1
2128IBA/IBA218 The Management of Business Processes
Assessment 1: BP Analysis report
Task – Process Mapping and Analysis
Weight – 50%
Length – 2000 words (+/- 10%)
Individual assessment
Task Rationale
Organisations create goods and services through business processes. In this assignment you will put
into practice (and simultaneously learn-by-doing) what you have learned about business process
mapping and business process analysis (Topics 1 to 6). This includes drawing and analysing Business
Process (BP) maps.
Task Description
There are two options to do this assignment.
Option 1. Select an organisation where you can investigate one of its main business processes. This
organisation can be large or small; for profit or not for profit. You could select an organisation you
work for, an organisation you have previously worked for, or an organisation where a relative/friend
works. Then, select one key business process where you can access information for your report.
Option 2. You can select a process in your personal life, for example, focusing on conveyancing and
the processes involved in achieving this; or the process you need to follow to obtain a drivers’
license. If you use this alternative, please send an email to the course convenor to check the
adequacy of your selected process. Provide a brief account of the process you have in mind. Note,
students must not use internet cases.
The key point is to be able to access information about the main processes your selected
organisation performs to produce goods or services.
Students with work experience must select Option 1.
Students with no work experience might select Option 2.
Option 1 is highly recommended.
Your report must provide the following:
1) A short introduction indicating a brief about the selected organisation, including the goods or
services produced, number of employees, location, market target. Identify the business process you
will focus on, and explain why you have selected this BP. (5 marks).
2) (a) One relationship map, describing the selected process; (b) one relationship map identifying
disconnects and proposing improvements of the same process; (c) Explain how your relationship
map helps to improve the organisation. (9 marks).
3) (a) One Cross-functional map describing the selected process; (b) one cross-functional map
proposing improvements of the same process; (c) Explain how your cross-functional map helps to
improve the organisation. (9 marks).
2128IBA/IBA218 The Management of Business Processes
Assessment 1: BP Analysis report
Task – Process Mapping and Analysis
Weight – 50%
Length – 2000 words (+/- 10%)
Individual assessment
Task Rationale
Organisations create goods and services through business processes. In this assignment you will put
into practice (and simultaneously learn-by-doing) what you have learned about business process
mapping and business process analysis (Topics 1 to 6). This includes drawing and analysing Business
Process (BP) maps.
Task Description
There are two options to do this assignment.
Option 1. Select an organisation where you can investigate one of its main business processes. This
organisation can be large or small; for profit or not for profit. You could select an organisation you
work for, an organisation you have previously worked for, or an organisation where a relative/friend
works. Then, select one key business process where you can access information for your report.
Option 2. You can select a process in your personal life, for example, focusing on conveyancing and
the processes involved in achieving this; or the process you need to follow to obtain a drivers’
license. If you use this alternative, please send an email to the course convenor to check the
adequacy of your selected process. Provide a brief account of the process you have in mind. Note,
students must not use internet cases.
The key point is to be able to access information about the main processes your selected
organisation performs to produce goods or services.
Students with work experience must select Option 1.
Students with no work experience might select Option 2.
Option 1 is highly recommended.
Your report must provide the following:
1) A short introduction indicating a brief about the selected organisation, including the goods or
services produced, number of employees, location, market target. Identify the business process you
will focus on, and explain why you have selected this BP. (5 marks).
2) (a) One relationship map, describing the selected process; (b) one relationship map identifying
disconnects and proposing improvements of the same process; (c) Explain how your relationship
map helps to improve the organisation. (9 marks).
3) (a) One Cross-functional map describing the selected process; (b) one cross-functional map
proposing improvements of the same process; (c) Explain how your cross-functional map helps to
improve the organisation. (9 marks).
