Learning Management
Web Link Video
Objectives Wrap-up
IT Infrastructure and Platforms
Case Study: Hong Kong’s New World Telecommunications Prospers with a New IT
Infrastructure
Section 6.1: IT Infrastructure
Defining IT Infrastructure
Levels of IT Infrastructure
Evolution of IT Infrastructure: 1950–2005
Technology Drivers of Infrastructure Evolution
Section 6.2: Infrastructure Components
Computer Hardware Platforms
Operating System Platforms
Enterprise Software Applications
Data Management and Storage
Networking/Telecommunications Platforms
Internet Platforms
Consulting and System Integration Services
Section 6.3: Contemporary Hardware Platform Trends
The Integration of Computing and Telecommunications Platforms
Grid Computing
On-Demand Computing (Utility Computing)
Autonomic Computing
Window on Management: On-Demand Computing at Qantas Airways
and Ford Motor Company Europe
Edge Computing
Section 6.4: Contemporary Software Platform Trends
The Rise of Linux and Open-Source Software
Java Is Everywhere
Window on Technology: Two Canadian Cities Go for Linux
Software for Enterprise Integration
Software Outsourcing
Section 6.5: Management Opportunities, Challenges, and Solutions
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Opportunities
Management Challenges
Solution Guidelines
Learning Supplements
Make IT Your Business
Summary
Key Terms
Review Questions
Discussion Questions
Application Software Exercise: Spreadsheet Exercise: Evaluating Computer Hardware
and Software Options
Dirt Bikes USA: Analyzing the Total Cost of Ownership (TCO) of Desktop Software
Assets
Electronic Business Project: Planning and Budgeting for a Sales Conference
Group Project: Evaluating Server Operating Systems
Case Study: 99 Cents Only Stores: IT Infrastructure on a Budget
Learning Management
Web Link Video
Objectives Wrap-up
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