ADM 201 - Salesforce Certification | 200
Questions with 100% Correct Answers | 53 Pages
What is affected by changing the default locale setting for an organization?
A) Language
B) Timezone
C) Currency
D) Date Fields Correct Answer: *d*
Universal Containers set the Organization-Wide Defaults for accounts to public
read/write. The sales management team is importing a new set of account records
and needs to limit access to them. Access should be restricted to the account owner
and members of a public group. How can this be accomplished?
A) Create a sharing rule to grant access to members of the public group.
B) Manually share each account record with members of the public group.
C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.
D) Upgrade the role hierarchy and assign members of the group to a role at the top
of the hierarchy. Correct Answer: *c*
Sales Managers need to view and report on sales revenue across an entire company
without having access to a custom object that tracks personal time-off request.
Which permission should a system administrator enable in a custom profile to meet
this requirement in a private sharing model?
A) Read for Accounts
B) View All for Opportunities
C) View All Data
D) Read for Opportunities Correct Answer: *b*
A user profile has login hour restrictions set to Monday through Friday 8am to
5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm. Which
behavior of the application should the user expect?
A) The user will be able to continue working and start new sessions
B) The user will be logged out and any unsaved work in progress will be saved
,C) The user will be able to continue working, but will be unable to start any new
sessions
D) The user will be logged out and any unsaved work in progress will be lost
Correct Answer: *d*
Which statement about public groups is true? (Choose 2)
A) Public groups can be used when manually sharing a record
B) Public groups can be used in sharing rules
C) Public groups can be created by any user
D) Public groups allows users to delete personal accounts Correct Answer: *a, b*
Universal Finance has segmented its customer base into two categories: High
Wealth and Retirement. High Wealth accounts should be visible to High Wealth
Sales team members only. Retirement accounts should be visible to all sales users.
How can a system administrator meet this requirement?
A) Create a new profile for Retirement Sales team members and remove read
access to High Wealth account records.
B) Set the organization-wide default sharing to public read-only and create a
sharing rule to limit access to High Wealth accounts
C) Create a new record type for high Wealth accounts and share the record type
with High Wealth sales team members
D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users Correct Answer: *d*
How can a System Administrator restrict users from viewing certain fields in list
views, searches and reports?
A) Set the field to hidden on the user profile
B) Remove the field from reports and list views
C) Set the field to hidden using field level security
D) Remove the field from the page layout Correct Answer: *a*
Universal Containers outsources its first tier of customer support to a partner. What
can be used to identify all individuals who contribute to resolving a case?
A) Partner Roles
B) Sales Teams
C) Case Teams
,D) Contact Roles Correct Answer: *c*
Universal Containers pushes an account number from an external accounting
system into Salesforce. Sales users must be able to view the account number in
Salesforce, but must not be able to modify it under any circumstances. How can a
system administrator meet this requirement?
A) Remove the "Edit" permission on the account object for the sales user profile
B) Set the field-level security for account number to visible and read only for the
sales user profile
C) Set the account number field to read-only on the page layout assigned to the
sales user profile
D) Set the organization-wide default settings for accounts to read only Correct
Answer: *b*
Universal Containers has set the organization wide default sharing for accounts to
public read/write. What can be used to limit access to these records?
A) Role hierarchy
B) Profile
C) Public Groups
D) Sharing Rules Correct Answer: *b*
Regional sales users at Universal Containers sell to both business and consumer
accounts. However, sales users are unable to use the set of stages that apply to
consumer opportunities. How can a system administrator correct this problem?
A) Check for validation rule that restricts the visibility of the opportunity stage
B) Ensure that regional sales users are routing consumer opportunities to the
appropriate approver
C) Remove all but one record type from the regional sales team profile
D) Assign the relevant record types and sales processes to the regional sales team
profile Correct Answer: *d*
Which option is available to a system administrator when managing passwords for
Salesforce users? (Choose 3)
A) Admins can grant users the "password never expires permission."
B) Admins can enforce an all numeric password policy
C) Admins can reset passwords for all users at once
, D) Admins can assign a password to a set of users
E) Admins can customize the message sent to locked out
users Correct Answer: *a, c, e*
A system administrator created a custom object for a recruiting application to track
open positions. The administrator needs to give recruiting users the ability to read,
create, edit, and delete position records. How should the administrator proceed?
A) Use an existing custom profile that will automatically have the custom object
permissions enabled
B) Use an existing standard profile that will automatically have the custom object
permissions enabled
C) Create a custom profile and enable custom object permissions
D) Modify a standard profile and enable custom object permissions Correct
Answer: *c*
Universal containers needs to allow a group of users to view account records they
do NOT own. Which feature can the system administrator use to meet this
requirement? (Choose 2)
A) Account record types
B) Public groups
C) Field level security
D) Sharing rules Correct Answer: *b, d*
What does Salesforce authenticate before allowing a user to log in through the user
interface? (Choose 3)
A) Whether a user's profile has login hour restriction
B) Whether the user's profile has API enabled
C) Whether the user's profile has trusted IP addresses
D) Whether the user's profile has trusted IP restrictions
E) Whether the user's profile has specified business hours Correct Answer: *a, c,
d*
Criteria-based sharing rules can be created for which objects?
A) Contacts
B) Leads
C) Accounts
Questions with 100% Correct Answers | 53 Pages
What is affected by changing the default locale setting for an organization?
