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Management Information System

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TOPIC 1: INTRODUCTION TO MANAGEMENT INFORMATION SYSTEM DEFINITION OF TERMS a. Management The process of getting activities completed efficiently with and through other people, through the execution of basic management functions which include: planning, organizing, directing, controlling, and coordinating. In addition, the function of decision-making takes place within each of the above categories. • Management in organizations mainly has three levels: top, middle and operational. • Different types of decisions are made at each level and each level therefore has different information requirements b. Information This is data that has been interpreted and understood and given meaning within a given context. Information performs several functions in organizations, including: • Reduction of uncertainty especially in planning and decision making • Helps in monitoring and control • As a means of communication • Aids in simplification so that problems and situations are better understood and become more manageable. Characteristics/ qualities of good/useful information include; accuracy and verifiability, completeness; timeliness; relevance; understandability and appropriateness of format; economical; accessibility etc.

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DEPARTMENT OF INFORMATION COMMUNICATION TECHNOLOGY




MANAGEMENT INFORMATION SYSTEM


For DICT MODULE III




pg. 1

, Contents
TOPIC 1: INTRODUCTION TO MANAGEMENT INFORMATION SYSTEM.................................................................3
TYPES OF SYSTEMS............................................................................................................................................5
DETERMINISTIC SYSTEMS..............................................................................................................................5
PROBABILISTIC SYSTEM.................................................................................................................................5
CYBERNETIC SYSTEMS...................................................................................................................................6
CLOSED SYSTEMS...........................................................................................................................................6
OPEN SYSTEMS..............................................................................................................................................6
CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS.........................................................................11
TECHNICAL APPROACH................................................................................................................................12
BEHAVIORAL APPROACH.............................................................................................................................13
SOCIO-TECHNICAL APPROACH....................................................................................................................14
TOPIC2: USE OF INFORMATION SYSTEM IN MANAGEMENT...............................................................................17
Topic3: MANAGEMENT OF INFORMATION SYSTEM RESOURCES........................................................................21
Topic 4: INFORMATION SYSTEM PLANNING........................................................................................................23
Topic 5: INFORMATION SYSTEM PROJECT MANAGEMENT.................................................................................26
Topic 6: INFORMATION SYSTEM ACQUISITION...................................................................................................28
Economic feasibility.....................................................................................................................................30
Legal feasibility............................................................................................................................................30
Schedule feasibility......................................................................................................................................31
6. Financial feasibility..................................................................................................................................31
7. Resource feasibility..................................................................................................................................31
8. Market and real estate feasibility............................................................................................................31
Components of a Feasibility Study..................................................................................................................31
Topic 7: INFORMATION SYSTEMS MAINTENANCE..............................................................................................35
Topic 8: ROLE OF INFORMATION SYSTEM (IS) IN ORGANIZATION CHANGE........................................................37
Examples of organizational change.................................................................................................................37
Topic 9: INFORMATION SYSTEM ETHICS.............................................................................................................39




pg. 2

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