Chapter 7
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1) Temporarily organized groups that are formed to achieve particular goals or solve particular problems
are called
A) task forces.
B) work groups.
C) self- managed teams.
D) informal groups. E) committees.
Answer: A
Page Ref: 226 Skill: Recall
2) According to behavioural scientists,
A) groupshaveat least fivemembers.
B) group members must interact face- to- face.
C) group members have a common goal and interact with each other. D) members of larger groups tend
to report higher levels of satisfaction. E) informal groupsareshown on organizational charts.
Answer: C
Page Ref: 226 Skill: Recall
3) Asagroup sizeincreases
A) members become less inhibited about participating in group activities.
B) the group becomes more socially elaborate.
C) members become more satisfied with group membership. D) performance on conjunctive tasks
improves.
E) the group consistently performs better.
Answer: B
Page Ref: 230 Skill: Applied
4) Identify the proper sequence of group development activities. A) Forming, storming, norming,
performing, adjourning. B) Norming, forming, storming, performing, adjourning. C) Storming, forming,
norming, performing, adjourning. D) Forming, norming, storming, performing, adjourning. E) Forming,
storming, performing, norming, adjourning.
Answer: A
Page Ref: 227 Skill: Recall
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5. 5) During which stage of group development is conflict likely to develop? A) Performing
B) Forming
C) Norming D) Adjourning E) Storming
Answer: E
Page Ref: 227 Skill: Recall
6. 6) Which of the following equations is accurate?
A) Process losses = potential performance + actual performance
B) Potential performance = actual performance + process losses C) Potential performance =
actual performance - process losses D) A ctual performance = potential performance - process
losses E) Process performance = actual performance - process losses
Answer: D
Page Ref: 230 Skill: Recall
7. 7) A group performing a disjunctive task will perform at the level of A ) the relative process loss.
B) itsworst member.
C) the average performance of all its members.
D) themember who ismost friendly to other members. E) itsbest member.
Answer: E
Page Ref: 230 Skill: Recall
8. 8) One reason for members reporting less satisfaction in larger groups is A) people are less
inhibited about participating in larger groups.
B) they havemoretimeto develop friendshipswith other group members. C) conflict and dissension
are less likely in larger groups.
D) opportunities for participation increase in larger groups.
E) individual members can identify less easily with the success of the group.
Answer: E
Page Ref: 230 Skill: Recall
, 9. 9) Which of the following is a primary feature of virtual teams? A) Diversity of members.
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B) Small group size.
C) Team member stability.
D) Superordinategoals.
E) Lack of face- to- face contact.
Answer: E
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Answer: B
Page Ref: 230 Skill: Applied
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10) A manager recommends an employee for a promotion because the employee stood up for the
manager during a leadership crisis. Which reward allocation norm led the superior to recommend this
employee for promotion?
A) Social responsibility B) Reciprocity
C) Equity
D) Equality
E) Performance
Answer: B
Page Ref: 233 Skill: Applied
11) On which task isthepresenceof only onepoor performer most likely to damagegroup performance? A)
Additive
B) Disjunctive C) Conjunctive D) Reflexive
E) Complexive
Answer: C
Page Ref: 230 Skill: Recall
, 12) A televisionnewsteam consistsof areporter,acameraoperator,and asound technician.Their jobistoget
good news reports to the station in time to make the evening news. A bad story, a bad picture, or bad
sound means they have failed. This is a(n) __________ task.
A) complexive B) additive
C) reflexive
D) disjunctive E) conjunctive
Answer: E
Page Ref: 230 Skill: Applied
13) Which of thefollowing statementsismost indicativeof aprocessloss?
1. A) Carly was clearly the star of the group and they could not have completed the project on time
without her
participation.
2. B) Asthetask forcegot bigger,it encountered morecoordination problems.
3. C) Nan experienced role conflict when her boss told her to do something that she felt was
unethical.
4. D) Bill forgot how to program FORTRA N computer language because he hadn't used it in ten
years.
5. E) Zeke worked harder when his colleagues were present than when he was alone.
3
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14. 14) The relationship between group size and group __________ is particularly complex and
highly contingent upon thetask being performed.
A) member satisfaction B) cohesiveness
C) performance
D) norms
E) member participation
Answer: C
lOMoAR cPSD| 6250353
1) Temporarily organized groups that are formed to achieve particular goals or solve particular problems
are called
A) task forces.
