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Advanced knowledge about Front office Operation

Institution
Moneague College
Course
Eco1997

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Front Office Operations
June 2010

, Essential Reading




Confederation of Tourism and Hospitality (CTH) – Front Office Operations: Study Text (Paperback)
by BPP Learning Media (Author)

Publisher: BPP Learning Media (July 2009) ISBN: 9780 7517 7795 6

http://www.bpp.com/learning-materials/our-products/tourism--hospitality/cth-dip-in-hotel-management.aspx




www.cthresources.com Page 2
www.cthawards.com

, Content

Description
Learning Outcomes
Syllabus
IV. Assessment
Chapters 1 - 9




www.cthresources.com Page 3
www.cthawards.com

, Description

Description



This module introduces students to the systems and procedures required for Front Office
Operations. It provides an overview of the functions and supervisory aspects of the front office
department. Students will develop knowledge and skills in departmental procedures as well as
understanding the key legislation.




www.cthresources.com Page 4
www.cthawards.com
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Moneague College
Course
Eco1997
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