1. Performance behaviors contribute directly to company productivity.
*A) True
B) False
2. In terms of a psychological contract, inducements represent what employees
will contribute to an organization.
A) True
*B) False
3. According to the classical theory of motivation, attention from the supervisor is
more of a motivator than money.
A) True
*B) False
4. Two-factor theory examines the relationship between effort and performance.
A) True
*B) False
5. According to expectancy theory, people are motivated to work toward rewards
that they want and that they believe they have a reasonable chance of obtaining.
*A) True
B) False
1
,6. With job rotation, conventional office space is redesigned to accommodate
jobs that are less dependent on assigned spaces.
A) True
*B) False
7. When people feel they are being inequitably treated, they are likely to ask for
raises, increase their efforts, and work longer hours.
A) True
*B) False
8. The essence behind management by objectives (MBO) is that performance
goals are used to direct and motivate behavior.
*A) True
B) False
9. Participation and empowerment work more effectively in large firms than in
small firms.
A) True
*B) False
10. Job rotation is a form of job enrichment.
*A) True
B) False
2
,11. With job sharing, companies often experience increased turnover.
A) True
*B) False
12. Hygiene factors affect motivation only if they are absent or fail to meet
expectations.
*A) True
B) False
13. Motivation factors are directly related to the work that employees perform;
hygiene factors refer to the environment in which they work.
*A) True
B) False
14. For an individual to feel equitably treated, his ratio of contribution to return
must be the same as the other individual's ratio with whom he or she is
comparing.
A) True
*B) False
3
, 15. MBO involves managers and subordinates in setting goals and evaluating
progress.
*A) True
B) False
16. Individuals may satisfy social needs by making and maintaining friendships at
work.
*A) True
B) False
17. Equity theory is based on the premise that workers prefer a workplace where
all employees are paid equally.
A) True
*B) False
18. Positive reinforcement is used when a company or manager provides a reward
when employees exhibit desired behaviors.
*A) True
B) False
4
*A) True
B) False
2. In terms of a psychological contract, inducements represent what employees
will contribute to an organization.
A) True
*B) False
3. According to the classical theory of motivation, attention from the supervisor is
more of a motivator than money.
A) True
*B) False
4. Two-factor theory examines the relationship between effort and performance.
A) True
*B) False
5. According to expectancy theory, people are motivated to work toward rewards
that they want and that they believe they have a reasonable chance of obtaining.
*A) True
B) False
1
,6. With job rotation, conventional office space is redesigned to accommodate
jobs that are less dependent on assigned spaces.
A) True
*B) False
7. When people feel they are being inequitably treated, they are likely to ask for
raises, increase their efforts, and work longer hours.
A) True
*B) False
8. The essence behind management by objectives (MBO) is that performance
goals are used to direct and motivate behavior.
*A) True
B) False
9. Participation and empowerment work more effectively in large firms than in
small firms.
A) True
*B) False
10. Job rotation is a form of job enrichment.
*A) True
B) False
2
,11. With job sharing, companies often experience increased turnover.
A) True
*B) False
12. Hygiene factors affect motivation only if they are absent or fail to meet
expectations.
*A) True
B) False
13. Motivation factors are directly related to the work that employees perform;
hygiene factors refer to the environment in which they work.
*A) True
B) False
14. For an individual to feel equitably treated, his ratio of contribution to return
must be the same as the other individual's ratio with whom he or she is
comparing.
A) True
*B) False
3
, 15. MBO involves managers and subordinates in setting goals and evaluating
progress.
*A) True
B) False
16. Individuals may satisfy social needs by making and maintaining friendships at
work.
*A) True
B) False
17. Equity theory is based on the premise that workers prefer a workplace where
all employees are paid equally.
A) True
*B) False
18. Positive reinforcement is used when a company or manager provides a reward
when employees exhibit desired behaviors.
*A) True
B) False
4