B) work groups.
C) self- managed teams.
D) informal groups. E) committees.
Answer: A
Page Ref: 226 Skill: Recall
2) According to behavioural scientists,
A) groupshaveat least fivemembers.
B) group members must interact face- to- face.
C) group members have a common goal and interact with each other. D) members of larger groups tend
to report higher levels of satisfaction. E) informal groupsareshown on organizational charts.
Answer: C
Page Ref: 226 Skill: Recall
3) Asagroup sizeincreases
A) members become less inhibited about participating in group activities.
B) the group becomes more socially elaborate.
C) members become more satisfied with group membership. D) performance on conjunctive tasks
improves.
E) the group consistently performs better.
Answer: B
Page Ref: 230 Skill: Applied
4) Identify the proper sequence of group development activities. A) Forming, storming, norming,
performing, adjourning. B) Norming, forming, storming, performing, adjourning. C) Storming, forming,
norming, performing, adjourning. D) Forming, norming, storming, performing, adjourning. E) Forming,
storming, performing, norming, adjourning.
Answer: A
Page Ref: 227 Skill: Recall
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5. 5) During which stage of group development is conflict likely to develop? A) Performing
B) Forming
C) Norming D) Adjourning E) Storming
Answer: E
Page Ref: 227 Skill: Recall
6. 6) Which of the following equations is accurate?
A) Process losses = potential performance + actual performance
B) Potential performance = actual performance + process losses C) Potential performance =
actual performance - process losses D) A ctual performance = potential performance - process
losses E) Process performance = actual performance - process losses
Answer: D
Page Ref: 230 Skill: Recall
7. 7) A group performing a disjunctive task will perform at the level of A ) the relative process loss.
B) itsworst member.
C) the average performance of all its members.
D) themember who ismost friendly to other members. E) itsbest member.
Answer: E
Page Ref: 230 Skill: Recall
8. 8) One reason for members reporting less satisfaction in larger groups is A) people are less
inhibited about participating in larger groups.
B) they havemoretimeto develop friendshipswith other group members. C) conflict and dissension
are less likely in larger groups.
D) opportunities for participation increase in larger groups.
E) individual members can identify less easily with the success of the group.
Answer: E
Page Ref: 230 Skill: Recall
, 9. 9) Which of the following is a primary feature of virtual teams? A) Diversity of members.
lOMoAR cPSD| 6250353
B) Small group size.
C) Team member stability.
D) Superordinategoals.
E) Lack of face- to- face contact.
Answer: E
Page Ref: 249 Skill: Recall
2
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Answer: B
Page Ref: 230 Skill: Applied
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10) A manager recommends an employee for a promotion because the employee stood up for the
manager during a leadership crisis. Which reward allocation norm led the superior to recommend this
employee for promotion?
A) Social responsibility B) Reciprocity
C) Equity
D) Equality
E) Performance
Answer: B
Page Ref: 233 Skill: Applied
11) On which task isthepresenceof only onepoor performer most likely to damagegroup performance? A)
Additive
B) Disjunctive C) Conjunctive D) Reflexive
E) Complexive
Answer: C
Page Ref: 230 Skill: Recall
, 12) A televisionnewsteam consistsof areporter,acameraoperator,and asound technician.Their jobistoget
good news reports to the station in time to make the evening news. A bad story, a bad picture, or bad
sound means they have failed. This is a(n) __________ task.
A) complexive B) additive
C) reflexive
D) disjunctive E) conjunctive
Answer: E
Page Ref: 230 Skill: Applied
13) Which of thefollowing statementsismost indicativeof aprocessloss?
1. A) Carly was clearly the star of the group and they could not have completed the project on time
without her
participation.
2. B) Asthetask forcegot bigger,it encountered morecoordination problems.
3. C) Nan experienced role conflict when her boss told her to do something that she felt was
unethical.
4. D) Bill forgot how to program FORTRA N computer language because he hadn't used it in ten
years.
5. E) Zeke worked harder when his colleagues were present than when he was alone.
3
Downloaded by shalini chirimunj ()
lOMoAR cPSD| 6250353
14. 14) The relationship between group size and group __________ is particularly complex and
highly contingent upon thetask being performed.
A) member satisfaction B) cohesiveness
C) performance
D) norms
E) member participation
Answer: C
