GTEC Sustainability Questions with correct answers

A Manager's Defining Moment Peter Adario - head of the marketing department of Sayer Micro World He was married and had three children. A successful salesman, and a branch manager who supervised 50 people. Peter Adario's dilemma Conflict between Lisa Walters and Kathryn McNeil. Lisa Walters, a senior manager, a single woman in her late twenties. McNeil worked for Walter Kathryn McNeil is a single mother with a six-year-old son. Walters wants to fire McNeil for falling behind schedule in her work and Adario had to decide whether to do so. McNeil was working 60 hours a week, she was not meeting expectations and Adario was inclined to find a replacement for McNeil and then let her go. Serving the interests of Sayer's shareholders and customers Peter Adario believed in creating a "family-friendly" workplace. He viewed situation as an opportunity to do something. 00:02 01:44 Peter Adario's results and influence Walters discuses the situation with several other managers who had offered to help fire McNeil. McNeil was fired. Families are an impediment to the efficient operation of the company. Ignoring the chain of command. Guidance for Adario's Dilemma What other strong, persuasive, competing interpretations of the situation or problems that I hope to use as a defining moment for my organization? What kind of interpretation is most likely to win a contest of interpretation inside an organization and influence the thinking and behavior of other people? What is the cash value of this situation? "Have I orchestrated a process that can make the values I care about become the truth for my organization?" "Am I playing to win?" What has Adario learned He found he had much more ambivalence about his job. He felt he had rid himself of a naive view of what it takes to redefine the values of an organization. Managers in the middle 1. Caught in a situation - conflict between his personal VALUES and the professional OBLIGATIONS he has as employee/manager dedicated to server best interest of his employer. 2. Decision he must make - should he fire a talented, female employee who works 60hrs/week? 3. Problem faced by the company - dedicated single mother is not keeping up on an important account and occasionally misses work due to her family obligations 4. One person in the company presses Peter to fire her and he resists 5. In reflecting on the situation, realizes that the other employees are not married or have children or are part of 2 parent families where they devote every waking moment and energy to company. Organization's Defining Moment Edouard Sakiz, CEO of Roussel-Uclaf, the pharmaceutical company that developed the abortion pill, RU 486. Sakiz would make the final decisions on introducing the drug. Guidance for Dilemma "Have I done all I can to secure my position and the strength and stability of my organizations?" "Have I thought creatively and imaginatively about my organization's role in society and its relationship to its stakeholders?" "Should I play the lion or fox?" Sakiz played the role as a "fox" in this case. The government was now ultimately responsible for putting RU 486 on the market. The company is relieved of the moral burden weighing on its shoulders.