USPS SSA Window exam
What is GIST correct answersGreet. Inquire, Suggest, Thank
What is the postal service mission? correct answersProvide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? correct answersTo keep process on task to ensure
collection and delivery is on time
What is the minimum size of a letter correct answers3 1/2 x 5
What do you get with Priority Mail Express? correct answers$100 insurance, 1-2 day delivery Guarantee,
Tracking
What do you get with USPS Tracking? correct answersDay and time of delivery
What are the color of the money orders? correct answersGreen (domestic) Pink (international)
Why would someone need to insure a package? correct answersAgainst lost, stolen, or damaged item
How long are money orders good for? correct answersFOREVER
What are the 3 P's? correct answersPersonal, Professional, Postal
How many keys do you get when you rent a PO Box? correct answers2
PO Boxes can be rented for how many months at a time correct answers3 months (auto pay) 6 months,
12 months
, What is Balloon Pricing? correct answersVery light and very large
What are the characteristics for Dimensional Weight Pricing correct answersPriority, Zone 5-8 and is
more than a Cubic foot
What is a IRC (International Reply Coupon)? correct answersa prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? correct answersImportant documents such as taxes, court
documents.
What is restricted delivery? correct answerswhen you needed a specific person to sign for item
When do you need to fill out a 8105A? correct answersfor money orders purchases in $3000 or more
and cashing of $10, 000 in a single day
When would you fill out a 8105B correct answerswhen a suspicious transaction has taken place
What kind of payment can the Post office take? correct answersCash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
What can you not purchase with a credit card? correct answersMoney orders, payment to DOS for
passports employee debt, trust funds, etc
What is the Max per Domestic money order? correct answers$1000
What it the Max per International money order? correct answersUp to $700
What are some trigger words? correct answersyou need to.. its not my problem, I cant/wont
What are some calming words? correct answersI'm sorry... that sounds so frustrating, let me help
What is GIST correct answersGreet. Inquire, Suggest, Thank
What is the postal service mission? correct answersProvide trusted, affordable universal service
Why does the Postal service go by the 24 hr clock? correct answersTo keep process on task to ensure
collection and delivery is on time
What is the minimum size of a letter correct answers3 1/2 x 5
What do you get with Priority Mail Express? correct answers$100 insurance, 1-2 day delivery Guarantee,
Tracking
What do you get with USPS Tracking? correct answersDay and time of delivery
What are the color of the money orders? correct answersGreen (domestic) Pink (international)
Why would someone need to insure a package? correct answersAgainst lost, stolen, or damaged item
How long are money orders good for? correct answersFOREVER
What are the 3 P's? correct answersPersonal, Professional, Postal
How many keys do you get when you rent a PO Box? correct answers2
PO Boxes can be rented for how many months at a time correct answers3 months (auto pay) 6 months,
12 months
, What is Balloon Pricing? correct answersVery light and very large
What are the characteristics for Dimensional Weight Pricing correct answersPriority, Zone 5-8 and is
more than a Cubic foot
What is a IRC (International Reply Coupon)? correct answersa prepaid coupon use to purchase stamp
equivalent of current postage rate to other country
What would certified mail be used for? correct answersImportant documents such as taxes, court
documents.
What is restricted delivery? correct answerswhen you needed a specific person to sign for item
When do you need to fill out a 8105A? correct answersfor money orders purchases in $3000 or more
and cashing of $10, 000 in a single day
When would you fill out a 8105B correct answerswhen a suspicious transaction has taken place
What kind of payment can the Post office take? correct answersCash, credit/debit cards, money orders,
travelers checks, checks (personal and business)
What can you not purchase with a credit card? correct answersMoney orders, payment to DOS for
passports employee debt, trust funds, etc
What is the Max per Domestic money order? correct answers$1000
What it the Max per International money order? correct answersUp to $700
What are some trigger words? correct answersyou need to.. its not my problem, I cant/wont
What are some calming words? correct answersI'm sorry... that sounds so frustrating, let me help
