CPI Training Quiz 22 Questions and Answers Latest,100% CORRECT

CPI Training Quiz 22 Questions and Answers Latest all behavior is a form of communication - Correct AnswersTrue The Directive Staff approach is a response to which Crisis Development Model behavior level? - Correct AnswersDefensive When a person is in a tension reduction, what is an appropriate response? - Correct AnswersRe-establish the relationship Which of the following statements best describes rational detachment? - Correct AnswersRemain professional by managing your own behavior and attitude Precipitation factors are underlying reasons for behavior - Correct AnswersTrue You can influence the crisis by controlling another persons attitude. - Correct AnswersFalse What is something to keep in mind when listening with empathy? - Correct AnswersGive your undivided attention The Supportive Stance is managing your position, posture, and proximity in relation to the person in crisis - Correct AnswersTrue Nonverbal communication includes which of the following? - Correct AnswersBody Language When a person asks a question you perceive as challenging (such as "Who do you think you are?) the recommended response would be to_____ - Correct AnswersDownplay the challenge Important points for limit settings are: - Correct AnswersBeing respectful, simple, and reasonable The verbal escalation continuum is an expansion of which behavior level of the crisis development model? - Correct AnswersDefensive Removing potential hazards in your environment can improve safety - Correct AnswersTrue When you notice your coworker in a situation that continues to escalate what should you do? - Correct AnswersUse a coordinated and collaborative approach The physical skills review framework allows you to reflect on the suitability of each restrictive intervention to maximize safety and minimize _________ - Correct AnswersHarm Restrictive interventions should always be considered as a last resort - Correct AnswersTrue The Decision Making Matrix assesses risks based on likelihood and - Correct Answersseverity During the control phase of the COPING Model you want to _______________ - Correct AnswersEnsure all parties have returned to a calm, controlled state How can you support staff after a crisis - Correct AnswersAsk the person if they want to talk about the incident The COPING Model helps your organization support staff and the people in your care with a restorative approach - Correct AnswersTrue What is the goal when de-escalating crisis behavior? - Correct AnswersTension Reduction Once someone reaches tension reduction, no further action is needed. - Correct AnswersFalse