UNIT 14 IT Service Delivery Exam!
Time: 9.30am start: Step 1 Read the exam scenario of what the paper is
saying? Read for 10 – 15 minutes that’s it!
How many rooms are there?
How many buildings? Even if there are buildings or more, you’re not going to
count this okay!
Don’t get side tracked on buildings that’s not your job to do. Okay!
What industry is it?
Just remember the rooms you are going to improve and redesign on the
network to improve! For 3b
Time: 9.45 am: Draw and start first 3b Network diagram for 30 minutes on
Microsoft word okay!
1. If the Pc’s are higher than 25 pcs like 30 or 60 or even 150 pc’s and
more, you do the subnetting and divide equally in each room which
group or year or department will go in there and do star topology, LAN
network, Client server network, DHCP, VPN, 2 factor authentication and
HSM device and fibre optic and coper cabling, antivirus, and hardware
and software firewall.
Choose one based on the scenario Baljinder please:
2. IF Pc’s less than 25 Pc’s we do star topology, LAN network, Client server
network, DHCP, VPN, 2 factor authentication and HSM device and fibre
optic and coper cabling, antivirus, and hardware and software firewall.
Time: 10.15am: Step 2: Once done 3b, Now do Task 1! Recommending all
answers for put them on word document, devices and wires and PC hardware
and software generally Go to PC world and Curry’s to get devices and
Examiner’s report based on the scenario that you need and put this in your
Research paper! Task 1 general brief answers of them!
Time: 10.45am Step 3: Start on your research for Task 2 research Go to PC
world and Currys to get out the latest version details about each product and
one sentence each about them! You don’t need examiners report here! Or just
have a quick look so that you’re on right track!
Time: 9.30am start: Step 1 Read the exam scenario of what the paper is
saying? Read for 10 – 15 minutes that’s it!
How many rooms are there?
How many buildings? Even if there are buildings or more, you’re not going to
count this okay!
Don’t get side tracked on buildings that’s not your job to do. Okay!
What industry is it?
Just remember the rooms you are going to improve and redesign on the
network to improve! For 3b
Time: 9.45 am: Draw and start first 3b Network diagram for 30 minutes on
Microsoft word okay!
1. If the Pc’s are higher than 25 pcs like 30 or 60 or even 150 pc’s and
more, you do the subnetting and divide equally in each room which
group or year or department will go in there and do star topology, LAN
network, Client server network, DHCP, VPN, 2 factor authentication and
HSM device and fibre optic and coper cabling, antivirus, and hardware
and software firewall.
Choose one based on the scenario Baljinder please:
2. IF Pc’s less than 25 Pc’s we do star topology, LAN network, Client server
network, DHCP, VPN, 2 factor authentication and HSM device and fibre
optic and coper cabling, antivirus, and hardware and software firewall.
Time: 10.15am: Step 2: Once done 3b, Now do Task 1! Recommending all
answers for put them on word document, devices and wires and PC hardware
and software generally Go to PC world and Curry’s to get devices and
Examiner’s report based on the scenario that you need and put this in your
Research paper! Task 1 general brief answers of them!
Time: 10.45am Step 3: Start on your research for Task 2 research Go to PC
world and Currys to get out the latest version details about each product and
one sentence each about them! You don’t need examiners report here! Or just
have a quick look so that you’re on right track!