CPHQ Test Quiz-Multiple Choice
"Underuse is evidence by the fact that many scientifically sound practices are not used as often they
should be, For example, biannual mammography screening in woman ages 40 to 69 has been proven
beneficial and yet is performed less than 75 percent of the time." This is the categorization of:
A. Defects
B. Lack of professionalism in Medical field
C. Lack of care
D. Healthcare practicecorrect answerA. Defects
__________ is a term applied when the proper clinical care process is not executed appropriately, such
as giving the wrong drug to a patient or incorrectly administering the correct drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal usecorrect answerAnswer: C- misuse
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the
components of quality through six aims for improvement, chain of effects, and simple rules for redesign
of healthcare. The six aims for improvement, viewed also six dimensions of quality. Which of the
following is NOT out of those dimensions?
A. Safe
B. Care centered
C. Efficient
D. Effectivecorrect answerAnswer: B- care centered
______________ can be measured by how well evidence-______________ can be measured by how
well evidence-based practices are followed, such as the percentage of time diabetic patients receive all
recommended care at each doctor visit, the percentage of hospital-acquired infections, or the
percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.
A. Safe care
, B. Equitable care
C. Effective care
D. Timely carecorrect answerAnswer: C - effective care
Today's patients' perception of the quality of our healthcare system is not favorable. In healthcare,
quality is a household word that evokes great emotion, including:
A. Frustration and despair, exhibited by patients who experience healthcare services firsthand or family
members who observe the care of their loved ones
B. Anxiety over the ever-increasing costs and complexities of care
C. Patient centered measures
D. Timely care that may be experienced in terms of performance of servicescorrect answerAnswer: A, B -
There is a story of an intensive care unit (ICU) at Dominican Hospital in Santa Cruz Country, California.
Dominican, a 379-bed community hospital, is part of the 41-hospital Catholic Healthcare West system.
"We used to replace ventilator circuit for incubated patients daily because we thought this helped to
prevent pneumonia," explained Lee Vanderpool, vice president. ""But the evidence shows that the more
you interfere with that device, the more often you risk introducing infection. It turns out it is often
better to leave it alone until it begins to become cloudy, or 'gunky,' as the no clinicians say." The hospital
staff learned an important lesson from this experience that:
A. Evidence is more powerful than intuition
B. Intuition is more powerful than evidence
C. Efforts improve mortality rate
D. Introduction f a new protocol, or any new idea, involves educationcorrect answerAnswer: A
A number of attributes can characterize the quality of healthcare services. As, there are different groups
involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of
importance to particular attributes and as a result define quality care differently. Which of the following
is/are NOT out of those attributes?
A. Technical performance
B. Responsiveness to patient preferences
C. Excess staff
D. Amenitiescorrect answerAnswer: C
"Underuse is evidence by the fact that many scientifically sound practices are not used as often they
should be, For example, biannual mammography screening in woman ages 40 to 69 has been proven
beneficial and yet is performed less than 75 percent of the time." This is the categorization of:
A. Defects
B. Lack of professionalism in Medical field
C. Lack of care
D. Healthcare practicecorrect answerA. Defects
__________ is a term applied when the proper clinical care process is not executed appropriately, such
as giving the wrong drug to a patient or incorrectly administering the correct drug.
A. Underuse
B. Overuse
C. Misuse
D. Illegal usecorrect answerAnswer: C- misuse
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the
components of quality through six aims for improvement, chain of effects, and simple rules for redesign
of healthcare. The six aims for improvement, viewed also six dimensions of quality. Which of the
following is NOT out of those dimensions?
A. Safe
B. Care centered
C. Efficient
D. Effectivecorrect answerAnswer: B- care centered
______________ can be measured by how well evidence-______________ can be measured by how
well evidence-based practices are followed, such as the percentage of time diabetic patients receive all
recommended care at each doctor visit, the percentage of hospital-acquired infections, or the
percentage of patients who develop pressure ulcers (bed sores) while in the nursing home.
A. Safe care
, B. Equitable care
C. Effective care
D. Timely carecorrect answerAnswer: C - effective care
Today's patients' perception of the quality of our healthcare system is not favorable. In healthcare,
quality is a household word that evokes great emotion, including:
A. Frustration and despair, exhibited by patients who experience healthcare services firsthand or family
members who observe the care of their loved ones
B. Anxiety over the ever-increasing costs and complexities of care
C. Patient centered measures
D. Timely care that may be experienced in terms of performance of servicescorrect answerAnswer: A, B -
There is a story of an intensive care unit (ICU) at Dominican Hospital in Santa Cruz Country, California.
Dominican, a 379-bed community hospital, is part of the 41-hospital Catholic Healthcare West system.
"We used to replace ventilator circuit for incubated patients daily because we thought this helped to
prevent pneumonia," explained Lee Vanderpool, vice president. ""But the evidence shows that the more
you interfere with that device, the more often you risk introducing infection. It turns out it is often
better to leave it alone until it begins to become cloudy, or 'gunky,' as the no clinicians say." The hospital
staff learned an important lesson from this experience that:
A. Evidence is more powerful than intuition
B. Intuition is more powerful than evidence
C. Efforts improve mortality rate
D. Introduction f a new protocol, or any new idea, involves educationcorrect answerAnswer: A
A number of attributes can characterize the quality of healthcare services. As, there are different groups
involved in healthcare, such as physicians, patients and health insurers, tend to attach different levels of
importance to particular attributes and as a result define quality care differently. Which of the following
is/are NOT out of those attributes?
A. Technical performance
B. Responsiveness to patient preferences
C. Excess staff
D. Amenitiescorrect answerAnswer: C
