CPHQ Practice Questions And Answers

In managed care, the most widely used performance measures are - Answer- HEDIS Healthcare Effectiveness Data and Information Set When conducting a sentinel event review, a root cause analysis - Answer- identifies gaps in patient care processes. a nurse discovered the wrong hip had been replaced. A healthcare quality professional should - Answer- perform a root cause analysis. a major responsibility of senior management regarding continuous quality improvement? - Answer- Conduct periodic reviews of the program. A federally certified electronic health record (EHR) with the capacity for e-prescribing, electronic exchange of health information, and submission of healthcare quality measures meets - Answer- meaningful use requirements When developing a strategic plan that integrates patient safety, which of the following factors is most critical - Answer- Culture of performance improvement Minimizing the chances of an adverse event reoccurring includes determining the primary contributing factor by using - Answer- Root Cause Analysis In profiling length-of-stay data for benchmarking, it is important that data be - Answer- adjusted for severity Which of the following elements must be present in order to evaluate the effectiveness of a healthcare organization's quality improvement program? - Answer- have quantifiable objectives The best way to evaluate the effectiveness of performance improvement training is through - Answer- Observed behavioral changes Balanced scorecards are useful because they - Answer- put strategy and vision at the center of an organization's effort The perception of how an organization operates, including how employees relate to internal and external customers, is the organizational - Answer- Culture The clinical competency of a physician is determined by - Answer- Committee of Peers refine the differences between an organization's objectives and the stakeholder needs. Which of the following tools is most appropriate? - Answer- gap analysis Examples of hu