C464 Study Worksheet| COMPLETE GUIDE

C464 Study WorksheetCompetency 1: Communication Foundations Explain each concept in your own words. Then, provide a scenario that demonstrates the concept. DO NOT copy straight from the book. This should be in your own words so you process the ideas in your own way. Feel free to copy and paste this into your own Word document. For direction to do this, see below. Concept Answer Example The four challenges of Communication and how to overcome them (p. 12 – 13) 1. Effective communication requires significant intellectual and psychological resources. Give an example for each challenge: 2. Not everyone we encounter will appreciate the value of communication. 3. We may over-rely on digitally mediated communication. 4. We live in a diverse world where intercultural understanding can be difficult. 1. We must determine how to best package and deliver a message by developing the ability to understand and predict the needs and potential responses of others. During communication, we must be aware of and responsive to the feedback we receive from others to assess whether our approach is creating the meanings we intend in the minds of other communicators. After an interaction, it is also important to pause, reflect, and evaluate both the process and outcome of communication in order to determine the next steps. 2. At work, at school, and within your families and social circles, you will interact with people who may not be as “communication-minded” as you are. Individuals vary in their willingness to communicate, in their degree of apprehension or anxiety about communicating, and in their level of communication competence. A person’s orientation to communicating, and communicating well, influences one’s ability to collaborate effectively, solve problems, and generally get along with others. 3. Text messaging and other types of digitally mediated communication are a way of life for many people— especially those considered part of the Millennial generation (people born during the 1980s or 1990s). Constant connection to others through smartphones, the Internet, and social media can easily result in a state of communication overload, where we are simply unable to process and competently respond to all of the messages we are exposed to. 4. As technology connects us with people that we may not have known previously, or people whom we had once spoken with just a few times a year because of the cost of long-distance phoning and the inconvenience of letter-writing, we perceive that the world is becoming a true global village. Although digital media make it convenient to communicate with people across the country and around the globe, these media do not always make our communication easy or effective. To communicate effectively with a diverse group of people, you need to know about the values, languages, and subtle communication nuances of their regions, countries, or social groups. The Linear Model of Communication (p. 14 – 15) Hint: Name each phase. 1. Phase 1: Deciding on the message. 2. Phase 2: Encoding the Give an example and break it down into phases: 1. A sender selects a message to send to a receiver (or receivers) in order to achieve a desired outcome. The sender