adjust lighting so it is tangential to the patient’s body.
b. Explain how the examination will proceed.
c. Ask the patient where he comes from.
d. Explain that she is a PA student.
e. Provide ongoing interpretation of findings.
2. A 34-year-old male with a history of complex social and medical needs (including current substance abuse) presents to
a primary care teaching clinic. The patient has experienced a number of adversarial relationships with prior clinicians,
including voluntarily leaving two practices within the previous year and being asked to leave care at a third clinic due to
misbehavior. The attending physician desires to utilize the approaches to this patient that are most likely lead to
comprehensive care and patient compliance. Which of the following is the most appropriate interview style for the
attending physician to use?
a. Focusing on the need for immediate diagnostic certainty over personal connection
b. Taking charge of the interaction to meet the clinician’s desire to acquire diagnostic information
c. Following the patient’s lead to understand their thoughts, ideas, concerns, and requests
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
,NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
d. Deferring respect, empathy, humility, and sensitivity in favor of the acquisition of concrete details about the patient’s
condition
e. Taking a symptom-focused approach to reduce the involvement of the patient’s emotional difficulties
3. A 17-year-old male presents to a sexually transmitted disease clinic at the behest of his brother, who convinced the
patient to attend the clinic after he disclosed that he prefers homosexual partners but is afraid that his last partner may
have given him an infection. The patient expresses to the intake nurse that he is unashamed of his sexual orientation
and will not stay through the visit if he feels that he is dismissed or discriminated against because of it. The nurse
practitioner receives this communication prior to entering the examination room and decides to employ active listening
to best connect with the patient at this critical juncture in his care with the clinic. Which of the following is an example
of an active listening technique?
a. Ignoring visual cues to focus on the patient’s exact words
b. Setting aside the patient’s emotional state to focus on his medical needs
c. Paring down the patient’s concerns to concrete medical needs
d. Using nonverbal communication to encourage the patient to expand their narrative
e. Considering a differential diagnosis while the patient is speaking to maximize the patient’s time with the provider
4. A 42-year-old female mathematician presents for follow-up care regarding a new diagnosis of systemic lupus
erythematosus 6 months ago after a lengthy diagnostic process during which she was debilitated with fatigue and joint
pain. Since her diagnosis, she has been minimally compliant with medications and has switched her rheumatology
provider twice. She continues to feel ill, and, in explanation for her lack of adherence to the prescribed treatment, she
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
,NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
simply says, “I don’t like it.” At this initial visit with her third rheumatology provider, the clinician elects to explore the
issues behind her noncompliance before engaging in diagnostics and treatment using the FIFE model. Which of the
following best defines the elements of the FIFE model?
a. Focus, intensity, function, and evaluation
b. Facts, intensity, focus, and evidence
c. Feelings, ideas, function, and expectations
d. Feelings, impression, fantasy, and emotion
e. Facts, intelligence, fortuity, and eventuality
Chapter 2: Interviewing, Communication, and Interpersonal Skills
1. A 39-year-old nurse who is a well-established patient complains of irregular menstrual periods and pelvic pain. She
says that she is having trouble sleeping and asks whether she could be given a “sleeping pill.” The patient also says she is
thinking of leaving her job. What is the best “next step” in caring for this patient?
a. Perform a pelvic examination.
b. Obtain a urine sample for testing.
c. Obtain a more complete description of problems.
d. Obtain blood for testing.
e. Ask about recent travel destinations.
2. A 29-year-old female professional athlete presents to a new primary care provider with chronic menstrual
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
, NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
complaints. She remarks to the nursing staff that, in the past, she has experienced a dismissal of her complaints because
of her high level of physical fitness and conditioning. She is seeking a care provider who will explore the issue in more
detail and work with her particular concerns. Which of the following is the description of the patient-centered care this
individual seeks?
a. Structured and clinician-centered with open-ended questions
b. Validating and empathetic with open-ended questions
c. Dismissive and concrete with open-ended questions
d. Affirming and reassuring with close-ended questions
e. Factual and structured with active listening
3. A 36-year-old female air traffic controller presents to her primary care provider for a routine visit 3 months after
losing her spouse to a lengthy battle with a neurodegenerative disease. The patient denies any psychiatric symptoms on
review of systems and, in fact, states that she has slept better in the last month than she had in the previous years. She
endorses a healthy support system, including the extended family of her deceased spouse, with whom she is still close.
She becomes wistful and briefly tearful when speaking of the plans that they had when they first married that were
never fulfilled; she then changes the subject rapidly to whether her Pap smear is due. Which of the following is an
example of an empathetic response to this patient?
a. Assuming that the event caused her to become depressed and expressing the same feeling on behalf of the patient
b. Recognizing the patient’s emotions by asking or confirming how she feels about the event
c. By allowing the crying patient to look around the room for tissues to permit her an excuse to hide her face and defer
NR509 Bates Chapters 1-17 Interactive test bank
exam Questions with answers graded A+