A) Language
B) Timezone
C) Currency
D) Date Fields Correct Answer: *d*
Universal Containers set the Organization-Wide Defaults for accounts to public
read/write. The sales management team is importing a new set of account records
and needs to limit access to them. Access should be restricted to the account owner
and members of a public group. How can this be accomplished?
A) Create a sharing rule to grant access to members of the public group.
B) Manually share each account record with members of the public group.
C) Update the organization - wide defaults for accounts to private and create a
sharing rule for the group.
D) Upgrade the role hierarchy and assign members of the group to a role at the top
of the hierarchy. Correct Answer: *c*
Sales Managers need to view and report on sales revenue across an entire company
without having access to a custom object that tracks personal time-off request.
Which permission should a system administrator enable in a custom profile to meet
this requirement in a private sharing model?
A) Read for Accounts
B) View All for Opportunities
C) View All Data
D) Read for Opportunities Correct Answer: *b*
A user profile has login hour restrictions set to Monday through Friday 8am to
5pm. The user logged in at 4:30 pm on a Tuesday and it is now 5:01 pm. Which
behavior of the application should the user expect?
A) The user will be able to continue working and start new sessions
B) The user will be logged out and any unsaved work in progress will be saved
,C) The user will be able to continue working, but will be unable to start any new
sessions
D) The user will be logged out and any unsaved work in progress will be lost
Correct Answer: *d*
Which statement about public groups is true? (Choose 2)
A) Public groups can be used when manually sharing a record
B) Public groups can be used in sharing rules
C) Public groups can be created by any user
D) Public groups allows users to delete personal accounts Correct Answer: *a, b*
Universal Finance has segmented its customer base into two categories: High
Wealth and Retirement. High Wealth accounts should be visible to High Wealth
Sales team members only. Retirement accounts should be visible to all sales users.
How can a system administrator meet this requirement?
A) Create a new profile for Retirement Sales team members and remove read
access to High Wealth account records.
B) Set the organization-wide default sharing to public read-only and create a
sharing rule to limit access to High Wealth accounts
C) Create a new record type for high Wealth accounts and share the record type
with High Wealth sales team members
D) Set the organization-wide default sharing to private and create a sharing rule to
share Retirement accounts with all Sales users Correct Answer: *d*
How can a System Administrator restrict users from viewing certain fields in list
views, searches and reports?
A) Set the field to hidden on the user profile
B) Remove the field from reports and list views
C) Set the field to hidden using field level security
D) Remove the field from the page layout Correct Answer: *a*
Universal Containers outsources its first tier of customer support to a partner. What
can be used to identify all individuals who contribute to resolving a case?
A) Partner Roles
B) Sales Teams
C) Case Teams
,D) Contact Roles Correct Answer: *c*
Universal Containers pushes an account number from an external accounting
system into Salesforce. Sales users must be able to view the account number in
Salesforce, but must not be able to modify it under any circumstances. How can a
system administrator meet this requirement?
A) Remove the "Edit" permission on the account object for the sales user profile
B) Set the field-level security for account number to visible and read only for the
sales user profile
C) Set the account number field to read-only on the page layout assigned to the
sales user profile
D) Set the organization-wide default settings for accounts to read only Correct
Answer: *b*
Universal Containers has set the organization wide default sharing for accounts to
public read/write. What can be used to limit access to these records?
A) Role hierarchy
B) Profile
C) Public Groups
D) Sharing Rules Correct Answer: *b*
Regional sales users at Universal Containers sell to both business and consumer
accounts. However, sales users are unable to use the set of stages that apply to
consumer opportunities. How can a system administrator correct this problem?
A) Check for validation rule that restricts the visibility of the opportunity stage
B) Ensure that regional sales users are routing consumer opportunities to the
appropriate approver
C) Remove all but one record type from the regional sales team profile
D) Assign the relevant record types and sales processes to the regional sales team
profile Correct Answer: *d*
Which option is available to a system administrator when managing passwords for
Salesforce users? (Choose 3)
A) Admins can grant users the "password never expires permission."
B) Admins can enforce an all numeric password policy
C) Admins can reset passwords for all users at once
, D) Admins can assign a password to a set of users
E) Admins can customize the message sent to locked out
users Correct Answer: *a, c, e*
A system administrator created a custom object for a recruiting application to track
open positions. The administrator needs to give recruiting users the ability to read,
create, edit, and delete position records. How should the administrator proceed?
A) Use an existing custom profile that will automatically have the custom object
permissions enabled
B) Use an existing standard profile that will automatically have the custom object
permissions enabled
C) Create a custom profile and enable custom object permissions
D) Modify a standard profile and enable custom object permissions Correct
Answer: *c*
Universal containers needs to allow a group of users to view account records they
do NOT own. Which feature can the system administrator use to meet this
requirement? (Choose 2)
A) Account record types
B) Public groups
C) Field level security
D) Sharing rules Correct Answer: *b, d*
What does Salesforce authenticate before allowing a user to log in through the user
interface? (Choose 3)
A) Whether a user's profile has login hour restriction
B) Whether the user's profile has API enabled
C) Whether the user's profile has trusted IP addresses
D) Whether the user's profile has trusted IP restrictions
E) Whether the user's profile has specified business hours Correct Answer: *a, c,
d*
Criteria-based sharing rules can be created for which objects?
A) Contacts
B) Leads
C) Accounts
